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Show Results For
- All HBS Web
(5,225)
- People (13)
- News (1,367)
- Research (2,966)
- Events (9)
- Multimedia (87)
- Faculty Publications (2,120)
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- 21 Nov 2023
- Cold Call Podcast
Cold Call: Building a More Equitable Culture at Delta Air Lines
- 19 Apr 2023
- News
How to Turn Around a Toxic Workplace Culture
- December 2013
- Article
The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity
By: Roy Y.J. Chua
Intercultural tensions and conflicts are inevitable in the global workplace. This paper introduces the concept of ambient cultural disharmony—indirect experience of intercultural tensions and conflicts in individuals' immediate social environment—and demonstrates how... View Details
Chua, Roy Y.J. "The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity." Academy of Management Journal 56, no. 6 (December 2013): 1545–1577.
- January 8, 2020
- Article
How Corporate Cultures Differ Around the World
By: J. Yo-Jud Cheng and Boris Groysberg
Cheng, J. Yo-Jud, and Boris Groysberg. "How Corporate Cultures Differ Around the World." Harvard Business Review (website) (January 8, 2020).
- 25 Sep 2014
- News
Millennials Marching, Mentoring, And Transforming Our Culture
- 20 Feb 2020
- News
Productive Innovation: Building a Culture of Experimentation
- Jan 24 2017
- Testimonial
Creating a Culture of Leadership in Africa
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- February 15, 2022
- Article
How Managers Can Build a Culture of Experimentation
By: Frank V. Cespedes and Neil Hoyne
Testing in business presents qualitatively different challenges than those in clinical trials and most scientific research. There are very few opportunities for randomized control experiments in a changing, competitive market. Yet, change and competition make testing a... View Details
Cespedes, Frank V., and Neil Hoyne. "How Managers Can Build a Culture of Experimentation." Harvard Business Review Digital Articles (February 15, 2022).
- August 2013
- Teaching Plan
Zappos.com 2009: Clothing, Customer Service and Company Culture
By: Frances X. Frei and Annelena Lobb
Frei, Frances X., and Annelena Lobb. "Zappos.com 2009: Clothing, Customer Service and Company Culture." Harvard Business School Teaching Plan 614-021, August 2013.
- 2005
- Chapter
Internal Dynamics and Cultural Intelligence in Multinational Teams
By: P. C. Earley and H. K. Gardner
- 31 Aug 2017
- News
How Netflix’s Content Strategy Is Reshaping Movie Culture
- 17 Sep 2019
- Cold Call Podcast
How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize
- 2022
- Working Paper
Methodological Pluralism and Innovation in Data-Driven Organizational Cultures
By: Ryan Allen
- Article
Four Ways to Build a Productive Sales Culture
By: Frank V. Cespedes and Steven Maughan
This article distinguishes sales efficiency (SE) initiatives (e.g., CRM, training, and KPI dashboards) from sales optimization (SO) decisions (e.g., aligning sales tasks with business strategy, customer selection, and deployment of sales resources across... View Details
- 25 Sep 2024
- Podcast
Collective counsel: Corporate law's changing workforce and culture
Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work. View Details
- 24 Feb 2015
- News
Culture Clash: Silicon Valley vs. the U.S. Government
- 31 Jan 2009
- News
China and India: The power of complementary cultures
- 2017
- Gender Conformity & Nonconformity