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  • All HBS Web  (829)
    • People  (1)
    • News  (222)
    • Research  (434)
    • Multimedia  (5)
  • Faculty Publications  (203)

Show Results For

  • All HBS Web  (829)
    • People  (1)
    • News  (222)
    • Research  (434)
    • Multimedia  (5)
  • Faculty Publications  (203)
← Page 14 of 829 Results →
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

while confirming and further exploring some basic challenges that have, more or less, remained the same. "There are three core strategies that any MNC has to pursue to build layers of competitive advantage," Bartlett says.... View Details
Keywords: by Julia Hanna
  • Program

Owner/President Management

and scale since company inception Your role covers the scope of chief executive officer, chief operating officer, president, managing director, or executive director of the... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • May 2024 (Revised June 2024)
  • Case

Together for Sustainability

By: Ranjay Gulati, David Shin and Emily Tedards
This case documents the origin and development of Together for Sustainability (TfS), a chemical industry initiative dedicated to raising sustainability standards throughout the industry’s supply chains. In 2011, six Chief Procurement Officers (CPOs) from some of the... View Details
Keywords: Environmental Sustainability; Standards; Supply Chain Management; Corporate Social Responsibility and Impact; Partners and Partnerships; Nonprofit Organizations; Corporate Accountability; Chemical Industry
Citation
Educators
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Gulati, Ranjay, David Shin, and Emily Tedards. "Together for Sustainability." Harvard Business School Case 424-062, May 2024. (Revised June 2024.)
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

estate development during his playing career, and now, as a retired player, is trying to pursue the development of a 10-unit rental apartment building in a depressed area of Philadelphia, his hometown. The case presents the process... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

to accomplish the following: mine your sales data to identify "homerun" products you're missing; reinvent your forecasting and pricing strategies; build end-to-end agility into your supply chain; establish incentives that align... View Details
Keywords: Martha Lagace
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

each listener about a 5 on a 7-point scale in terms of attentiveness. “We suspect that many people struggle with competing motives while they speak and listen.” To rule out the possibility that people are... View Details
Keywords: by Michael Blanding

    John C. Mulliken

    Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

    John is a senior lecturer in the... View Details
    • Program

    Senior Executive Leadership Program—India

    between modules. Application Review To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of... View Details
    • March 2021 (Revised May 2021)
    • Case

    ALDDN: Advancing Local Dairy Development in Nigeria

    By: Meg Rithmire and Debora L. Spar
    In 2020, Ndidi Nwuneli, founder and CEO of Sahel Consulting in Nigeria, faced a thorny set of problems. Her firm partnered with the Bill and Melinda Gates Foundation in a large project to develop the local dairy industry as a way to facilitate equitable growth and... View Details
    Keywords: Animal-Based Agribusiness; Food; Rural Scope; Growth and Development; Nonprofit Organizations; Globalized Markets and Industries; Business and Government Relations; Equality and Inequality; Food and Beverage Industry; Food and Beverage Industry; Nigeria
    Citation
    Educators
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    Related
    Rithmire, Meg, and Debora L. Spar. "ALDDN: Advancing Local Dairy Development in Nigeria." Harvard Business School Case 721-026, March 2021. (Revised May 2021.)
    • 21 Apr 2009
    • First Look

    First Look: April 21, 2009

    shock that occurred when the agency expanded the scope of its ratings. Our study is among the first to theorize about the impact of ratings on subsequent performance, and we introduce important contingencies... View Details
    Keywords: Martha Lagace
    • Program

    Succeeding as a Strategic CFO

    Summary As capital markets and organizational strategies have evolved, so has the role of the chief financial officer (CFO). Today's CFOs are not just gatekeepers of a company's financial information; they serve as key strategic View Details
    • Web

    Faculty & Advisors | MBA

    builder, GTM strategist, and policy nerd turned investor, she partners with founders at the earliest stages of their discovery, building, and View Details
    • 26 Jul 2006
    • Research & Ideas

    The Strategic Way to Go to Market

    repository of lost opportunities" that serve neither end users nor channel partners very well. Why is this? A: That is because most channels are constructed from the supplier out, rather than from the customer in. In other words, the... View Details
    Keywords: by Sean Silverthorne
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    applications present opportunities for job creation by broadening the scope and scale of a company’s product portfolio. Conversely, internal-facing applications are more likely... View Details
    Keywords: by Kristen Senz; Technology
    • September 2021
    • Case

    Posse Foundation: Developing Strong Leaders from Diverse Backgrounds

    By: John J-H Kim, Robin Mendelson and Julia Kelley
    Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with... View Details
    Keywords: COVID-19 Pandemic; Education; Higher Education; Decision Making; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Geography; Geographic Scope; Growth and Development; Leadership; Leading Change; Goals and Objectives; Growth and Development Strategy; Mission and Purpose; Partners and Partnerships; Social Enterprise; Nonprofit Organizations; Identity; Social Issues; Wealth and Poverty; Expansion; Education Industry; North and Central America; United States
    Citation
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    Kim, John J-H, Robin Mendelson, and Julia Kelley. "Posse Foundation: Developing Strong Leaders from Diverse Backgrounds." Harvard Business School Case 322-016, September 2021.
    • Program

    Preparing to Be a Corporate Director

    C-level executives who are board-facing (e.g., CEO, CFO, CHRO, CSO) and seek to strengthen their leadership capabilities Partners from audit or consulting firms Partners View Details
    • Program

    Senior Executive Leadership Program—Middle East

    strategy project between modules. Application Review To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, View Details
    • Web

    Business & Environment

    2025 | Climate Rising Lauren Rodriguez, who leads partnerships at Circular Services, a Closed Loop Partners company, joins host Mike Toffel to discuss building the infrastructure and investment models needed... View Details
    • March 2025
    • Case

    Taylor Guitars: Making Employee Ownership Work The Taylor Way

    By: Dennis Campbell, Petros Kusmu and Stacy Straaberg
    In 2013, guitar manufacturer Taylor Guitars’ co-founders Bob Taylor and Kurt Listug were considering several exit options including selling to a competitor or to a private equity firm. The co-founders decided, instead, to embark on a seven-year process to transfer 100%... View Details
    Keywords: Business Exit or Shutdown; Communication Strategy; Strategy; Announcements; Decisions; Music Entertainment; Values and Beliefs; Borrowing and Debt; Geographic Location; Global Range; Governance; Employee Stock Ownership Plan; Management Style; Organizational Culture; Organizational Structure; Private Ownership; Business Strategy; Management Succession; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; California; San Diego; Mexico; Netherlands
    Citation
    Educators
    Related
    Campbell, Dennis, Petros Kusmu, and Stacy Straaberg. "Taylor Guitars: Making Employee Ownership Work The Taylor Way." Harvard Business School Case 125-054, March 2025.
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