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  • Profile

Marc Wilson

even if your idea is a good one, it won’t get broad acceptance unless it makes money." Marc cites the outdoor retail company, Patagonia, as an example: "In order for others to follow their environmental standards, they have to... View Details
Keywords: Nonprofit/Government/Education
  • Web

Riding the WAVE | Social Enterprise | Harvard Business School

percent have been placed in or found jobs in the retail and hospitality sectors, earning at least twice the minimum wage on average. By 2019, its target goal is to train 25,000 unemployed youth annually. “We want to write the playbook for... View Details
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

acquisitions of companies that were important providers of transaction software in the retail and hospitality industries. Now, in late November 2013, Nuti and his team were considering a third potential major acquisition: Digital Insight,... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often... View Details
Keywords: by John Quelch; Advertising
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

Summing Up Is "Collateral Damage" from Economic Bubbles Inevitable, Necessary, and Useful? According to the old saw, markets are made by differences of opinion. If that's the case, there is a real market around the question of whether we are approaching... View Details
Keywords: by James Heskett; Retail; Retail
  • Research Summary

Overview

Michael is interested in research at the intersection of technology and supply chain in corporations, especially retailers. His recent projects have focused on Human-AI collaboration at retailers. View Details
Keywords: Supply Chain Management; Supply Chain; Operations; AI and Machine Learning; Retail Industry
  • March 1975 (Revised October 1985)
  • Teaching Note

Federated Department Stores, Teaching Note

By: Joseph L. Bower and Richard G. Hamermesh
Keywords: Retail Industry
Related
  • 2001
  • Case

Hudson's Bay Co.

By: R. Lal
Keywords: Retail Industry; Canada
Related
  • December 1991 (Revised February 1992)
  • Case

Federated Department Stores, Inc.: Managing in a Hurricane

Describes Federated Department Stores following an important infusion of capital and before its subsequent Chapter 11 filing. The questions include how the company can be managed in a period of financial distress, whether it is possible or desirable to avoid Chapter... View Details
Keywords: Crisis Management; Insolvency and Bankruptcy; Retail Industry
Related
  • January 1992
  • Teaching Note

Carrefour S.A. TN

By: William E. Fruhan Jr.
Teaching Note for (9-273-099). View Details
Keywords: Retail Industry
Related
  • December 2021 (Revised September 2022)
  • Case

Moleskine: Daniela Riccardi Turns the Page

By: Ryan Raffaelli and Sarah Gulick
Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
Keywords: Rebranding; Brands and Branding; Organizational Change and Adaptation; Operations; Planning; Retail Industry; Italy
Related
  • July 2020
  • Case

Karen Bruck: Growing Managers at MercadoLibre

By: Joshua D. Margolis, Fernanda Miguel and Mariana Cal
Karen Bruck, Corporate Sales Director at MercadoLibre, Latin America's largest e-commerce platform, needs to make a decision about one of her managers, who, while analytically savvy, has an approach that does not fit in with the company's culture. View Details
Keywords: Performance Evaluation; Employee Relationship Management; Decision Making; Interpersonal Communication; Organizational Culture; Retail Industry; Latin America; Argentina
Related
  • December 2019
  • Case

Walmart Ecommerce (A): Picking up the Pace

By: Ramon Casadesus-Masanell and Karen Elterman
This case is an abridged version (part 1 of 2) of "Walmart's Omnichannel Strategy: Revolution or Miscalculation?" HBS Case No. 720-370. The (A) case discusses Walmart's early forays into online retail, as well as improvements made under Doug McMillon beginning in 2014.... View Details
Keywords: Acquisition; Strategy; Internet and the Web; Distribution; Distribution Channels; Competitive Strategy; Retail Industry; Bentonville; Arkansas; United States
Related
  • March 2018
  • Supplement

The Rise and Rise (?) of Walmart (B): Kmart Declares Bankruptcy

By: Ramon Casadesus-Masanell and Karen Elterman
This case follows up on the competition between Kmart and Walmart as discussed in the A case. It summarizes the companies' positions in the early 2000s, and discusses events between 1990 and Kmart's declaration of bankruptcy in 2002. Walmart grew significantly,... View Details
Keywords: Bankruptcy; Walmart; Kmart; Controversy; Strategy; Insolvency and Bankruptcy; Competition; Public Opinion; Retail Industry; United States
Related
  • March 2017
  • Supplement

OXXO's Turf War Against Extra (B)

By: Tatiana Sandino, Gerardo Pérez Cavazos and Annelena Lobb
Supplements the (A) case. View Details
Keywords: Organizational Culture; Organizational Design; Competitive Strategy; Growth and Development Strategy; Retail Industry; Mexico
Related
  • March 2017 (Revised April 2017)
  • Case

OXXO's Turf War Against Extra (A)

By: Tatiana Sandino, Gerardo Pérez Cavazos and Annelena Lobb
In 2006, Mexican convenience store chain OXXO faced a threat from a formidable competitor, the rival convenience chain Extra. OXXO had embarked on an initiative to fortify its corporate culture and operating system, but the threat of Extra raised the question of... View Details
Keywords: Organizational Culture; Organizational Design; Competitive Strategy; Growth and Development Strategy; Retail Industry; Mexico
Related
  • June 2011
  • Teaching Note

Wal-Mart Update, 2011 (TN)

By: David B. Yoffie
Teaching Note for 711-546. View Details
Keywords: Retail Industry
Related
  • December 2010 (Revised March 2012)
  • Teaching Note

Alibaba Group

By: Julie M. Wulf
Teaching Note for 710436. View Details
Keywords: Business Startups; Business Subsidiaries; Competition; Motivation and Incentives; Internet and the Web; Growth and Development; Corporate Strategy; Organizational Structure; Retail Industry; China
Related
  • September 2010 (Revised April 2012)
  • Case

Better World Books

By: Michael I. Norton, Fiona Wilson, Jill Avery and Thomas J. Steenburgh
Better World Books, a young start-up, provides a socially conscious alternative to Amazon, collecting and selling used books to keep them out of the waste stream, while donating a portion of their profits to support global literacy efforts. The case presents an... View Details
Keywords: Business Model; For-Profit Firms; Marketing Strategy; Social Marketing; Corporate Social Responsibility and Impact; Public Opinion; Social Issues; Online Technology; Retail Industry
Related
  • April 2010
  • Case

METRO Cash & Carry in China, 2010

By: Tarun Khanna and David Lane
International wholesaler METRO Cash & Carry in 2010 had little choice but to expand swiftly in Asia to facilitate growth beyond its increasingly mature markets in Western Europe. China was of particular note to MCC, but the company had broken even there only in 2008... View Details
Keywords: Expansion; Business Growth and Maturation; Business Strategy; Strategic Planning; Growth and Development Strategy; Organizational Change and Adaptation; Retail Industry; China
Related