Publications

April 2018
Case

Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd.

By: Sandra J. Sucher and Shalene Gupta

Recruit Holdings, an advertising media, staffing, and business support conglomerate was founded in 1960 by Hiromasa Ezoe. Recruit was built on the principle that the company should add value to society. To do this, it hired young and talented employees and created a... View Details

Keywords: Business Conglomerates; Mission and Purpose; Organizational Culture; Crime and Corruption; Transition; Globalization; Japan

22 Mar 2011
First Look

First Look: March 22

and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and Integration." Organizational... View Details

Keywords: Sean Silverthorne

23 Jul 2001
Research & Ideas

How Relationships are Building Biotech

personal work satisfaction, the decision to change careers, professional advancement, and the like. All are valid areas for study because they help employers figure out how to best select, train, and retain valuable employees. Other... View Details

Keywords: by Martha Lagace & Mallory Stark

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

without funding the enforcement of existing laws is pointless.” Greg chose to explore the affect of networks on organization design and function. He challenged us with a comment that networks are a threat to hierarchies and by extension “managers whose only goal in... View Details

Keywords: by James Heskett

April 2025
Supplement

Lisa Su and AMD (B)

By: Joshua D. Margolis, Matthew Preble and Dave Habeeb

This multimedia case study focuses on CEO Lisa Su’s turnaround and subsequent transformation of the technology company Advanced Micro Devices, Inc. (AMD). When Su accepted the top position in 2014, AMD was on the verge of collapse. Su focused on the company’s culture,... View Details

Keywords: Turnaround; Leading Change; Transformation; AI and Machine Learning; Innovation Leadership; Innovation Strategy; Organizational Culture; Business and Stakeholder Relations; Business Strategy; Semiconductor Industry; Computer Industry; United States; California; Texas

February 1996 (Revised November 1996)
Case

Wainwright Industries (A): Beyond the Baldrige

By: Rosabeth M. Kanter and Norman Klein

Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details

Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri

03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum... View Details

Keywords: by James Heskett

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

organizational values and business ethics, Paine has long focused on American companies engaged primarily in domestic U.S. business. But faced with an increasing number of questions from international students about whether U.S. corporate... View Details

Keywords: Judith A. Ross

25 Feb 2020
News

Ink: Your Best Self

portfolio familiar to any executive. Courtesy Amy Jen Su Courtesy Amy Jen Su What trends in the business world are creating new pressures on leaders? Organizational life in general has gotten more complicated. Work has become increasingly... View Details

Keywords: April White

01 Mar 2005
News

Health-Care Initiative to Leverage Ongoing Efforts

Dean Kim B. Clark has announced the formation of a faculty initiative in health care, with HBS professor of management practice Richard G. Hamermesh serving as chair. Technology strategy, the design of care delivery, consumer-driven health care, team learning and View Details

Keywords: Educational Support Services; Educational Services; Health, Social Assistance

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

with its star’s interests and goals? What if an organizational change prevents stars from undertaking the type of assignments they most enjoy? What if the nature of the firm’s culture and leadership is... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

organization's career imprint. That being said, just as all organizations have corporate cultures, all organizations cultivate career imprints. The question is simply, what makes some organizational career imprints stronger than others?... View Details

Keywords: by Mallory Stark

01 Sep 2012
News

Curb Your Smartphone Habit

MIT, she grew deeply interested in “spending long periods of time living with and living like” the people she studied, “trying to understand the world from their perspectives.” In her new book, Sleeping with Your Smartphone: How to Break the 24/7 Habit and View Details

Keywords: Deborah Blagg; smartphones; Colleges, Universities, and Professional Schools; Educational Services; Telecommunications; Information

June 2018 (Revised August 2019)
Case

Qualcomm Inc., 2019

By: David B. Yoffie and Andrew S. Choi

This case is set in mid-2019, when Qualcomm was struggling with unwanted take-over battles, fights with Apple and the Chinese government, and internal dissension on the board of directors. Ten years earlier Qualcomm was hailed as a monopoly on CDMA technologies and... View Details

Keywords: Technology Cycles; Strategy; Competitive Advantage; Intellectual Property; Information Technology; Standards; Business Model; Organizational Change and Adaptation; Telecommunications Industry; Semiconductor Industry

February 2024
Teaching Note

Accelerating with Caution: Forecasting and Managing birddogs' Growth (A) and (B)

By: Mark Egan

Teaching Note for HBS Case Nos. 224-023 and 224-024. As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. A nascent direct-to-consumer apparel brand, birddogs had carved its niche in men’s... View Details

Keywords: Inventory Management; Forecasting Demand; Financial Constraints; Apparel; Startups; Corporate Finance; Forecasting and Prediction; Working Capital; Financing and Loans; Organizational Change and Adaptation; Demand and Consumers; Apparel and Accessories Industry; United States