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  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish them as an alternative to waiting... View Details
Keywords: by John S. Rosenberg
  • 24 Oct 2012
  • Research & Ideas

Want People to Save More? Send a Text

that if she lost her job, she couldn't pay her children's school fees or pay for a doctor," says Pomeranz, an assistant professor in entrepreneurial management at Harvard Business School. “How can we understand what projects work to... View Details
Keywords: by Kim Girard
  • 25 Sep 2015
  • Blog Post

4 Challenges All Early-Stage Startups Face

During our first year at HBS, my classmates and I took  the opportunity to build cleverlayover, a flight search engine that uses advanced algorithms to find View Details
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

democracies, which are imperfect and messy, but endeavor to fundamentally protect the rights and safety of people.” Sean Silverthorne: In general, what do business leaders need View Details
Keywords: by Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

this moment for introspection, an opportunity for intense personal growth. To learn more, read Fighting the COVID Blues: Advice from Business Research Arthur C. Brooks, Arthur C. Patterson Faculty Fellow. Tip: Attend View Details
Keywords: by Sean Silverthorne
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

another piece of the social safety net, Kluender says. “Large corporations are not afraid to take advantage of the benefits of the generous debt forgiveness or reorganization that we have available through... View Details
Keywords: by Rachel Layne
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as... View Details
Keywords: by Jill Avery and Richard Edelman
  • 01 Jun 1999
  • News

Conference Brings Global Perspective to Cape Town

If there were ever any doubts that HBS graduates would travel to the ends of the earth to reestablish their ties to the School, those doubts can now be put View Details
Keywords: Susan Young
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

only player, but it should try to become the first player that comes to mind when customers, analysts, or the media think about the new market category. McDonald points to... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
Related
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production... View Details
Keywords: by James Heskett
  • 01 Sep 2007
  • News

Alumni Board Goes Global to Pick New President

he has perfected a technique for shaking off the lethargy of 22-hour flights to Boston — a six-mile run shortly after touching down at Logan Airport. He’ll be clocking a lot more after-flight miles over the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

Exercise will improve sleep and increase your desire for nutritious food. In addition, with the exception of sleep, all of these activities can be done in short bursts of 10 to 15 minutes. Flight attendants’... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 07 May 2024
  • Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

high standards and criteria on climate, health, and equity. As an example, offsetting the emissions of an economy flight from San Francisco, CA to Boston, MA would cost $13.50 View Details
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Council on Mining and Metals has developed transparency principles for mining firms, and the Responsible Care program of the chemical industry has focused on outcomes ranging from employee safety to... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • May 16, 2019
  • Article

To Improve Food Inspections, Change the Way They're Scheduled

By: Maria Ibanez and Michael W. Toffel
Health inspections are an important tool to increase food safety, but there are still 48 million cases of food-borne illnesses and 128,000 hospitalizations every year in the United States. Our research finds that inspectors reported fewer health code violations as they... View Details
Keywords: Inspection; Scheduling; Food; Safety; Health; Governing Rules, Regulations, and Reforms; Performance Improvement
Related
  • Blog

Crossing the Bridge from Program Learning to Practical Application

tries to bring the human side of risk management to the fore. "I recently visited our team in Singapore and used the opportunity to present some lessons I took away from the... View Details
  • Blog

Up Close: A Return to In-Person Executive Education Programs

wouldn't have expected any less and we haven't gotten anything less." This article originally appeared in the Harvard Business School Newsroom Are you planning to join us on campus for an upcoming program or thinking about applying? You... View Details
  • September 19, 2017
  • Article

After Equifax Breach, Companies Advised to Review Open-Source Software Code

By: Ben DiPietro and Lou Shipley
It doesn’t make much sense: At a time when high-powered automated trading systems can execute stock sales in real time, some companies that rely on open-source software to help to run their businesses track their open-source use on spread sheets on paper.
Lou... View Details
Keywords: Software; Open-source; Security Vulnerabilities; Data Privacy; Hack; Applications and Software; Safety; Cybersecurity
Related
  • 01 Mar 2014
  • News

Research Brief: Better to Be Safe with a Sorry

Brooks, an assistant professor in the Negotiation, Organizations & Markets Unit. In a recent paper, Brooks offers a counter to that prevailing wisdom, detailing four study situations where an apology for things out of anyone's... View Details
Keywords: Morrell, Daniel; Information