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  • All HBS Web  (4,523)
    • People  (5)
    • News  (892)
    • Research  (2,756)
    • Events  (26)
    • Multimedia  (24)
  • Faculty Publications  (1,323)
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  • Web

HBS - Financials | Supplemental Financial Information

for HBP’s three market groups—Corporate Learning, Education, and Harvard Business Review Group. As a result, total Publishing revenue increased 3 percent from the prior year to $310 million. Publishing’s growing worldwide influence was... View Details
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

praiseworthy. Most individuals who go against their organizations or express their concerns publicly are severely punished. If they're not fired outright, they're usually marginalized and made to feel irrelevant. Our research shows that... View Details
Keywords: by Leslie A. Perlow
  • January – February 2011
  • Article

'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers

By: Elie Ofek, Zsolt Katona and Miklos Sarvary
The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details
Keywords: Price; Profit; Marketing Channels; Consumer Behavior; Online Technology; Retail Industry
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Ofek, Elie, Zsolt Katona, and Miklos Sarvary. "'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers." Marketing Science 30, no. 1 (January–February 2011).
  • August 2022
  • Article

The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices

By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details
Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication
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Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
  • 15 Sep 2015
  • First Look

September 15, 2015

2015 Research Handbook on Shareholder Power Thirty Years of Evolution in the Roles of Institutional Investors in Corporate Governance By: Coates, John C. Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2011
  • Working Paper Summaries

How Do Incumbents Fare in the Face of Increased Service Competition?

Keywords: by Ryan W. Buell, Dennis Campbell & Frances X. Frei; Banking
  • 25 Feb 2020
  • News

Task Force

money. But they also learned Mexicans loved their smartphones and wanted to earn more money, despite the hassle of two-hour job commutes. Given their backgrounds in retail, Campbell and Monroy focused on seven different industry use cases, including View Details
Keywords: Julia Hanna; gig economy; Retail Trade
  • 30 May 2023
  • News

Finding PRIDE

October of my first year was the first gay anything I did, and I wasn’t even sure I was gay. After a number of unfortunate incidents in class occurred, I remember sitting in this apartment and saying, “This is terrible, but we’re learning so much great stuff in View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 17 Sep 2013
  • First Look

First Look: September 17

churn, and then offering retention incentives to a subset of customers at the top of the churn ranking. The implicit assumption is that this process would maximize firm's profits by targeting customers who are most likely to churn. However, current View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

of development projects, but empirical research shows that some projects deviate from strict mirroring, seemingly without harmful effects. In this paper, we formally define the mirroring hypothesis, describe its theoretical underpinnings,... View Details
Keywords: Martha Lagace
  • 29 May 2012
  • First Look

First Look: May 29

Publication:Stanford Social Innovation Review (summer 2012) Abstract An abstract is unavailable at this time. Read the paper: http://www.ssireview.org/articles/entry/in_search_of_the_hybrid_ideal Coordinating Marketing and Sales in B2B... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

perturbation enables efficient exploration in the midst of intense exploitation. Download the paper: http://www.hbs.edu/research/pdf/09-011.pdf Understanding Inflation-Indexed Bond Markets Authors:John Y. Campbell, Robert J. Shiller, and... View Details
Keywords: Martha Lagace
  • 24 May 2017
  • News

Ilene H. Lang, MBA 1973

an executive who understood technology, knew how to market it, and had the leadership skills to take on difficult challenges, she also focused on paving the way for more women. “I see it as a virtuous circle,” she says. “People help you,... View Details
Keywords: Susan Young
  • 27 Nov 2000
  • Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

U.S. market in the late 1960s, Firestone, along with most of the major American tire manufacturers, suffered costly setbacks and lost significant market share. By 1988, Firestone had been acquired by... View Details
Keywords: by Donald N. Sull; Manufacturing; Transportation
  • 27 Nov 2013
  • Working Paper Summaries

Skilled Immigration and the Employment Structures of US Firms

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln
  • 20 Apr 2010
  • First Look

First Look: April 20

built brands that shaped perceptions of beauty and the business organizations needed to market them. They democratized access to beauty products, once the privilege of elites, but they also defined the gender and ethnic borders of beauty,... View Details
Keywords: Martha Lagace
  • Web

Buy Now, Pay Later: Credit in Pre-Industrial Society

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Imagining Pre-Industrial Credit Credit and... View Details
  • 05 Jan 2010
  • First Look

First Look: January 5

Involvement in Process Improvement Author:Anita L. Tucker Abstract Managers play a critical role in process improvement. However, research has found that many improvement efforts fail due to insufficient management involvement. Less is... View Details
Keywords: Martha Lagace
  • December 2017 (Revised January 2018)
  • Case

Alltech

By: David E. Bell and Natalie Kindred
Alltech was a Lexington, Kentucky–based producer of supplements for animal feed, with revenues of over $2 billion (projected to reach $3 billion in 2018), sales in 120 countries, 5,000 employees, and 100 manufacturing plants worldwide. For nearly four decades, Alltech... View Details
Keywords: Alltech; United States; Agribusiness; Agriculture; Animal; Animal Agriculture; Animal Feed; Livestock; Family Business; Vertical Integration; Strategy; Growth; Feed Additives; Feed Supplements; Kentucky; Growth Strategy; Family Businesses; Animal-Based Agribusiness; Acquisition; Business Growth and Maturation; Business Model; Change Management; Trends; Governance; Entrepreneurship; Growth and Development; Intellectual Property; Leadership; Management; Markets; Organizational Culture; Private Ownership; Science; Quality; Risk and Uncertainty; Research; Sales; Agriculture and Agribusiness Industry; Pharmaceutical Industry; United States; Kentucky; Brazil; China
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Bell, David E., and Natalie Kindred. "Alltech." Harvard Business School Case 518-001, December 2017. (Revised January 2018.)
  • 24 Apr 2012
  • First Look

First Look: April 24

supplement:http://cb.hbsp.harvard.edu/cb/product/412066-PDF-ENG Customer Discovery and Validation for Entrepreneurs Frank V. Cespedes, Thomas R. Eisenmann, and Steven G. BlankHarvard Business School Note 812-097 Provides practical guidelines for conducting View Details
Keywords: Carmen Nobel
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