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Show Results For

  • All HBS Web  (596)
    • News  (92)
    • Research  (449)
    • Events  (2)
    • Multimedia  (8)
  • Faculty Publications  (263)
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  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

an effort to differentiate by being more locally sourced and thereby fresher, as perceived by consumers, Chipotle was perhaps putting its brand at greater reputational risk.” Companies are increasingly outsourcing their food inspection... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • February 2014
  • Background Note

Furloughs: An Alternative to Layoffs for Economic Downturns

By: Sandra J. Sucher and Susan J. Winterberg
This note describes the practice of employee furloughs (also known as work sharing or short-time work) including their regulatory frameworks in different countries and the business and ethical implications of their use. View Details
Keywords: Work Sharing; Furloughs; Temporary Layoff; Short Time Work; Employee Relationship Management; Job Cuts and Outsourcing
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Sucher, Sandra J., and Susan J. Winterberg. "Furloughs: An Alternative to Layoffs for Economic Downturns." Harvard Business School Background Note 314-097, February 2014.
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Accounting Research (forthcoming) Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major... View Details
Keywords: Martha Lagace
  • 1995
  • Article

What Downsizing Does to Creativity

By: T. M. Amabile and R. Conti
Keywords: Creativity; Job Cuts and Outsourcing
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Amabile, T. M., and R. Conti. "What Downsizing Does to Creativity." Issues & Observations 15 (1995): 1–6.
  • April 11, 2010
  • Article

Solving Jobs Crisis Won't Be a Quick Fix

By: William W. George
Keywords: Job Cuts and Outsourcing; Problems and Challenges
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George, William W. "Solving Jobs Crisis Won't Be a Quick Fix." Star Tribune (Minneapolis) (April 11, 2010).
  • 2008
  • Working Paper

A Replication Study of Alan Blinder's 'How Many U.S. Jobs Might Be Offshorable?'

By: Troy Smith and Jan W. Rivkin
In a 2007 working paper, Alan Blinder assessed the "offshorability" of hundreds of U.S. occupations and estimated that between 22% and 29% of all U.S. jobs were potentially offshorable. This note reports the results of an exercise in which members of Harvard Business... View Details
Keywords: Job Cuts and Outsourcing; Wages; Research; United States
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Smith, Troy, and Jan W. Rivkin. "A Replication Study of Alan Blinder's 'How Many U.S. Jobs Might Be Offshorable?'." Harvard Business School Working Paper, No. 08-104, June 2008.
  • 30 Apr 2013
  • First Look

First Look: April 30

Stanton Abstract—This study examines the role of the Indian diaspora in the outsourcing of work to India. Our data are taken from oDesk, the world's largest online platform for outsourced contracts, where... View Details
Keywords: Sean Silverthorne
  • March 2001
  • Article

Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness

By: Rafael Di Tella, Robert MacCulloch and Andrew Oswald
Keywords: Inflation and Deflation; Job Cuts and Outsourcing; Happiness
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Di Tella, Rafael, Robert MacCulloch, and Andrew Oswald. "Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness." American Economic Review 91, no. 1 (March 2001).
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

client. And decisions based solely on finances tend to have a negative effect on customer service, the researchers learned. If a company outsources some or all of its call center activities, for example, service levels go down. Frei,... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • April 1995 (Revised October 1995)
  • Case

Unemployment in France: "Priority Number One"

By: David A. Moss
Explores the problem of French unemployment on the eve of the presidential elections of 1995. Traces the development of social and economic policies under President Mitterrand and surveys leading explanations for the nation's mounting unemployment crisis. One major... View Details
Keywords: Job Cuts and Outsourcing; Employment; Economics; Government and Politics; Political Elections; Social Issues; Wages; France
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Moss, David A. Unemployment in France: "Priority Number One". Harvard Business School Case 795-064, April 1995. (Revised October 1995.)
  • 29 Oct 2008
  • Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

that is so assured that it no longer requires conspicuous display. They lease their cars, rent other people's holiday homes, and would happily outsource other aspects of their lifestyles. They reject the marketer's continual pressure to... View Details
Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation
  • 24 Oct 2005
  • Research & Ideas

Building an IT Governance Committee

is particularly important if the firm chooses to outsource its functions and connect multiple vendors across a network. The expert must also thoroughly understand the underlying dynamics governing changes in technology and their potential... View Details
Keywords: by Richard Nolan & Warren McFarlan
  • February 2008 (Revised January 2009)
  • Background Note

Offshoring Day in BGIE and Strategy

By: Jan W. Rivkin and Troy Smith
Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers. View Details
Keywords: Policy; Employees; Job Cuts and Outsourcing; Labor; Management; Strategy
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Rivkin, Jan W., and Troy Smith. "Offshoring Day in BGIE and Strategy." Harvard Business School Background Note 708-492, February 2008. (Revised January 2009.)
  • Article

