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  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

anything in your research surprise you? A: The findings are not so much surprising as illuminating. We expected a relationship between luxury and self-interests. However, self-interested behaviors are often conflated with those that do... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Feb 2019
  • Blog Post

LOVE At HBS

years we spent apart, the countless miles we logged traveling to see each other, and tears we shared with all those goodbyes. More importantly, we hope he learns what those many years taught us: loving someone comes easy, but View Details
  • June 2012
  • Article

The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control

By: Ethan S. Bernstein
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
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  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

Google, the "do no evil" company, gained entry into the Chinese search engine market last decade by agreeing to ban search results on topics deemed sensitive by the Chinese government. To Google's way of thinking, it could do more good for Internet freedom... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

Finance Awards & Honors - Faculty & Research

Institute for the best paper in the field of quantitative investment for his paper with Dong Lou, “Complicated Firms” ( Journal of Financial Economics , May 2012). Lauren H. Cohen : Winner of a National Science Foundation Faculty Early Career Development (CAREER) Award... View Details
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • September 2005 (Revised February 2007)
  • Case

Angels and Devils: Best Buy's New Customer Approach (A)

By: Anita Elberse, John T. Gourville and Das Narayandas
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

US as part of what some thought might become a global trade war. A trade conflict was a concern to the management of a company whose percentage of motorcycle sales (in units) outside the US had reached 40 percent. All of this had brought the Company’s View Details
Keywords: by James Heskett; Auto
  • 22 Jan 2016
  • Blog Post

Case Protagonists at HBS

is that the school now has a personal relationship with the case protagonists. They even come to class sometimes! I wouldn’t say that there’s a hard and fast rule for how often protagonists come to class, but it’s pretty frequent. It... View Details
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

Companies face a growing yet largely undetected threat to their worker productivity, employee retention and, ultimately, competitive advantage: the needs of employees who are caregivers. The aging population, an increasingly female workforce, and the tightest job... View Details
Keywords: by Danielle Kost; Health
  • 2020
  • Working Paper

Reinventing Retail: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli
This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the... View Details
Keywords: Bookstores; Competitive Strategy; Business and Community Relations; Customization and Personalization; Growth and Development; Retail Industry; United States
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  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

turnover or asset utilization tends to be higher. Disruptive innovations tend to be off-the-shelf products, in which the customer turns either to a group of specialist firms or to themselves to provide postsales service. A company that has a business model based on... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • Web

Porter Prize Japan - Institute For Strategy And Competitiveness

strategies based on innovations in products, processes, and ways of managing. History of the prize in Japan Michael Porter's relationship with Hitotsubashi University dates back to the early 1980s, when he conducted joint research on... View Details
  • August 2022 (Revised February 2023)
  • Case

NewLab: Scaling an Innovation Engine

By: Tarun Khanna and George Gonzalez
Silicon Valley-veteran Shaun Stewart is the CEO of NewLab, a dynamic technology hub headquartered in the storied Brooklyn Navy Yard. Founded in 2016, NewLab fostered a community of entrepreneurs, corporate and government partners, and investors, all seeking to apply... View Details
Keywords: Entrepreneurship; Social and Collaborative Networks; Global Range; Partners and Partnerships; Networks; Growth and Development Strategy; Opportunities; Brooklyn
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  • Research Summary

Designing Productive Zones of Privacy

By: Ethan S. Bernstein

A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details

Keywords: Transparency; Privacy; Field Experiments; Design; Organizational Design; Performance
  • Teaching Interest

Design of Field Research Methods (DFRM)

Field research involves collecting original data (qualitative and/or quantitative) in field sites. This course combines informal lecture and discussion with practical exercises to build specific skills for conducting field research in organizations. Readings include... View Details

  • 01 Dec 2022
  • News

My First Job

Alcohol-related mistakes are tricky, with consequences that can be serious from both a health and a career perspective, but that experience showed me how important relationships are in a career. My colleagues had come to my help when I... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

CSV in Practice - Institute For Strategy And Competitiveness

but for Cisco customers, increasing industry growth. The program has also strengthened Cisco’s relationships with suppliers, customers and government. Integrating Strategy Across Levels - Novartis in Rural India Reconceiving Products &... View Details
  • 01 Oct 2021
  • News

Furthering the Legacy of Whitney Bowman (MBA 2006)

current-use fellowship in 2016 in honor of his 10th Reunion. HBS was a good fit for the couple, who delivered their fourth child just before graduation. “We had such good relationships with his sectionmates and other people he met,” says... View Details