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  • 24 Jun 2013
  • Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons
  • 11 Oct 2011
  • Working Paper Summaries

US Healthcare Reform and the Pharmaceutical Industry

Keywords: by Arthur Daemmrich; Pharmaceutical; Health
  • 24 Jun 2009
  • Working Paper Summaries

Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

Keywords: by Lynda M. Applegate & J. Bruce Harreld
  • Research Summary

Simultaneous Distinction, Democratization and Omnivorism Effects: A Longitudinal Analysis of Dynamic Symbolic Boundaries in Counterfeit Consumption Networks

Sociologists have long examined the interactive relationship between social structure, taste and power.  This literature has overwhelmingly fallen into three, ostensibly competing, theoretical “camps”: Distinction, where high-status consumers use... View Details
  • September 2024
  • Case

Eat App: Building and Monetizing an End-to-End Dining Experience Solution

By: Elie Ofek and Ahmed Dahawy
Founded in 2015 in Bahrain, Eat App was an up-and-coming player in the global restaurant management software business. In early 2024, having shifted to a product-led growth strategy, the company’s co-founders faced a host of decisions that could greatly impact their... View Details
Keywords: Price; Growth and Development Strategy; Product Marketing; Negotiation Deal; Internet and the Web; Value Creation; Profit; Revenue; Applications and Software; Product; Food and Beverage Industry; Technology Industry; Bahrain; United Arab Emirates; Abu Dhabi; Dubai
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  • August 2017
  • Article

Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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  • 2008
  • Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy
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  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
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  • 28 Apr 2015
  • Blog Post

3 Reasons Engineers Thrive at Business School

data analysis, to have a logical and structured thought process, and to analyze the feasibility of some of your classmates’ ideas and comments. Miranda: While at HBS, I have consistently used my engineering training.  Many skills and... View Details
  • Web

Why HBS? - Doctoral

Klarnet and Leemore Dafny 01 FEB 2025 | JAMA Health Forum PhD Programs Structure Our Doctoral Programs are designed to facilitate research above all other activities. While students are required to fulfill a teaching requirement, they are... View Details
  • 01 Sep 2007
  • News

Alfred D. Chandler Jr. Remembered

examined four U.S. industrial giants from the 1900s to the 1940s, focusing on the executives who devised the decentralized, multidivisional structure of the large corporation. In Scale and Scope: The Dynamics of Industrial Capitalism, he... View Details
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

could convince some companies to rethink the equity of their own compensation plans and the level of salary transparency they wish to maintain. For example, it may be more effective to structure pay raises based on promotion rather than... View Details
Keywords: by Rachel Layne
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • Web

Strategy & IT - Institute For Strategy And Competitiveness

structure through a five forces analysis. And, we present ten new strategic choices that companies will face in a smart, connected world. Read MORE AT HARVARD BUSINESS REVIEW StrateGy AND the Internet by Michael E. Porter Harvard Business... View Details
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

they can’t make an overall risk assessment. Gazette: This week, a panel of banking regulators and treasury officials from the G20 countries said it will put forward “robust” new regulations in October in response to the “intrinsic volatility and View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

to structure a series of studies to figure out first what politically correct and incorrect language is, and then how it affects people’s perspectives of speakers in conversation. The results were shared in the study, Tell It Like It Is:... View Details
Keywords: by Kristen Senz
  • 22 Feb 2022
  • News

Breaking News

business models and journalism, to support news organizations, and raise the capital to effect large-scale structural change in the industry, says Hansen Shapiro. Currently a senior research fellow at the Tow Center for Digital Journalism... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
  • 03 Jun 2020
  • Blog Post

How to Thrive as a Remote Manager and Employee

structure for this process. Virtual Onboarding Best Practices 1:1 video meetings with direct manager and key collaborators Onboarding buddies Virtual office tours – Send pictures or videos from the office, or give a live video tour if the... View Details
  • 14 Sep 2023
  • Blog Post

MBAs Accelerate Their Social Enterprise Ventures

exploring diverse avenues to apply this newfound knowledge to a different venture. My participation in the structured Social Enterprise Accelerator has also offered invaluable entrepreneurial experience, helping me clarify my... View Details
  • 05 Feb 2019
  • News

The First Five Years: Karan Shah (MBA 2016)

brilliant team around him that allows us to function very professionally. My father has always made an intense effort to ensure structured governance of the company and also that there is no nepotism or family conflict intersecting with... View Details