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Show Results For
- All HBS Web
(5,504)
- People (13)
- News (1,364)
- Research (2,936)
- Events (9)
- Multimedia (87)
- Faculty Publications (2,105)
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- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and respect. They wondered how to... View Details
Keywords: Carmen Nobel
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
about needs and generate peer pressure for giving. And different locales do seem to have developed different conceptions of what is appropriate activity in this realm. In Silicon Valley, it is well known that corporate social action is very results-oriented, engendered... View Details
Keywords: by Sean Silverthorne
- 10 Feb 2003
- Research & Ideas
Women at Work
rest," Gruver said. Start prioritizing now. Allow for personal change. You're bound to change over time. "Think about who you are now and base your decisions on that, rather than who you were fresh out of school," advised Fishman Cohen. Do your homework.... View Details
Keywords: by Wendy Guild
- April 2025
- Case
Thrivent: From Insurance Agents to Financial Advisors
By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
usually aware of these activities yet turn a blind eye, says Anteby. Why? Is that because such managers are nice people? Or do supervisors see hidden yet important benefits in a company culture that tacitly encourages—and nourishes—gray... View Details
Keywords: by Martha Lagace
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
task force effort was consistent with IBM's history of promoting equal opportunity, the use of the task force structure to address issues of diversity represented a significant culture shift. IBM was an organization that had discouraged... View Details
Keywords: by David A. Thomas
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
as the use of the symbol of the nation for a specific political, economic, or cultural purpose. It's the idea of the nation as a group of people connected to a project of some sort. Sometimes these projects may well be things that we... View Details
Keywords: by Martha Lagace
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=49531 From Immigrants to Americans: Race and Assimilation during the Great Migration By: Fouka, Vasiliki, Soumyajit Mazumder, and Marco Tabellini Abstract—How does the appearance of a new out-group affect the economic,... View Details
Keywords: Dina Gerdeman
- March 2022
- Teaching Note
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This teaching note provides guidance for instructors teaching “Digital Manufacturing at Amgen,” case no. 621-008. View Details
Keywords: Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information Technology; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
- February 2021
- Case
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details
Keywords: Digital Technologies; Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Information Technology; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
Greenstein, Shane, Kyle R. Myers, and Sarah Mehta. "Digital Manufacturing at Amgen." Harvard Business School Case 621-008, February 2021.
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
interactions: hybrid or flexible spaces; train people differently; allow work-from-home time; set a tone and work culture that tries to deprogram us from our natural instincts to respond the way these organizations did. There are those... View Details
Keywords: Re: Ethan S. Bernstein
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
son of the founder, realizes that major operational and financial changes are required to maintain the restaurant’s long-term viability. This case is intended to provide students with a better understanding of the personal, professional and View Details
Keywords: Sean Silverthorne
- 21 Sep 2016
- Research & Ideas
Shabana Azmi: Leveraging Bollywood Fame into Social Good
and Latin America. Why Azmi? “India has the world’s largest cinema industry, and it exercises an enormous cultural impact within the country,” says Geoffrey Jones, the Isidor Straus Professor of Business History. “Shabana Azmi has long... View Details
- 01 Sep 2009
- First Look
First Look: September 1
Case 810-018 This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation. It also outlines certain processes and View Details
Keywords: Martha Lagace
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
choices. Similarly, systematically different legal and administrative cultures can cause consumers to favor different kinds of product qualities. Businesses that operate in multiple markets, in particular, should take time to understand... View Details
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
leader development in the Army. We saw professional identity as having the same type of conceptual promise at the individual level as organizational culture has at the unit level. Q: The Army has a "Be, Know, and Do" framework... View Details
Keywords: by Martha Lagace
- 25 Mar 2014
- First Look
First Look: March 25
and cultural assets, as well as skills and ideologies across borders. The chapter argues that capitalism proved much better than political leaders in building institutions that coordinated activities across borders, but also points to the... View Details
Keywords: Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
credentializing strategies (Power, 1992); they mobilized and drew on different cultural resources to construct the reliability of their techniques and to discredit and "minoritize" the others. This credibility contest was won by... View Details
Keywords: Sean Silverthorne
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
a long time to build up a culture of integrity for any inspection service,” Quelch says. Plus in China, some suspect that foreign brands are at times unfairly targeted, accused of food safety violations that may be fabricated or... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
ahead for Japan's business leaders and for global companies operating in Japan. Rohit Deshpande, Sebastian S. Kresge Professor of Marketing The culture of Japan tends to be outer directed. Thus, taking care of other people becomes much... View Details
Keywords: Re: Multiple Faculty