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  • All HBS Web  (13,994)
    • People  (75)
    • News  (3,659)
    • Research  (8,678)
    • Events  (10)
    • Multimedia  (37)
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← Page 14 of 13,994 Results →
  • 01 Sep 2015
  • News

State of the Unions

impact in the United States. Real middle-class wage growth requires collective bargaining. “In an era where I think an awful lot of people see wage stagnation as a major problem in the American economy,” he says, the negotiations continue... View Details
Keywords: Janelle Nanos; McDonald's; Walmart
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product in the View Details
Keywords: by Jim Aisner; Retail
  • October 2012
  • Case

Hill Country Snack Foods Co.

By: W. Carl Kester and Craig Stephenson
Hill Country Snack Foods, located in Austin, Texas, manufactures, markets, and distributes snack foods and frozen treats. The CEO is passionate about maximizing shareholder value and believes in keeping tight control over costs and operating the business as efficiently... View Details
Keywords: United States; Financial Strategy; Debt Management; Retail Trade; Risk Management; Food; Capital Structure; Corporate Finance; Retail Industry; Food and Beverage Industry; Texas
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Kester, W. Carl, and Craig Stephenson. "Hill Country Snack Foods Co." Harvard Business School Brief Case 913-517, October 2012.
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • December 2000 (Revised May 2001)
  • Supplement

State of South Carolina

By: Randolph B. Cohen
Spreadsheet to (9-201-061). Presents exhibits 1 and 2. Download only. View Details
Keywords: Risk and Uncertainty; Capital Markets; Investment Return; South Carolina
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Cohen, Randolph B., and Mark L. Mitchell. "State of South Carolina." Harvard Business School Spreadsheet Supplement 201-715, December 2000. (Revised May 2001.)
  • March 1988 (Revised September 1993)
  • Case

United Services Automobile Association (USAA)

Under the leadership of Robert F. McDermott, USAA has been transformed from a property and casualty insurance company with $200 million in assets in the late 1960s to a $11 billion financial services empire in 1988. The case illustrates the value of having a CEO drive... View Details
Keywords: Business or Company Management; Leadership; Information Technology; Financial Services Industry; Insurance Industry; United States
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Vitale, Michael R. "United Services Automobile Association (USAA)." Harvard Business School Case 188-102, March 1988. (Revised September 1993.)
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)
  • November 1999
  • Article

Understanding the Code: State Genetic Information Laws

This paper is a comprehensive survey of U.S. state genetic information privacy laws. View Details
Keywords: Information; Genetics; Laws and Statutes; United States
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Jain, Sachin H. "Understanding the Code: State Genetic Information Laws." State Initiatives in Health Reform (November 1999).
  • October 2012
  • Supplement

Hill Country Snack Foods Co., Spreadsheet for Students (Brief Case) (CW)

By: W. Carl Kester and Craig Stephenson
Keywords: United States; Debt Management; Retail Trade; Risk Management; Food; Capital Structure; Borrowing and Debt; Financial Strategy; Retail Industry; United States
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Kester, W. Carl, and Craig Stephenson. "Hill Country Snack Foods Co., Spreadsheet for Students (Brief Case) (CW)." Harvard Business School Spreadsheet Supplement 913-519, October 2012.
  • October 2012 (Revised September 2015)
  • Case

Altoona State Investment Board: July 2012

By: Josh Lerner and Nathaniel Burbank
Considers the decision faced by state pension fund manager Rod Calhoun as he decides whether to invest $200 million in Bain Capital's eleventh global buyout fund: Bain Capital Fund XI. For the fund, Bain was offering its limited partners a choice between three... View Details
Keywords: Management Fees; Bain Capital; Venture Capital; Private Equity; Leveraged Buyouts; Banking Industry; Boston
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Lerner, Josh, and Nathaniel Burbank. "Altoona State Investment Board: July 2012." Harvard Business School Case 813-100, October 2012. (Revised September 2015.)
  • 2015
  • Conference Presentation

The Color of New Tastes: State Power, Industry, and Hegemony of Vision in Modern Food Stores in the United States, 1870s-1930s

By: Ai Hisano
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Hisano, Ai. "The Color of New Tastes: State Power, Industry, and Hegemony of Vision in Modern Food Stores in the United States, 1870s-1930s." Paper presented at the Business History Conference Annual Meeting, Miami, FL, 2015.
  • April 2009
  • Article

Drawing Links Between Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and The United States Circa 1910

By: Aldo Musacchio
Keywords: Corporate Governance; Networks; Banks and Banking; Business History; Brazil; Mexico
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Musacchio, Aldo. "Drawing Links Between Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and The United States Circa 1910." Entreprises D'Amerique Latine Entreprises et histoire 54, no. 1 (April 2009): 16–36.
  • September 2, 2015
  • Editorial

