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  • All HBS Web  (4,945)
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  • All HBS Web  (4,945)
    • People  (11)
    • News  (1,134)
    • Research  (3,060)
    • Events  (34)
    • Multimedia  (39)
  • Faculty Publications  (2,133)
← Page 133 of 4,945 Results →
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

Zhu, an assistant professor in the Technology and Operations Management unit at Harvard Business School, who details the rise and fall of the information giant in a new working... View Details
Keywords: by Michael Blanding; Publishing
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously?... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.

    D. Quinn Mills

    Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics.  He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details

    Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry
    • April 2000 (Revised May 2000)
    • Case

    Capital One Financial Corporation

    By: Bharat N. Anand, Michael G. Rukstad and Christopher Paige
    Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s. Particular issues of interest are the impact of mass customization on industry structure, the ability to transfer... View Details
    Keywords: Competitive Strategy; Customization and Personalization; Industry Structures; Internet and the Web; Innovation Strategy; Knowledge Use and Leverage; Financial Services Industry; United States
    Citation
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    Anand, Bharat N., Michael G. Rukstad, and Christopher Paige. "Capital One Financial Corporation." Harvard Business School Case 700-124, April 2000. (Revised May 2000.)
    • 25 Jun 2020
    • Blog Post

    Harvard Business School Class of 2021 Student Profiles

    Albany (Oregon), Baltimore, and Chicago. “I wanted to know: what are the best practices in manufacturing?” HOME REGION Douala, Cameroon UNDERGRAD EDUCATION Georgia Institute of Technology PREVIOUS EXPERIENCE... View Details
    • 25 Jan 2021
    • Book

    In a Nutshell, Why American Capitalism Succeeded

    How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
    Keywords: by Sean Silverthorne; Manufacturing
    • 02 Oct 2012
    • First Look

    First Look: October 2

    information that impacts the formation of scientific collaborations. Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=42946 Technology, Innovation and Economic Growth in... View Details
    Keywords: Sean Silverthorne
    • 12 Dec 2006
    • First Look

    First Look: December 12, 2006

    Diversity in the Workplace Harvard Business School Case 407-029 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407029 Information Technology and View Details
    Keywords: Martha Lagace
    • January 2002 (Revised March 2004)
    • Case

    Computer Associates International, Inc.

    In late 2000, Computer Associates (CA) changed its business model and the way it recognized revenue, ostensibly to better serve its stakeholders. The new subscription-based license model offered customers greater flexibility. Clients could subscribe to any CA software... View Details
    Keywords: Business Model; Valuation; Corporate Disclosure; Revenue Recognition; Corporate Governance; Technology Industry
    Citation
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    Related
    Hutton, Amy P., and Suma Raju. "Computer Associates International, Inc." Harvard Business School Case 102-061, January 2002. (Revised March 2004.)
    • September 2017
    • Case

    Tencent

    By: John R. Wells and Gabriel Ellsworth
    Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
    Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Asia; China; Canton (province, China)
    Citation
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    Wells, John R., and Gabriel Ellsworth. "Tencent." Harvard Business School Case 718-426, September 2017.
    • Web

    Europe - Global

    investor relations, consumer marketing, to policy-making issues and the impact of new technologies on business. Privacy Statement (English) Privacy Statement (French) Location Europe Research Center Paris,... View Details
    • February 2024
    • Supplement

    Seeds of Innovation: GALY’s Quest to Cultivate the Future of Agriculture in the Lab

    By: George Serafeim
    In 2023, Luciano Bueno, CEO and founder of plant cell culture agriculture company GALY, was considering the best path forward for his company as he planned to pitch Series B investors. GALY, founded in 2019, aimed to produce cotton and other crops from cells grown in... View Details
    Keywords: Business Model; Green Technology; Goods and Commodities; Growth and Development Strategy; Science-Based Business; Entrepreneurship; Plant-Based Agribusiness; Business Startups; Decisions; Technological Innovation; Production; Entrepreneurial Finance; Agriculture and Agribusiness Industry; Technology Industry; Boston; Sao Paulo
    Citation
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    Serafeim, George. "Seeds of Innovation: GALY's Quest to Cultivate the Future of Agriculture in the Lab." Harvard Business School Multimedia/Video Supplement 124-705, February 2024.
    • 19 Apr 2011
    • First Look

    First Look: April 19

    http://www.hbs.edu/research/pdf/09-120.pdf The Contingent Effect of Absorptive Capacity: An Open Innovation Analysis Authors:Andrew A.King and Karim R. Lakhani Abstract View Details
    Keywords: Sean Silverthorne
    • 05 Jun 2007
    • First Look

    First Look: June 5, 2007

    http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807111 OuterLink Corp. (A) Harvard Business School Case 806-059 Zero Stage Capital is addressing a troubled investment in OuterLink Corp., which has a capital deficit of $30 million View Details
    Keywords: Martha Lagace
    • Web

    Leadership - Faculty & Research

    development. Keywords: AI and Machine Learning ; Venture Capital ; Innovation Leadership ; Technological Innovation ; View Details
    • August 2021 (Revised February 2022)
    • Case

    Northvolt: Making the World's Greenest Battery

    By: Jurgen R. Weiss and Emilie Billaud
    In 2021, the demand for lithium-ion batteries increased rapidly, particularly for electric vehicles. Anxious not to be reliant on Asian players, Europe was keen on developing its own home-grown capacity to control the value chain, maintain employment in Europe, and get... View Details
    Keywords: Electric Vehicles; Lithium-ion Batteries; Business Ventures; Energy; Green Technology; Technological Innovation; Growth and Development Strategy; Competitive Advantage; Transportation; Supply Chain; Globalized Markets and Industries; Goals and Objectives; Factories, Labs, and Plants; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; Europe; Sweden; Germany; Poland
    Citation
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    Weiss, Jurgen R., and Emilie Billaud. "Northvolt: Making the World's Greenest Battery." Harvard Business School Case 722-004, August 2021. (Revised February 2022.)
    • 17 Aug 2009
    • Research & Ideas

    Quantifying the Economic Impact of the Internet

    Older Internet users may remember the battles over the commercialization of the Web in the early 1990s, when the first Mosaic browser was introduced. Back then, pioneering adopters passionately condemned the first Web advertisers and... View Details
    Keywords: by John Quelch; Advertising; Publishing
    • 07 Mar 2023
    • Blog Post

    Deconstructing LEGO’s Decarbonization

    In January 2023, Professors Willy Shih and Mike Toffel led more than 40 HBS MBA students on site visits to witness the energy transition and innovative sustainable production... View Details
    • Web

    Arthur Rock Center for Entrepreneurship | About

    the best known entrepreneurial ventures of the 20th century, including Apple, Intel, Teledyne, and Scientific Data Systems. Expressing the School’s gratitude at the dedication ceremony, Dean Kim B. Clark... View Details
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