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  • All HBS Web  (4,542)
    • People  (11)
    • News  (1,069)
    • Research  (2,672)
    • Events  (11)
    • Multimedia  (20)
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← Page 14 of 4,542 Results →
  • April 2001 (Revised September 2001)
  • Case

Merloni Elettrodomestici: Building for a New Century

By: Joseph L. Bower
In 2001 a young new CEO has to develop a strategy to move his company beyond the hyper-competitive conditions of Western Europe. A major acquisition in Russia and a new Web-based service business provide interesting new directions. This case traces the development of... View Details
Keywords: Acquisition; Corporate Entrepreneurship; Multinational Firms and Management; Growth and Development Strategy; Organizational Structure; Business Strategy; Web; Russia
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Bower, Joseph L. "Merloni Elettrodomestici: Building for a New Century." Harvard Business School Case 301-112, April 2001. (Revised September 2001.)
  • July 2004 (Revised September 2004)
  • Case

China and the WTO: Doing the Right Thing? (Abridged)

In late 2001, the People's Republic of China joined the World Trade Organization (WTO). Sets the terms of China's accession agreement against its compliance record some two years later. Discusses why key actors, such as business, organized labor, and other governments,... View Details
Keywords: History; International Relations; Judgments; Trade; Business and Government Relations; Development Economics; Governance Compliance; Emerging Markets; Economic Growth; Global Strategy; China
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Abrami, Regina M. "China and the WTO: Doing the Right Thing? (Abridged)." Harvard Business School Case 705-002, July 2004. (Revised September 2004.)
  • April 2004 (Revised September 2005)
  • Case

China and the WTO: Doing the Right Thing?

In late 2001, the People's Republic of China joined the World Trade Organization (WTO). Sets the terms of China's accession agreement against its compliance record some two years later. Discusses why key actors, such as business, organized labor, and other governments,... View Details
Keywords: Management; History; International Relations; Judgments; Trade; Business and Government Relations; Development Economics; Governance Compliance; Emerging Markets; Global Strategy; China
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Abrami, Regina M. "China and the WTO: Doing the Right Thing?" Harvard Business School Case 704-041, April 2004. (Revised September 2005.)
  • March 2024
  • Supplement

Negotiating the Gift of Life (B)

By: Alex Chan
Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Mission and Purpose; Health Industry
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Chan, Alex. "Negotiating the Gift of Life (B)." Harvard Business School Supplement 924-021, March 2024.
  • April 2018 (Revised July 2018)
  • Case

Maersk: Betting on Blockchain

By: Rajiv Lal and Scott Johnson
In March 2018, international shipping giant Maersk is getting ready to debut a trade digitization platform. Maersk hopes the platform will help streamline global trade since shipping goods internationally is an extraordinarily complicated and inefficient process.... View Details
Keywords: Maersk; IBM; Blockchain; Shipping; Shipping Line; Trade; Bitcoin; Digitization; Container Shipping; Joint Ventures; Ship Transportation; Transportation Networks; Digital Platforms; Information Technology; Technology Adoption; Applications and Software; Shipping Industry; Technology Industry
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Lal, Rajiv, and Scott Johnson. "Maersk: Betting on Blockchain." Harvard Business School Case 518-089, April 2018. (Revised July 2018.)
  • 28 Aug 2023
  • Research & Ideas

How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

Dilan Gomih, founder and CEO of Dilagence, a company that works with organizations to create physical and mental well-being events. At a time when workers continue to quietly quit and many companies are struggling to fill openings, it’s... View Details
Keywords: by Hise Gibson
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • August 1994 (Revised June 1995)
  • Background Note

Managerial Effectiveness and Diversity: Organizational Choices

Defines "diversity" in organizational terms and provides a descriptive framework for understanding the ways organizations identify and respond to its challenges and opportunities. The four components or lenses of the framework are: motivators, mindset, methods,... View Details
Keywords: Customers; Organizations; Labor; Diversity Characteristics
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Gentile, Mary C. "Managerial Effectiveness and Diversity: Organizational Choices." Harvard Business School Background Note 395-020, August 1994. (Revised June 1995.)
  • January 1990 (Revised June 1995)
  • Case

