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- All HBS Web (1,324)
- Faculty Publications (178)
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- All HBS Web (1,324)
- Faculty Publications (178)
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- 20 Nov 2012
- First Look
First Look: November 20
number of structural changes that forced an ongoing re-examination and modification of traditional norms and policies emphasizing exclusivity in agency-client relationships. A typology of conflicts that has arisen in the U.S. shows the... View Details
Keywords: Sean Silverthorne
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
possible to set expectations on what makes a good hire at your company (even if the hiring managers are experienced) and serve as a role model to managers who will eventually do this themselves. If you are new to hiring, get help from advisers or investors with more... View Details
Keywords: by Julia Austin
- 16 Apr 2013
- First Look
First Look: April 16
raised potential challenges to the dominance of leading firms. Our research tells a fascinating story of an industry that has proved remarkably resilient in resolving economic and regulatory challenges. It provides practitioners and scholars with a deeper understanding... View Details
Keywords: Sean Silverthorne
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
framework can serve as the cornerstone of both effective management and sound governance. Key Learnings · A sophisticated governance system is necessary in a complex capitalistic economy to ensure that capital funds the best ideas. The... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
further forced changes to customers and hence firm-based behaviors. The outcome of customers’ health and fears has resulted not in a traditional recession but a “deaccession,” where supply and demand exist, but customer-access to products... View Details
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
School, says that shutting down a startup is almost always a messy affair. When a venture requires a cash infusion to survive, its founders may turn to bottom-fisher investors who force the company to restructure its capitalization,... View Details
Keywords: by Danielle Kost
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
prudent temperaments while others flourish in the hands of risk takers. Brands thrive when there's a close fit between process and corporate temperament. This explanation, I believe, will provide the framework for understanding Triarc's... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
Age-Dependent Taxes Author:Matthew C. Weinzierl Publication:Review of Economic Studies 78, no. 4 (October 2011) Abstract This article provides a new, empirically driven application of the dynamic Mirrleesian framework by studying a... View Details
Keywords: Sean Silverthorne
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
affects each of Porter's Five Forces as well as the resources and capabilities of the firm. The availability of patents may be key to deciding what barriers to entry exist. The enforceability of covenants... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
busyness, worrying, and blaming. "By reading [the book] they have already begun the intervention," he says. "They begin to entertain having a different type of conversation." The seed of his book, which DeLong worked on for View Details
Keywords: by Kim Girard
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
profitable. The banking partnership proved problematic in that it was hard for a second-tier bank to compete with its larger brethren, which by 2008 were forced by government mandate to offer low-cost banking options for the poor. But... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
coordinating operations that were no longer independent of the center nor dependent on the center. The new relationship is one of coordinated interdependence. Q: What challenges do you foresee global managers encountering during the next View Details
Keywords: by Cynthia Churchwell
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries with high import content. More... View Details
Keywords: by Christian Ketels
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
Adam Smith's The Wealth of Nations, first published in 1776, helped create the discipline of economics with its conjuring of the invisible hand, self-interest, and other explanations of market forces that have influenced academics,... View Details
Keywords: by Ann Cullen
- 24 Jan 2011
- HBS Case
Terror at the Taj
On November 26, 2008, 175 people died in Mumbai, India, when 10 terrorists simultaneously struck sites. Of the five locations—all well-known landmarks—the beautiful domes of the hotel known as the Taj Mahal Palace and Tower would become... View Details
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
innovations—a theory that typically applies to new products—offers a framework for increasing the number of people who are willing, if not eager, to get vaccinated. Based on the traditional diffusion model, the number and types of people... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
problems valuing the business, which seemed at times to resemble more of a holding company or conglomerate than anything else, nor that most consumers barely knew that Unilever as such existed. There was, in fact, coherence to Unilever that rested on at least View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
simple: Why? Why do you do this? Why do you do things in this way? Just keep asking “why?”—every subsequent “why?” will go deeper. Asking “why?” five times is a strategy pioneered by Toyota to track down the root cause of mistakes.... View Details
- November 2005 (Revised December 2016)
- Case
Bally Total Fitness (A): The Rise, 1962–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details
Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "Bally Total Fitness (A): The Rise, 1962–2004." Harvard Business School Case 706-450, November 2005. (Revised December 2016.)
- 04 Dec 2019
- Book
Creating the Experimentation Organization
a process of five steps by which companies can effectively scale experimentation, using an alphabetical mnemonic: Awareness, Belief, Commitment, Diffusion, Embeddedness. The five stages of creating an... View Details
Keywords: by Michael Blanding