General High Technology - Publications - Faculty & Research

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, View Details

Keywords: by James Heskett; Retail

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new View Details

Keywords: by Sean Silverthorne; Retail

01 Jun 2004
News

Life Lessons

village, she went to Johannesburg to live with a white family while spending a postgraduate high school year at an otherwise all-boys, mostly white private school. Formal apartheid had been recently abolished, but nonetheless, Mahlare... View Details

Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services

22 Nov 2024
News

Deep Reading

of generative AI to create a “virtual havruta” and create a test case for this new technology. Leboyer reached out to Israel’s Sefaria, the world’s largest open-source, digital library of Jewish texts, to discuss how a large language... View Details

Keywords: Jennifer Myers

11 Nov 2020
Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

Tommy Pan Fang and University of British Columbia business professor David Clough. Wu’s research centers on strategies used by technology entrepreneurs to achieve scale for competitive advantage. Platforms are prime real estate for such... View Details

Keywords: by Michael Blanding; Technology

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

afford to, as it was too expensive, and the technology was getting too complicated and specialized. A company that specializes in making tools, on the other hand, can spread those costs over multiple customers. The latest View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

Web

Henry Motte-Muñoz Archives | Social Enterprise

Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results Education Startup Connects Filipino students to Colleges and Careers Henry Motte-Muñoz... View Details

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

admitted patients who were at high risk for readmission to the hospital. Patients at risk of being readmitted within 30 days of discharge have hospital staff members who work with them on managing medications and connecting them with... View Details

Keywords: by Dina Gerdeman; Technology; Technology

01 Mar 2014
News

Case Study: Gazelle's New Predators

itself from a competitive perspective to continue its growth and stand out from the other industry players?" The Answers: "I would suggest looking at the business model and trying to extend the brand by extending the offering. Cellphones were a great start to establish... View Details

Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Information; News, Library, Internet, and Other Services; Information; Retail Trade

25 Aug 2022
News

Vision: To Go-Go

For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details

Keywords: Alexander Gelfand; entrepreneurship; foodtech; startup; Latin America

Research Summary

Overview

By: Goran Calic

What makes some organizations more innovative than others? Innovation follows from strategy and structure. A good strategy allows individuals to impose their own imagination towards organizational goals in a coordinated way. Good structure adds incentives that... View Details

Keywords: Energy Generation; Renewable Energy; Entrepreneurship; Environmental Sustainability; Green Technology; Innovation Strategy; Technological Innovation; Innovation and Management; Resource Allocation; Strategy; Green Technology Industry; Green Technology Industry; Canada; United States; Europe; Croatia; Serbia and Montenegro

Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

consumer interaction, the restaurant industry has been lightly studied academically. And yet its entrepreneurial and management learnings have broad application beyond restaurants. Sited within General Management, this course explores... View Details

01 Dec 2018
News

Collaborative Cures

long. Enter the Blavatnik Biomedical Accelerator, which identifies early-stage, highly promising technologies developed by Harvard faculty, and then helps those selected navigate the early stages of development so that they can go to... View Details

October 2018 (Revised August 2023)
Case

Safecast: Bootstrapping Human Capital to Big Data

By: Ethan Bernstein and Stephanie Marton

On March 11, 2011, at 2:46pm, a 9.1-on-the-Richter-scale, six-minute long earthquake unleashed a tsunami that ravaged the Tohoku region of Japan, damaging the Fukushima Daiichi Nuclear Power facility and releasing sufficient radioactive material into the air and ocean... View Details

Citation

Educators

Purchase

10 Jan 2011
Research & Ideas

Is Groupon Good for Retailers?

focused on general merchandise, where retailers have a high cost of goods sold and where low perishability lets merchants hold inventory for an extended period. In contrast, recent discount voucher services... View Details

Keywords: by Carmen Nobel; Technology; Technology

March 2000 (Revised June 2001)
Case

AES: Hungarian Project (A)

By: Lynn S. Paine and Ann Leamon

The AES Corp., the world's largest independent power producer, has put out a request for bids to build a new power plant in Hungary. Just after the closing date for submitting bids, one of the contractors calls to request an opportunity to "improve" its bid. Although... View Details

Keywords: Bids and Bidding; Energy Generation; Technology Adoption; Business Startups; Ethics; Value; Energy Industry; Hungary

Citation

Find at Harvard

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or View Details

Keywords: by James Heskett; Technology

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

in general is too risky a strategy, and entertainment businesses should vigorously try to save costs in an effort to increase profits. But in my research I have found that betting heavily on the most likely blockbusters and spending... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

17 Aug 2015
Research & Ideas

Who is Boss in the Sharing Economy?

than traditional businesses that employ their workers. And so it seemed until June, when the California Labor Commission disrupted the sharing economy when it declared that an Uber driver was an employee, not an independent contractor. Far from being a "neutral View Details

Keywords: by Michael Blanding; Technology; Technology

Irwin M. Jacobs

telecommunications; it is used as the backbone of Sprint’s PCS (personal communications services). Qualcomm’s technology has also been selected as the primary technology for a new selection of third View Details

Keywords: Communications

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