Publications

SSRN

October 2005 (Revised February 2008)
Case

Sales Force Integration at FedEx (A)

By: David B. Godes

Federal Express' (FedEx) recent acquisition of RPS--a ground delivery firm--gave the firm the potential to offer a single source for a client's delivery needs. However, to deliver on this potential, the firm needed to deliver the integrated solution through a single... View Details

Keywords: Horizontal Integration; Salesforce Management; Transportation; Compensation and Benefits; Transportation Industry

December 1982 (Revised December 1984)
Case

Hi-Tech Corp.

By: Fred K. Foulkes and William E. Fruhan Jr.

Hi-Tech examines the financial implications of a reduction in the work force via a voluntary severance program which offers up to two and a half times annual pay if an employee voluntarily terminates employment. View Details

Keywords: Job Cuts and Outsourcing; Financial Management; Retirement; Employees; Compensation and Benefits; Corporate Finance; Technology Industry; Europe

Find at Harvard

2024
White Paper

The British Opportunity Index

By: Matthew Sigelman, Joseph B. Fuller, Mariano Mamertino and Shrinidhi Rao

Keywords: Personal Development and Career; Talent and Talent Management; Employees

Read Now

2020
Working Paper

Recognition Incentives for Internal Crowdsourcing: A Field Experiment at NASA

By: Jana Gallus, Olivia S. Jung and Karim R. Lakhani

What might motivate employees to participate in internal crowdsourcing, a peer-based approach to innovation? Should organizations use incentives that are congruent with their established hierarchical structures, or should they use incentives that are aligned with the... View Details

Keywords: Online Platforms; Employee Engagement; Managerial Recognition; Innovation and Management; Employees; Motivation and Incentives

SSRN

Read Now

10 Jan 2018
Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

do some sophisticated talent arbitrage” In order to gauge the effect on executive pay, the researchers obtained a data set from a large global headhunting company, one of many consulting firms that act as intermediaries between companies... View Details

Keywords: by Michael Blanding; Financial Services

16 Nov 2010
First Look

First Look: November 16, 2010

more likely to invest in skill, but caste affinity to the politician's party base also helps secure important positions. Global Shinjidai no Kachi Souzou (Value Creation during a Global Era) Author:Hirotaka... View Details

Keywords: Sean Silverthorne

01 Dec 2000
News

Core Values Keep Airline Flying High

another — from top managers down to front-line service representatives — may well be the essential value that sets Southwest apart from other major U.S. airlines, according to the authors. Gittell and Hansman conducted a group interview... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

14 Apr 2003
Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

What better way to drive people to work harder and more efficiently, you may ask, than to offer them a special carrot: more money for hitting specific company targets? The idea seems perfect. Managers want their employees to pull out the... View Details

Keywords: by Martha Lagace

02 Sep 2013
Research & Ideas

The Curse of Double-Digit Growth

then Liberia would be unlikely, in our opinion, not to grow at double-digit rates from the moment that the ore is exported in quantity, so long as market conditions for natural resources remain strong," the report concludes. But... View Details

Keywords: by Kim Girard

July 2010 (Revised December 2010)
Case

Post-Crisis Compensation at Credit Suisse (A)

By: Clayton S. Rose and Aldo Sesia

On October 20, 2009, Brady Dougan, the CEO of Credit Suisse Group, announced a new compensation plan for the bank. The announcement had followed quickly on the heels of the G-20 meeting the prior month where, in the wake of the financial crisis, the major governments... View Details

Keywords: Financial Crisis; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Taxation; Compensation and Benefits; Organizational Culture; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom

Keywords: Deborah Blagg; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Dec 2000
News

Q&A: Andrew Kendall

they are maintained. Another benefit is that these activities attract people who might otherwise never visit our properties. There's a nice cycle here: We acquire a property, develop a long-term management plan, and make this View Details

July 2002 (Revised November 2002)
Case

Crucial Conversations

By: Thomas J. DeLong and Vineeta Vijayraghavan

Todd McKenna, a third-year associate at an investment banking firm, confronts his boss. His boss had told him he would be the top paid associate at the firm, and McKenna finds out that this isn't true. He approaches his boss to find out why he was lied to. View Details

Keywords: Interpersonal Communication; Investment Banking; Executive Compensation; Employee Relationship Management; Rank and Position; Banking Industry

15 Nov 2020
News

Podcasts Engage New Audiences with HBS

Sahlman discusses how Khan Academy, a global online education nonprofit, strives to balance founder Sal Khan’s (MBA 2003) vision with the need to focus and scale. Prediction: How AI Will Affect Business, Work, and Life Bill Kerr speaks... View Details

March 2022
Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp

When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details

Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management

Find at Harvard

October 1998
Background Note

Welfare-to-Work Information and Statistics

By: Rosabeth M. Kanter and Ellen Pruyne

Summarizes information on the national issue of hiring people from the welfare roles. Organized by topics relevant to business, this note reviews research findings and statistics and poses questions to assist business decision-makers in assessing a company's current or... View Details

Keywords: Decision Choices and Conditions; Recruitment; Risk Management; Planning; Programs; Research; Welfare