Publications

Web

Accounting & Management Awards & Honors - Faculty & Research

Corporate Finance Conference for “Being Surprised by the Unsurprising: Earnings Seasonality and Stock Returns” with Tom Chang, Samuel Hartzmark, and David Solomon. Eugene F. Soltes : Received the 2015... View Details

Web

Business, Government & the International Economy Curriculum - Faculty & Research

2026 Q3 1.5 Business of Ideas Caroline Elkins Fall 2025 Q2 1.5 Capitalism and the State (CATS) (also listed under General Management) Debora L. Spar Fall 2025 Q1Q2 3.0 Capitalism: Past, Present, Future Sophus A. Reinert Fall 2025 Q1Q2 3.0... View Details

fall 1984
Article

What Does 'Product Quality' Really Mean?

By: David A. Garvin

Keywords: Product; Quality

Web

Timing - Christensen Center for Teaching & Learning

type of flexibility does not negate the usefulness of planning. Indeed, it requires planning, so that real time choices can be made in the moment with an informed assessment of the tradeoffs involved. Timing with a Case Example David... View Details

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HBR Classics - Alumni

Leadership Team - Complementary Strengths or Competing Agendas , Stephen A. Miles, Michael D. Watkins Picking the Right Transition Strategy , Michael D. Watkins Seven Transformations of Personal Leadership , View Details

Web

Agents of Change: The Founding of the AASU - The Golden Age of Black Business

Building on the Legacy Thought Leadership Andrew F. Brimmer James I. Cash Jr. Linda A. Hill David A. Thomas HBS Faculty Members HBS Doctoral Students Alumni Profiles Research... View Details

Web

Engagement - Christensen Center for Teaching & Learning

Learning at the Extremes Frances Frei Professor Frei discusses how pushing students to make decisions and defend their positions creates an engaging environment for learning. Transcript Using a Vote to Engage the Class David View Details

April 1988 (Revised April 1991)
Case

Boeing 767: From Concept to Production (A)

By: David A. Garvin

Describes the evolution of the Boeing 767 from the conception of the project to the start of manufacturing. Shows how the company manages an enormously complex and risky project and introduces students to a variety of estimating and management tools. The decision issue... View Details

Keywords: Production; Product Design; Product Development; Decisions; Risk and Uncertainty; Risk Management; Management Analysis, Tools, and Techniques; Air Transportation Industry; Manufacturing Industry

Web

Online Management Course | HBS Online

"Organizations are complex bodies. And it's your job to navigate all the complexity, to help your people get the work done." David Garvin Management Essentials Roland Christensen Professor of Business... View Details

August 2011
Supplement

Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

By: David A. Garvin

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details

Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India

Web

HBS - The year in Review

recognized by MBA students for their excellence and dedication with Faculty Teaching Award honors. Tony Mayo, Sophus Reinert, and Charlotte Robertson were acknowledged for their profound impact within and outside of the required... View Details

August 2011
Supplement

Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011

By: David A. Garvin

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India

2000
Book

Learning in Action: A Guide to Putting the Learning Organization to Work

By: David A. Garvin

Keywords: Market Intelligence; Learning Organizations; After-Action Reviews; Experimentation; Learning

July–August 1993
Article

Building a Learning Organization

By: David A. Garvin

Keywords: Learning; Organizations

November–December 1987
Article

Competing on the Eight Dimensions of Quality

By: David A. Garvin

Keywords: Competition; Quality

Web

Business, Government & the International Economy Awards & Honors - Faculty & Research

Greenhill Award. 2004 Rawi E. Abdelal : Received the 2004 HBS Student Association Faculty Award for Outstanding Teaching. David A. Moss : Winner of the 2004 Kulp-Wright Book Award for When All Else Fails:... View Details

January 1988 (Revised January 1997)
Case

Digital Equipment Corp.: The Endpoint Model (A)

By: David A. Garvin

Describes a comprehensive manufacturing strategy designed to reduce substantially the cycle time of orders (i.e. the time between the placement of an order by a customer and its delivery to the customer). To launch the strategy Digital has adopted manufacturing... View Details

Keywords: Business Plan; Information; Time Management; Production; Strategic Planning; Strategy; Manufacturing Industry

November 2005 (Revised July 2006)
Background Note

A Note on Scenario Planning

By: David A. Garvin and Lynne Levesque

Describes the process, components, and detailed action steps involved in using scenario planning in any organization. Provides detailed examples that use the process. View Details

Keywords: Planning