Publications

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

"it's a bigger story," Mikes says over tea recently in her immaculate office. "We believe it's not just risk managers who fight these issues but also human resources managers, accountants, finance... View Details

Keywords: by Kim Girard; Banking

23 Feb 2010
First Look

First Look: Feb. 23

2000) and social comparison (Festinger, 1954) lead to well-known cooperative effects within subordinate-supervisor pairs of the same sex and race, but potentially competitive effects among demographically similar peers. Analyzing longitudinal View Details

Keywords: Martha Lagace

04 Nov 2014
First Look

First Look: November 4

commercial implementations of these practices and then identify their effects on competition. I conclude that Google's tying tactics are suspect under antitrust law. Publisher's link: http://www.benedelman.org/publications/google-tying-2014-10-26.pdf November 2014... View Details

Keywords: Sean Silverthorne

03 Jan 2007
First Look

First Look: January 3, 2007

governance, Jay Lorsch develops his insights into how to audit knowledge assets (avoiding its deterioration), human resources and corporate activities. Publisher's site: http://www.oup.com View Details

Keywords: Sean Silverthorne

24 Apr 2020
Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

reputations, and capabilities of big firms. Many organizations were already employing virtual hiring tools in some form as a way to reach a broader candidate pool in a cost-effective way. According to a Society for Human View Details

Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports

December 2024 (Revised March 2025)
Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane

On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details

Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States

March 1998 (Revised November 2004)
Case

FAG Kugelfischer-A German Restructuring

By: Stuart C. Gilson

A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices, an ill-conceived acquisition of a former East German ball-bearings company, and an industry recession. The company... View Details

Keywords: Accounting; Acquisition; Restructuring; Economic Slowdown and Stagnation; Machinery and Machining; Policy; Resignation and Termination; Management Practices and Processes; Performance Evaluation; Business and Shareholder Relations; Business and Stakeholder Relations; Europe; Germany; United States

11 Aug 2016
Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

is it China, a place into which more resources are going than any other place in the world, and a place with more extraordinary human capital than any other place in the world, and a place (maybe because... View Details

Keywords: Re: William C. Kirby; Education

May 2025
Case

The Micro-Family Office: Aamir Rehman

By: Lauren Cohen and Sophia Pan

With a successful career and strong academic credentials, Aamir Rehman sought to design a life grounded in autonomy. For him, this meant serving on boards, continuing his professorship, and ensuring a secure and comfortable life for his family. While he didn’t possess... View Details

July 2009 (Revised June 2010)
Supplement

Executive Pay and the Credit Crisis of 2008 (B)

By: V.G. Narayanan and Lisa Brem

As the recession lingered on into 2009, the U.S. government sought to limit executive pay and excessive risk. The debate raged over what constituted excessive risk and how best to mitigate it. This case describes the government restrictions on executive pay for TARP... View Details

Keywords: Financial Crisis; Governing Rules, Regulations, and Reforms; Government Legislation; Executive Compensation; Risk Management; Business and Government Relations; Motivation and Incentives; United States

March 2001 (Revised September 2002)
Case

Merck Latin America (A)

By: Michael Beer and James Weber

Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region and to introduce a more global business culture and values. Discusses Merck's ethics and values, its Latin American... View Details

Keywords: Organizational Culture; Ethics; Business Processes; Strategic Planning; Change Management; Values and Beliefs; Globalized Firms and Management; Employee Relationship Management; Business Strategy; Government and Politics; Economy; Pharmaceutical Industry; Latin America

09 May 2017
First Look

New Research and Ideas, May 9

sudden rise of new entrants, especially Germany. The study shows that natural resource endowment is a poor explanatory variable for this geographical skewing. Public policy was a more important factor, although its impact was nuanced. The... View Details

Keywords: Sean Silverthorne

03 Nov 2009
First Look

First Look: Nov. 3

Rosabeth Moss KanterHarvard Business School Case 308-107 IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its View Details

Keywords: Martha Lagace

07 Aug 2007
First Look

First Look: August 7, 2007

implications of these findings for organizational learning, process improvement and human resource management are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-002.pdf Deferred Acceptance... View Details

Keywords: Martha Lagace

12 Aug 2002
Op-Ed

Using Big Business to Fight Poverty

a strategy for the economic development of the country. Kazakhstan is rich in oil and minerals. These resources were being exploited by foreign companies, in partnership with a government that displayed many signs of corruption, and in a... View Details

Keywords: by George C. Lodge

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55043 Machine Learning and Human Capital: Experimental Evidence on Productivity Complementarities By: Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal Abstract—Machine learning... View Details

Keywords: Dina Gerdeman

April 2025
Case

Pouring Oil on Troubled Waters: Vickers Oils and Resolving Family Conflict over Generations

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan

Will Vickers, a seventh-generation (G7) member of the Vickers Family, grappled with a pressing challenge: how to re-integrate family members into the firm to recover lost talent. His father, Peter Vickers, was the lone leader of the Vickers Oils – despite having... View Details