Culture - Publications - Faculty & Research

April 2023 (Revised April 2024)
Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg

Teaching Note for HBS Case No. 522-096. View Details

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March 1999
Case

MotivAction plc (A)

By: William J. Bruns Jr.

The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details

Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture

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July 2012
Case

Johannes Linden: Managing the Global Executive Committee

By: Linda A. Hill and Mark Rennella

Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the... View Details

Keywords: Leadership Style; Groups and Teams; Organizational Culture; Management Style; Motivation and Incentives; Power and Influence; Multinational Firms and Management; Manufacturing Industry; Consumer Products Industry; Switzerland

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June 2010
Teaching Note

Sheikh Mohammed and the Making of "Dubai, Inc." (TN)

By: Anthony Mayo and Johnathan Cromwell

Teaching Note for 410063. View Details

Keywords: Balance and Stability; Growth and Development; Identity; Government and Politics; Infrastructure; Financial Crisis; Labor; Economic Systems; Culture; Managerial Roles; Local Range; Dubai

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February 2025 (Revised April 2025)
Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort

In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details

Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States

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November 2008 (Revised January 2010)
Case

Stone Finch, Inc.: Young Division, Old Division

By: Richard G. Hamermesh and Elizabeth Collins

CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like piping and tanks for water and wastewater processing plants, and a much newer division that develops biochemical... View Details

Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Business Subsidiaries; Innovation Strategy; Resource Allocation; Organizational Structure; Organizational Culture; Retention; Operations; Recruitment; Integration; Business Growth and Maturation; Mergers and Acquisitions; Growth and Development Strategy; Manufacturing Industry

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March 2024
Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo

In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details

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18 Mar 2014
First Look

First Look: March 18

results suggest that language use by corporations is a key cultural variable that is a strong predictor of CSR and sustainability. Download working paper: http://ssrn.com/abstract=2403878 Financing Risk and Innovation By: Nanda, Ramana,... View Details

Keywords: Sean Silverthorne

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

tasks in a different domain: international management. His current research project examines the challenges that foreigners face in adopting practices central to effective management in their new national culture that seem inauthentic in... View Details

Keywords: by Martha Lagace

05 Apr 2004
What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

distinctly different cultures than their own, (3) created a third strategic vision based on a combination of those of the two merging organizations, (4) quickly identified, motivated, and retained key managers in the acquired company, (5)... View Details

Keywords: by James Heskett

08 Jun 2009
Research & Ideas

The Return of the Salesman

Traveling Salesman in American Culture (1995) and my book, Birth of a Salesman (2004). In the past few years, scholars have done a lot of work on 20th-century salespeople in Europe, comparing these experiences with those in the United... View Details

Keywords: by Sean Silverthorne; Retail

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

lead to an HBS case study, written with professor Karim R. Lakhani, on how Wikipedia governs itself and faces controversial challenges. The elbows are sharp on Wikipedia. It's not cuddly.—Andy McAfee The case offers students a chance to understand issues such as how... View Details

Keywords: by Sean Silverthorne; Publishing

17 Jun 2014
First Look

First Look: June 17

http://hbr.org/product/ge-and-the-industrial-internet/an/614032-PDF-ENG Harvard Business School Case 514-020 Goldman Sachs: Anchoring Standards After the Financial Crisis Goldman Sachs, a longtime venerable financial institution headquartered in New York City, had a... View Details

Keywords: Sean Silverthorne

14 Dec 2010
First Look

First Look: Dec. 14

strategic and cultural changes at the company that may have led to the recalls. It allows for an exploration of the reality of the iconic J&J "Credo"—its long standing set of corporate values. Purchase this... View Details

Keywords: Sean Silverthorne

27 May 2009
First Look

First Look: May 27, 2009

work). The case examines the beginnings of the band among four school friends and follows the development of the enterprise as a business and as a powerful social and cultural force in its own right. It also investigates the individual... View Details

Keywords: Martha Lagace

14 Nov 2006
First Look

First Look: November 14, 2006

says, to avoid a clash of cultures and agendas—which Arrow Electronics experienced in its attempts to create an online venture. Finally, companies commonly undervalue and underinvest in the human side of innovation—for instance, promoting... View Details

Keywords: Sean Silverthorne

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

cultures, all organizations cultivate career imprints. The strength of career imprinting depends upon both the people a firm hires as well as an organization's environment (factors having to do with people and place). Regarding place, for example, organizations with a... View Details

Keywords: by Mallory Stark

July 2020 (Revised November 2020)
Case

Gera Developments: Leadership at a Crossroads

By: Christina R. Wing and John Masko

For decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for urban Indian families. Over the 2010s,... View Details

Keywords: Buildings and Facilities; Business Growth and Maturation; Construction; Geographic Location; Global Strategy; Globalized Firms and Management; Housing; Leadership Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Family Ownership; Family and Family Relationships; Urban Development; Customization and Personalization; Real Estate Industry; Maharashtra; India; United States

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07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

Elkins and her students spent considerable time, before and during their immersion in Cape Town, unpacking cultural and contextual knowledge specific to South Africa, including its apartheid legacies. “Making students aware of this... View Details

Keywords: by Carmen Nobel

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

tackles the implementation and scaling process of fleet management over the years. Finally, the case explores current challenges facing the BMI. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/717465-PDF-ENG Harvard Business School Case 414-046 Chobani:... View Details

Keywords: Sean Silverthorne

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Netflix's Culture: Binge or Cringe?

MotivAction plc (A)

Johannes Linden: Managing the Global Executive Committee

Sheikh Mohammed and the Making of "Dubai, Inc." (TN)

Institutional Neutrality, Restraint or Convenience?

Stone Finch, Inc.: Young Division, Old Division

Nomad: A License to Bank

First Look: March 18

Conducting Layoffs: ’Necessary Evils’ at Work

Should We Brace Ourselves for Another Era of M&A Value Destruction?

The Return of the Salesman

HBS Cases: How Wikipedia Works (or Doesn’t)

First Look: June 17

First Look: Dec. 14

First Look: May 27, 2009

First Look: November 14, 2006

How “Career Imprinting” Shapes Leaders

Gera Developments: Leadership at a Crossroads

How an African History Scholar Became a Modern Righter of Wrongs

First Look at New Research and Ideas, December 5, 2017

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