Turn Around Management - Publications - Faculty & Research

20 Sep 2019
Research & Ideas

Solving the Riddle of How Companies Grow Over Time

different technologies become ascendant. Pisano likens it to a sprint around a track, with companies overall keeping a fast pace, but with a large distance between the laggards and the frontrunners, who are often switching order. “A... View Details

Keywords: by Michael Blanding; Manufacturing

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

Educators

Purchase

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

looks like an "other commitment" might turn out to be value-enhancing for shareholders, particularly since the state of the world will change in unpredictable ways. One Report gives management the... View Details

Keywords: by Martha Lagace

01 Apr 2020
Blog Post

The Product Design Sprint - 5 Things I Learned in Launch Lab 1

Launch Lab 1 – and what I’m carrying with me into my product management career. 1. Start with the customer. Why do you design products? Theoretically, you don’t do it just for the sake of building something. The goal of any product team... View Details

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

“In times of crisis, when tensions are running high and discrimination is spiking in the world around us, you're going to be more susceptible to it if you're a platform that has decided to have a design that enables it,” says Luca, who... View Details

Keywords: by Pamela Reynolds; Technology; Travel

11 Mar 2021
News

Leading with Heart

Well, I have known you for many, many years. We met in college, actually in New Delhi. And then of course we lost touch for many, many years until you showed up in my class, in the Advanced Management Program at Harvard Business School,... View Details

25 Aug 2022
News

Up on the Corner

also theirs. To Rawi Abdelal, an HBS professor of international management who serves as faculty co-chair of the Bloomberg Harvard City Leadership Initiative, Dlodlo’s community-focused approach to redevelopment represents a necessary... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

01 Oct 1998
News

Dinh Thi Hoa: Up from the Ashes of War

Today, 25 years later, Hoa is still living in Hanoi and doing her part to help her impoverished country establish a modern, productive economy. As managing director of Galaxy Company, a successful consulting firm, her advice on doing... View Details

Keywords: Dun Gifford, Jr. (MBA 1992)

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

keep up with the demand to treat patients every day. And that’s why Partners in Health turned to the straightforward time-driven activity-based costing system to measure the cost of treating a patient, with the help of a grant from the... View Details

Keywords: by Carmen Nobel; Health

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

despite cost-effective FinTech alternatives, many European migrant communities continued to rely on expensive money transfer operators for monthly remittances averaging around 200 per migrant. This puzzling trend emerged due to two key... View Details

05 Aug 2014
First Look

First Look: August 5

important and previously unidentified metric for assessing the health of the human emotional ecosystem. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/quoidbach%20et%20al_372259e1-d8a0-4488-b09a-b4978f06f406.pdf August 2014 Academy of View Details

Keywords: Sean Silverthorne

22 Feb 2022
News

New Urban Order

next five years. “Imagine if we can go from coast to coast with autonomous trucks in two days.” “Imagine if we can go from coast to coast with autonomous trucks in two days.” TuSimple’s solution fuses camera, radar, lidar, and other sensor signals to enable autonomous... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services

13 Jul 2021
Blog Post

A View from the Horizon

Rene Jones, Chairman and CEO of M&T Bank, Harvard Business School, Summer Venture in Management (SVMP) alumnus 1985 In April, I was honored to join over 70 Black leaders from a variety of industries who signed a letter that supported... View Details

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

understanding of the benefits of bribery—facilitating entry into a market, for starters," says Serafeim, an assistant professor in the Accounting and Management unit. "But we still have a much more limited understanding about... View Details

Keywords: by Carmen Nobel

18 Jan 2018
News

The Lessons of All-Day Breakfast

yet we were using it as a barrier to why we couldn't launch this all day breakfast offering. So being able to turn that around and say, wait a minute, let's use our strength in operations, let's find someone... View Details

Keywords: Food Services and Drinking Places; Hospitality

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

management strategy for nonprofits is still relatively uncommon. Oftentimes an organization might be engaged in a partnership at one point or another, or be a member of an umbrella organization ... but it's not really a network approach... View Details

Keywords: by Martha Lagace

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

when the soap wasn’t foamy,” Hussam says. And because all people in the experiment ate meals with their hands, they were turned off by heavily perfumed soap, which interfered with the taste of their food. So the experiment avoided... View Details

Keywords: by Carmen Nobel

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral student MoonSoo Choi found that... View Details

Keywords: by Danielle Kost

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

was another issue to be addressed. Up to now, Facebook had little control over the information gathered by app designers, which they could in turn sell to third-party organizations largely unknown to the company. Facebook had, indeed,... View Details

Keywords: by James Heskett; Web Services; Information Technology

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

Corporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives' time, forcing them into endless rounds of dull meetings and tense negotiations. It encourages managers to lie and cheat, lowballing targets and... View Details

Keywords: by Michael C. Jensen

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