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  • All HBS Web  (3,034)
    • People  (3)
    • News  (302)
    • Research  (2,326)
    • Events  (8)
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  • All HBS Web  (3,034)
    • People  (3)
    • News  (302)
    • Research  (2,326)
    • Events  (8)
    • Multimedia  (17)
  • Faculty Publications  (1,667)
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  • 01 Feb 2001
  • News

Books

within an industry, its outcome is competitive convergence and eventually decreased profitability. The authors conclude that for Japan to succeed, "the missing link is strategy. Strategy rests on choosing a unique position by offering a... View Details
Keywords: books; research; Publishing Industries (except Internet); Information
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

the outcome of the league's drive for growth, like the outcome of the NFL's slate of games on any given Sunday, is anybody's guess. FAN BASE: Kacyvenski with his children, Isaiah Jr. and Lily, now 10 and 7,... View Details
Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 09 Mar 2021
  • News

Community Colleges as Engines of Economic Opportunity

Island Promise. The state legislature approved it in 2017, making Rhode Island one of some 20 states that have adopted similar programs. Sara Enright (MBA 2004), vice president of student affairs and chief outcomes officer at the... View Details
Keywords: Jennifer Gillespie
  • 25 Feb 2020
  • News

Profits and Purpose

environment, and society. Imagine living a life where you have no idea what your speed is when you’re driving: This is like the society that we have built. The outcomes that we’re getting aren’t very surprising since we’re not actually... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 2013
  • News

Lesson Plans

learned about the effects of one-to-one tutoring—that in a live environment with one great teacher and one student, you get amazing outcomes relative to group instruction. The challenge is that we can't afford one great teacher for each... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Sep 2012
  • News

What’s the Big Idea?

reality and the way they think things should be,” he explains, “we have an opening—we can ask them whether they support policies that promote the outcomes they have just told us they most desire.” Norton, a member of the Marketing Unit,... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

volumes and the customer experience and net promoter score (NPS) that’s most contingent on happy outcomes for well-handled, urgent calls. For me, this is choice three, going wider into financial services, travel, and health care. Episodic... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 01 Jun 2005
  • News

Do You Speak Business?

world’s GDP and as the home to 62 out of the 100 most valuable brands in the world, it’s not surprising that America is in the driver’s seat,” Quelch notes. He characterizes the U.S. model of management as focused on immediate outcomes... View Details
Keywords: Garry Emmons
  • 26 May 2022
  • News

Northern California Club Honors Noom; LGBTQ Alumni Share HBS Stories

sleep are all important. We are humans, not machines. We realized it must be a holistic approach.” Today, Noom is one of the world’s largest and fastest-growing, consumer-first digital health platforms, empowering users to achieve positive health View Details
Keywords: Margie Kelley
  • 01 Dec 2013
  • News

Curing Health Care

value for patients, where value is the health outcomes achieved relative to the money spent. While his initial work focused on reorganizing care and measuring outcomes, he began to understand that appropriate cost information was missing.... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Feb 2020
  • News

Teachable Moments

just those who are mini-Toms. While it sounds comforting to have ninety reflections of myself all focused on me, I can’t do my work as a teacher if the outcome is a reproduction of me. The class works when each student makes a choice to... View Details
  • 01 Jun 2009
  • News

Too Big To Fail

and the moral hazard associated with that. Or the additional capital and regulatory requirements will put these firms at a disadvantage relative to their competitors, and you will have weakened the firms that you believe to be systemically significant. Neither is a... View Details
Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance
  • 01 Dec 2011
  • News

Making the Case for Leadership

some point you have to decide if you want to be a business leader or a life leader. A business leader might be able to achieve business outcomes. But that’s only a subset of what you aspire to as a life leader, who ensures that how you get to the business View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 13 Jan 2021
  • News

Silicon Valley’s “Detroit Moment”

multi-mission athletes. They think obviously about operational success and scaling—all of the things that any startup is thinking about. But they're also thinking about creating a business model where the output, where the operational View Details
  • 01 Mar 2009
  • News

Model Patient

would receive comprehensive treatment from a team designed to deliver it. Insurers would require that hospitals set fixed and transparent prices covering various ailments and their treatment. This approach, Herzlinger says, would produce better health View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 01 Dec 2000
  • News

Opening Doors: Inside the World of Museum Management

visibility and visitorship. This light, open, and completely handicapped-accessible facility attracts tourists from around the world, and its signature fish-eye spiral staircase is a work of art itself. The Outcome of Income As leisure... View Details
Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Jun 2020
  • News

Prognosis

research, please visit www.hbs.edu/healthcare/. We’ve seen real disparity in patient outcomes with this disease. How is the hospital responding to this, and what can we learn from it? PS: This pandemic has really underscored the... View Details
Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance
  • 19 Jun 2017
  • News

Can Neuroscience Find You the Perfect Job?

calibrating the algorithm so that even if they're trained on a non-diverse set, they will spit out equal outcomes for men and women, for people of different ethnic backgrounds. So that was reassuring. But that was kind of the first... View Details
  • 03 Mar 2017
  • News

Big Blue’s Big Bet

efficiently; and Watson was to translate all that into outcomes that reduced morbidity. The reality is that subtle biases or a lack of full information lead doctors to the wrong decision, which in turn leads to bad health outcomes,... View Details
Keywords: Paul Kix; illustrations by Dan Page
  • 02 Mar 2016
  • News

The New Space Race

members heavily invested in more than 30 companies, grouped in segments that include “habitats and real estate” and “microgravity research.” “The pace is really fast in this industry, and there have been some very good investment outcomes... View Details
Keywords: Robert S. Benchley
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