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  • All HBS Web  (3,254)
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  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

advertising is a people and communications business, so why wouldn’t you hire people with proficiency in local languages instead of English? I think that was a leftover from... View Details
Keywords: by Sean Silverthorne; Advertising
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

conforming to the dominant workplace culture while being careful not to draw attention to identity group differences and one's unique cultural background. Rather than adopting one strategy wholesale, most... View Details
Keywords: by Mallory Stark
  • 2022
  • Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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Gulati, Ranjay. Deep Purpose: The Heart and Soul of High-Performance Companies. New York: Harper Business, 2022.
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

amount of work and good luck to succeed. Q: You artfully portray a vivid, passionate cast of entrepreneurs. Which do you consider the most influential? Do you have favorites?... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

transitioning from producing boutique products for a few customers to more mainstream products for a wider customer base, and wondered how to reorganize her company’s team structure accordingly. Another... View Details
Keywords: by Carmen Nobel
  • September 1995
  • Case

Apollo Hospitals of India (B)

The Indian Hospitals Corp. (IHC), a branch of Apollo Hospitals Group, is considering building a hospital and primary-care medical center in Colombo, the capital of Sri-Lanka, a small island off the southern coast of India. This case describes economic, social, and... View Details
Keywords: Expansion; Health Care and Treatment; Health Industry; India
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Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (B)." Harvard Business School Case 396-028, September 1995.
  • February 2022
  • Case

Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic

By: Linda A. Hill and Emily Tedards
As COVID-19 began to take lives, destroy healthcare systems, and shut down economies across the globe, Dr. Rakesh Suri, Chief Executive Officer of Cleveland Clinic Abu Dhabi, and his executive team adapted their leadership to instill the new levels of agility and... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Innovation; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teamwork; Ecosystem; Agility; Partnerships; Data-driven Decision-making; Operating Model; Risk Management; Virtual Work; Team Dynamics; Telemedicine; Metrics; Globalization; Pandemic; COVID-19; Hospital; Healthcare; United Arab Emirates; Middle East; Health Care and Treatment; Health Pandemics; Organizational Change and Adaptation; Crisis Management; Leading Change; Leadership Style; Digital Transformation; United Arab Emirates; Middle East
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Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic." Harvard Business School Case 422-057, February 2022.
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

social entity. These bonds of membership create the social capital of a profession, which builds trust and significantly reduces transaction... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 2023
  • Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
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Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

categories—not just digital brands like the Bored Ape Yacht Club, but also new forms of digital credentials, subscriptions, and ownership records. As we’ll unpack, NFTs start with the simplest of... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 08 Apr 2016
  • Research & Ideas

How to Hire a Millennial

the merits of corporate life. Such relationships could also allow companies to build institutional and personal connections that might later blossom into a more traditional... View Details
Keywords: by Joseph Fuller
  • 2013
  • Article

Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
This research provides the first support for a possible psychological universal: Human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). In Study 1, survey data from 136 countries were examined... View Details
Keywords: Prosocial Spending; Psychological Universal; Prosocial Behavior; Well-being; Happiness; Spending; Philanthropy and Charitable Giving; Canada; Uganda; South Africa; India
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Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James, and Michael I. Norton. "Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal." Journal of Personality and Social Psychology 104, no. 4 (April 2013): 635–652.
  • 2014
  • Book

Collective Genius: The Art and Practice of Leading Innovation

By: Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Lineback
Why can some organizations innovate time and again, while most cannot? You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help—but there's only... View Details
Keywords: Innovation; Innovation Leadership; Leadership; Organizational Culture; Innovation and Invention
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Hill, Linda A., Greg Brandeau, Emily Truelove, and Kent Lineback. Collective Genius: The Art and Practice of Leading Innovation. Boston: Harvard Business Review Press, 2014.
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

reaching a point where you or anyone have more than eight direct reports, it’s time to scale out a management team. Ideally, bring in some managers who know how to manage versus just promoting from within. I... View Details
Keywords: by Julia Austin
  • 2024
  • Working Paper

Prozac—Controversial Blockbuster: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
This case history describes the development of Prozac, a blockbuster drug that transformed the treatment of depression – and became a cultural phenomenon in the United States. Specifically, we chronicle the: 1) prior treatments for depression and the research that... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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Bhidé, Amar, Srikant M. Datar, and Katherine Stebbins. "Prozac—Controversial Blockbuster: Case Histories of Transformational Advances." Harvard Business School Working Paper, No. 20-135, July 2020. (Revised May 2024.)
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

soon as the pressure is off. In Medtronic's case the challenge was especially acute because the company had such a positive culture and strong set of values. As the newcomer... View Details
Keywords: by Bill George
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

address customers‘ evolving needs and desires, rather than simply selling their existing products and solutions. 3. Build a data-informed culture by upskilling talent Fewer... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

then scale economies have the potential to be an obvious global advantage. Down To Cases The book's case examples and detailed decision-making maps offer a practical guide to some of the complex issues that... View Details
Keywords: by Julia Hanna
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

Gaining the community's trust is vital to building a successful business with crowdsourcing, agreed business leaders at the Digital Initiative Summit at Harvard Business School on March 30. When Tongal got... View Details
Keywords: by Dina Gerdeman
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

Brazilian-Lebanese who serves as chairman and CEO of the Japanese and French automakers Nissan and Renault.) Managers operating in a global environment obviously need a broad... View Details
Keywords: by Julia Hanna
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