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Show Results For
- All HBS Web
(4,172)
- People (2)
- News (702)
- Research (2,819)
- Events (11)
- Multimedia (30)
- Faculty Publications (1,979)
- September 1992 (Revised November 1996)
- Case
Royal Automobile Club Rescue Services Division: Transformation Through Technology
By: W. Earl Sasser and Roger H. Hallowell
The Royal Automobile Club uses a new computer and telephone system to improve its service standards and profitability. After the initial impact of changes from technology, the organization faces a need to choose between future technological development or... View Details
Keywords: Technological Innovation; Decision Choices and Conditions; Organizational Change and Adaptation; Information Technology; Corporate Strategy; Service Industry; Auto Industry; United Kingdom
Sasser, W. Earl, and Roger H. Hallowell. "Royal Automobile Club Rescue Services Division: Transformation Through Technology." Harvard Business School Case 693-029, September 1992. (Revised November 1996.)
- 06 Sep 2024
- Blog Post
Harvard Business School Announces 2024 Goldsmith Fellows
that is deeply aligned with my core values, particularly those emphasizing leadership and innovation in social enterprise.” Matthias Argenyi. Matthias began his career at Garde Capital, where he designed and built an ESG View Details
- 01 Dec 2002
- News
Clusters and Competition
Michael E. Porter: learning more about the processes that produce competitive success. Michael E. Porter, acclaimed expert on competitive strategy and leader of the HBS-based Institute for Strategy and... View Details
- 01 Jun 2007
- News
Alumni Books
professionals to eliminate IT waste and reduce capital expenses. The additional material covers IT governance and strategy, outsourcing, offshoring, data-center management, IT problem management, disaster recovery, systems security, and open-source software. The View Details
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
- 09 Dec 2016
- News
How Wayfair Built a Furniture Brand from Scratch
- 1999
- Chapter
Biotechnology, Competitiveness and the Regulatory State
By: Arthur A. Daemmrich
- 06 Aug 2019
- Working Paper Summaries
Field-Level Paradox and the Co-Evolution of an Entrepreneurial Vision
- Career Coach
Nicola Pugliese
optimally communicating a career narrative and personal brand, through written collateral (resumes, LinkedIn profiles, cover letters), interviewing and networking. Work Experience: Gillette/P&G Ð Global Consumer Product Marketing, Oxford Strategic Marketing Ð CPG... View Details
- June 2011
- Teaching Note
Zespri (TN)
By: Jose B. Alvarez and Mary Shelman
Teaching Note for 511001. View Details
- July 2022
- Teaching Note
Netflix: A Creative Approach to Culture and Agility
By: Ranjay Gulati, Matt Higgins and Allison Ciechanover
Teaching Note for HBS Case Nos. 420-055 and 423-026. View Details
Keywords: Netflix; Corporate Culture; Streaming; Media; Technology; Corporate Entrepreneurship; Innovation Leadership; Innovation Strategy; Leadership Style; Organizational Culture; Organizational Change and Adaptation; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Technology Industry; California
- July 2022
- Supplement
Netflix: A Creative Approach to Culture and Agility (B)
By: Ranjay Gulati and Matt Higgins
This (B) case, set in summer 2022, was designed as a companion to "Netflix: A Creative Approach to Culture and Agility," a case set in 2018. The purpose of this brief document is to unlock a discussion around how the Netflix culture can be used to weather new... View Details
Keywords: Netflix; Corporate Culture; Streaming; Media; Technology; Corporate Entrepreneurship; Innovation Leadership; Innovation Strategy; Leadership Style; Organizational Culture; Organizational Change and Adaptation; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Technology Industry; California
Gulati, Ranjay, and Matt Higgins. "Netflix: A Creative Approach to Culture and Agility (B)." Harvard Business School Supplement 423-026, July 2022.
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
O'Mahony discusses research into the concept of "stretchwork" and the increasing complexity of career management. The Accidental Innovator Many important innovations are the byproduct of... View Details
Keywords: by Sean Silverthorne
- 01 Apr 1999
- News
Short Takes
diverse and unique ways as an effective strategy for achieving industry dominance. "In the IT industry, we can observe a fundamental change in management principles from constrained innovation to... View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
headquarters in New York, one of the executives charged with growing the league's reach and revenues is Peter O'Reilly (MBA 2002), vice president, fan strategy & marketing. "My focus is on strengthening our year-round calendar for our... View Details
- 1997
- Chapter
Toward a New Conception of the Environment-Competitiveness Relationship
By: Michael E. Porter and Claas van der Linde
- 01 Oct 2015
- News
The Rise of the Angel Investor
- 24 Aug 2021
- News
Why Did Pet Concierge Startup Baroo Fail?
- February 2011 (Revised November 2012)
- Case
Aquion Energy
By: Thomas R. Eisenmann and David Kiron
Leaders at Aquion Energy, a Pittsburgh-based battery start-up, are deciding on a market entry strategy. Should they pursue the large but unproven grid utility market or a smaller, but higher margin market? View Details
Keywords: Business Startups; Production; Business Strategy; Growth and Development Strategy; Innovation Strategy; Disruptive Innovation; Market Entry and Exit; Performance Capacity; Energy Industry
Eisenmann, Thomas R., and David Kiron. "Aquion Energy." Harvard Business School Case 811-047, February 2011. (Revised November 2012.)
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
technology on the newspaper business with HBS Working Knowledge editor Sean Silverthorne in this e-mail interview. An article based on Gilbert's doctoral research in this area received the Robert Litschert Best Doctoral Student Paper Award in the Academy of... View Details