Parade Observer: In Competing with United States to Be the Regional Spokesman, China Has Not Forgotten Anti-imperialist and Anti-hegemonic Slogans

By: Jeremy Friedman and Sergey Radchencko
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Friedman, Jeremy, and Sergey Radchencko. "Parade Observer: In Competing with United States to Be the Regional Spokesman, China Has Not Forgotten Anti-imperialist and Anti-hegemonic Slogans." Pengpai [The Paper] (September 2, 2015).
  • 2014
  • Case

Tommy Koh and the United States–Singapore Free Trade Agreement (A)

By: James K. Sebenius and Laurence A. Green
The efforts of Singapore Ambassador-At-Large Tommy Koh to negotiate the United States-Singapore Free Trade agreement are explored with an in-depth focus on Koh's management of various fronts of a multiparty negotiation over a sustained period. After briefly describing... View Details
Keywords: Agreements and Arrangements; International Relations; Trade; United States; Singapore
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Sebenius, James K., and Laurence A. Green. "Tommy Koh and the United States–Singapore Free Trade Agreement (A)." Program on Negotiation at Harvard Law School Case, 2014.
  • 06 Mar 2012
  • News

Why Companies Are Leaving the United States, and How to Get Them Back

  • October 2013
  • Case

Mitch Daniels and the State of Indiana

By: Robert Steven Kaplan and Wendy K. Winer

Mitch Daniels, Governor of the State of Indiana, knew he had to make a difficult choice as he sat in his office in December 2010. Should he aggressively push the state legislature to pass comprehensive education reform—a major priority of his administration—or,... View Details

Keywords: Education Reform; Priorities; Leadership; Education; Government and Politics; Public Administration Industry; Education Industry; Indiana
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Kaplan, Robert Steven, and Wendy K. Winer. "Mitch Daniels and the State of Indiana." Harvard Business School Case 414-049, October 2013.
  • September 2016 (Revised August 2018)
  • Supplement

United Airlines: More Out-and-Back Flying?: Case Supplement #1

By: Ryan W. Buell, Willy C. Shih and Michael W. Toffel
This spreadsheet supplement accompanies 617-010 United Airlines: More Out-and-Back Flying? and is intended to provide students with an opportunity to apply analysis concepts with real operational data. View Details
Keywords: Service; Service Excellence; Service Management; Operating Systems; Operational Complexity; Operational Disruptions; Operational Efficiency; Operational Focus; Air Transportation; Operations; Service Operations; Service Delivery; Air Transportation Industry; United States
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Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines: More Out-and-Back Flying? Case Supplement #1." Harvard Business School Spreadsheet Supplement 617-701, September 2016. (Revised August 2018.)
  • July 2015
  • Background Note

The State of U.S. Public Health: Challenges and Trends

By: Rosabeth M. Kanter, Howard Koh and Pamela Yatsko
The World Health Organization defines health as "a state of complete physical, mental, and social well-being and not merely the absence of disease and infirmity." For many Americans, the World Health Organization's definition of true health seems unattainable, given... View Details
Keywords: Public Health; Public Sector; Health Care and Treatment; Health Industry; United States
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Kanter, Rosabeth M., Howard Koh, and Pamela Yatsko. "The State of U.S. Public Health: Challenges and Trends." Harvard Business School Background Note 316-001, July 2015.
  • November 1996 (Revised April 1999)
  • Case

United Way of Southeastern New England (UWSENE)

By: Robert S. Kaplan and Ellen L. Kaplan / RA
A regional United Way organization, a nonprofit already active in total quality management, implements a Balanced Scorecard to link its strategic planning objectives with day-to-day operations, and is able to translate its vision and strategy into objectives and... View Details
Keywords: Balanced Scorecard; Nonprofit Organizations; Governing and Advisory Boards; Strategy; United States
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Kaplan, Robert S., and Ellen L. Kaplan / RA. "United Way of Southeastern New England (UWSENE)." Harvard Business School Case 197-036, November 1996. (Revised April 1999.)
  • May 2019 (Revised June 2021)
  • Case

State of Charge: The Massachusetts Energy Storage Initiative

By: John R. Wells and Benjamin Weinstock
In early 2017, Judith Judson (Harvard Business School MBA, 2000), Commissioner of the Massachusetts Department of Energy Resources (DOER), was reflecting on the results of the initiative she had led to identify the contribution advanced electricity storage could make... View Details
Keywords: Energy Storage; Energy Generation; Programs; Policy; Strategy; Energy Industry; Utilities Industry; Massachusetts
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Wells, John R., and Benjamin Weinstock. "State of Charge: The Massachusetts Energy Storage Initiative." Harvard Business School Case 719-448, May 2019. (Revised June 2021.)
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