The Emotional Tightrope of Downsizing: Hidden Challenges for Leaders and Their Organizations

By: Andrew Molinsky and Joshua D. Margolis
Keywords: Job Cuts and Outsourcing; Problems and Challenges; Emotions; Leadership; Organizations
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Molinsky, Andrew, and Joshua D. Margolis. "The Emotional Tightrope of Downsizing: Hidden Challenges for Leaders and Their Organizations." Organizational Dynamics 35, no. 2 (May 2006): 145–159.
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

In this uncertain economic climate, downsizing and layoffs are a sadly frequent occurrence. Although bad news is always painful to deliver and to hear, the process of conducting "necessary evils"—such as layoffs or firings—can be managed in a way that is... View Details
Keywords: by Martha Lagace
  • October 2014
  • Supplement

Honeywell and the Great Recession: The Economic Recovery (B)

By: Sandra J. Sucher and Susan J. Winterberg
Five years after the Great Recession, Honeywell's CEO Dave Cote and his executive team reflect on the choices they made to manage costs and earnings forecasts during that uncertain time. They discuss which cost cutting measures they decided to take and their personal... View Details
Keywords: Layoffs; Furloughs; Downsizing; Work Sharing; Short Time Work; Recessions; Earnings Forecast; Job Cuts and Outsourcing; Cost Management; Executive Compensation; Crisis Management; Financial Crisis; Manufacturing Industry
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Sucher, Sandra J., and Susan J. Winterberg. "Honeywell and the Great Recession: The Economic Recovery (B)." Harvard Business School Supplement 315-023, October 2014.
  • April 2005 (Revised May 2005)
  • Case

Exel PLC--Supply Chain Management at Haus Mart

By: Zeynep Ton and Steven C. Wheelwright
Exel plc is a global third-party logistics provider, serving clients such as Home Depot, Dell, Unilever, and Marks & Spencer. Describes the range of activities Exel performs for its clients and the capabilities the company has developed. Exel traditionally focused on... View Details
Keywords: Job Cuts and Outsourcing; Supply Chain Management; Logistics
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Ton, Zeynep, and Steven C. Wheelwright. "Exel PLC--Supply Chain Management at Haus Mart." Harvard Business School Case 605-080, April 2005. (Revised May 2005.)
  • 2024
  • Chapter

Broadening Ownership for a Responsible Digital Revolution

By: Nien-hê Hsieh
The chapter explores how broadening ownership of business enterprises provides a response to three concerns raised by the digital revolution. The first is the potential for widespread job displacement and unemployment due to automation. The second relates to the harms... View Details
Keywords: Digital; Industrial Policy; Work; Ownership; Technology Adoption; Job Cuts and Outsourcing
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Hsieh, Nien-hê. "Broadening Ownership for a Responsible Digital Revolution." In Sustainable by Design—Industrial Policy for Long-Term Competitiveness in the EU, by Marija Bartl, Rutger Claassen, and Nena van der Horst, 30–33. Amsterdam, Netherlands: European Research Council, 2024. (White Paper.)
  • Article

Job Loss, Credit and Crime in Colombia

By: Gaurav Khanna, Carlos Medina, Anant Nyshadham, Christian Posso and Jorge Tamayo
We investigate the effects of job displacement, as a result of mass layoffs, on criminal arrests using a matched employer-employee-crime dataset from Medellín, Colombia. Job displacement leads to immediate and persistent earnings losses and higher probability of arrest... View Details
Keywords: Job Displacements; Job Cuts and Outsourcing; Crime and Corruption; Credit; Colombia; Medellín
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Khanna, Gaurav, Carlos Medina, Anant Nyshadham, Christian Posso, and Jorge Tamayo. "Job Loss, Credit and Crime in Colombia." American Economic Review: Insights 3, no. 1 (March 2021): 97–114.
  • 2020
  • Working Paper

Job Loss, Credit and Crime in Colombia

By: Gaurav Khanna, Carlos Medina, Anant Nyshadham, Christian Posso and Jorge Tamayo
We investigate the effects of job displacement, as a result of mass layoffs, on criminal arrests using a matched employer-employee-crime dataset from Medellín, Colombia. Job displacement leads to immediate and persistent earnings losses and higher probability of arrest... View Details
Keywords: Job Displacements; Job Cuts and Outsourcing; Crime and Corruption; Credit; Colombia; Medellín
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Khanna, Gaurav, Carlos Medina, Anant Nyshadham, Christian Posso, and Jorge Tamayo. "Job Loss, Credit and Crime in Colombia." Harvard Business School Working Paper, No. 20-104, April 2020.
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