Publications

Educators

March 1999
Case

MotivAction plc (A)

By: William J. Bruns Jr.

The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details

Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture

June 2009 (Revised October 2011)
Case

Mina O'Reilly at Logan Airport's TSA

By: Michel Anteby and Erin McFee

Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details

Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston

Educators

February 2008 (Revised January 2009)
Background Note

Offshoring Day in BGIE and Strategy

By: Jan W. Rivkin and Troy Smith

Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers. View Details

Keywords: Policy; Employees; Job Cuts and Outsourcing; Labor; Management; Strategy

06 Oct 2003
What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

Summing Up In the judgment of respondents to the October column, repeating the development of disruptive technologies is an admirable but elusive target. Respondents commonly asked whether it is a process disrupted by too many factors—some of them a product of View Details

Keywords: by James Heskett

19 Jul 2021
Blog Post

Building a Powerful Network of Talent at American Tower

Linder explained. “Our CEO and the head of Human Resources said that we need to think about talent in a different way to infuse bright capable people who can come in, roll up their sleeves, and jump into... View Details

Keywords: Technology; Telecommunications

19 Sep 2012
Research & Ideas

Book Excerpt: “The Architecture of Innovation”

level. Yet the corporation's senior management and human resource professionals resisted changing the scheme, pointing out the high quality of junior hires that the firm was... View Details

Keywords: by Josh Lerner; Financial Services

01 Sep 2006
News

Light Years Ahead

management, risk management for global investment, and negotiation and deal structuring. He also served in a variety of leadership roles: as chair of the Finance unit (1986–88); as senior associate dean,... View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Fall 2023
Article

Identify Critical Roles to Improve Performance

By: Boris Groysberg, Eric Lin, Abhijit Naik and Sascha L Schmidt

Putting strategy into play requires knowing your organization’s crucial roles and making sure your best talent occupies them. View Details

Keywords: Talent and Talent Management; Employees; Organizational Structure

Read Now

25 Feb 2020
News

The Influence of Geography on Work and Innovation

Illustration by VectorStock As a doctoral student at HBS, Prithwiraj “Raj” Choudhury identified a little-studied phenomenon in innovation: Managers from emerging markets who migrated to the United States for jobs at multinational... View Details

Keywords: April White

January 2008 (Revised October 2010)
Supplement

Sara Campbell Ltd. (B)

By: Romana Autrey, V.G. Narayanan and Julia Rozovsky

Supplements the Sara Campbell Ltd. (A) case by introducing additional concerns with Holt. In January of 1999, Campbell received a certified letter written by Holt. The letter described Holt's own frustration in working for Campbell. Students are given context to... View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Management; Apparel and Accessories Industry

October 1982
Case

Assessing Managerial Talent at AT&T (A) (Condensed)

By: Michael Beer

Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States

March–April 2014
Article

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas Steenburgh and K. Sudhir

We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details

Keywords: Performance Productivity; Salesforce Management; Compensation and Benefits

October 2002
Article

CEO compensation, diversification, and incentives

Keywords: Management; Compensation and Benefits; Motivation and Incentives

01 Mar 2009
News

Damon Silvers

freshman year at Harvard, where he worked part-time in a student dining hall and took an interest in the workers’ ongoing contract negotiations. When he started wearing a union button to work, “it just changed the relationship I had with everybody,” he recalls. “The... View Details

Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation

January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details

Educators