Colliers International Property Consultants

By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
  • January 2005 (Revised February 2018)
  • Background Note

Negotiation Advice: A Synopsis

By: Michael Wheeler
Distills the negotiation advice of more than a dozen general books on negotiation. Compares and contrasts specific prescriptions and organizes the books into five loose categories: win-win or mutual gains negotiation, negotiation analysis, relational negotiation,... View Details
Keywords: Negotiation; Research
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Wheeler, Michael. "Negotiation Advice: A Synopsis." Harvard Business School Background Note 905-059, January 2005. (Revised February 2018.)
  • February 2020
  • Article

Using Charity Performance Metrics as an Excuse Not to Give

By: Christine L. Exley
There is an increasing pressure to give more wisely and effectively. There is, relatedly, an increasing focus on charity performance metrics. Via a series of experiments, this paper provides a caution to such a focus. While information on charity performance metrics... View Details
Keywords: Charitable Giving; Prosocial Behavior; Altruism; Excuses; Self-serving Biases; Philanthropy and Charitable Giving; Performance; Measurement and Metrics; Behavior
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Exley, Christine L. "Using Charity Performance Metrics as an Excuse Not to Give." Management Science 66, no. 2 (February 2020): 553–563.
  • September 2001
  • Background Note

Assessing Your Organization's Crisis Response Plans

Organizations inevitably face crises, but few are well prepared to deal with them. This note summarizes the findings of research and experience about what it takes to respond effectively in crisis situations. Provides principles to guide crisis response planning,... View Details
Keywords: Organizations; Crisis Management
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Watkins, Michael D. "Assessing Your Organization's Crisis Response Plans." Harvard Business School Background Note 902-064, September 2001.
  • 18 Mar 2021
  • News

With More People Working from Home, Valuable Connections Lost

  • Blog

Understanding the Benefits of Our Virtual Programs

in-person classroom experience. The program was very well organized and managed. Kristine Schmidt (KS): While I have done both the in-person class and now the virtual class, both have their tremendous benefits including developing... View Details
  • 27 Sep 2017
  • Blog Post

Meet the Latino Student Association

The Latino Student Organization (LASO) at the Harvard Business School is dedicated to fostering a collaborative community of aspiring Latino business leaders who wish to pursue a career in the United States. We View Details
Keywords: All Industries
  • Article

Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic

By: Jonathan Larson, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White and Carey E. Priebe
Workplace communications around the world were drastically altered by Covid-19, work-from-home orders, and the rise of remote work. We analyze aggregated, anonymized metadata from over 360 billion emails within over 4000 organizations worldwide to examine changes in... View Details
Keywords: COVID-19; Remote Work; Organizational Silos; Health Pandemics; Organizations; Communication; Networks
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Larson, Jonathan, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White, and Carey E. Priebe. "Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic." arXiv.org (April 1, 2021).
  • April 1995 (Revised November 1995)
  • Case

Human Resources at Hewlett-Packard (A)

By: Michael Beer and Gregory C. Rogers
Provides an overview of the human resource policies and practices applied by Hewlett-Packard (HP). Discusses HP's reactions as an organization to changes in its business environment. As such, it is an opportunity to analyze HP's practices, and how they have been... View Details
Keywords: Human Resources; Change; Organizational Change and Adaptation; Policy; Computer Industry
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Beer, Michael, and Gregory C. Rogers. "Human Resources at Hewlett-Packard (A)." Harvard Business School Case 495-051, April 1995. (Revised November 1995.)
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

unlikely to speak to people who are very different from us unless there is some sort of mechanism that brings us together.” The work provides a deeper understanding of the importance of physical proximity as View Details
Keywords: by Ben Rand
  • February 2009 (Revised June 2019)
  • Case

Cleveland Clinic: Transformation and Growth 2015

By: Michael E. Porter and Elizabeth O. Teisberg
The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details
Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland
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Porter, Michael E., and Elizabeth O. Teisberg. "Cleveland Clinic: Transformation and Growth 2015." Harvard Business School Case 709-473, February 2009. (Revised June 2019.)
  • 2008
  • Book

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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Heskett, James L., W. Earl Sasser Jr., and Joe Wheeler. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Harvard Business Press, 2008.
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