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  • All HBS Web  (1,458)
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    • News  (569)
    • Research  (426)
    • Events  (3)
    • Multimedia  (57)
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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

follow a structured process. The product leads would constantly complain about his attitude and work quality. I carved out a prototyping role for him on the team so we could keep experimenting with new ideas and he could remain happy and... View Details
Keywords: by Julia Austin
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

process.” Previous studies have shown that employees are especially productive and happy when employers encourage them to use their individual signature strengths on the job, but historically those studies did not consider the employee... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge What principles should your firm... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

Economist. HBS professor William Sahlman, who studied Osher's career and wrote the case study on his company, Dr. John's Products, Ltd., said in an introduction that while much of Osher's success might look from the outside to have been the result of a series of View Details
Keywords: by Dennis Fisher; Consumer Products
  • Article

Is Life Nasty, Brutish, and Short? Philosophies of Life and Well-Being

By: Michael I. Norton, Lalin Anik, Lara B. Aknin and Elizabeth W. Dunn
Three studies examine the extent to which laypeople endorse Thomas Hobbes' (1651) view of life as "nasty, brutish, and short" and explore the relationships between this philosophy and well-being. We asked participants to answer two binary choice questions: Is life... View Details
Keywords: Happiness; Satisfaction; Welfare
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Norton, Michael I., Lalin Anik, Lara B. Aknin, and Elizabeth W. Dunn. "Is Life Nasty, Brutish, and Short? Philosophies of Life and Well-Being." Social Psychological & Personality Science 2, no. 6 (November 2011): 570–575.
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

Constance Bagley: Yes, I'd be happy to. The law offers a variety of tools managers can use to manage the firm more effectively. They range from contracts, which can be used to strengthen business relationships, allocate risk and reward,... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

and child” so that they can enjoy “a healthy, happy family.” In building its culture, the firm focuses squarely on recognizing and affirming employees’ individuality. One of Ovia’s core values is “Be yourself, be candid, be kind.”... View Details
Keywords: by Ranjay Gulati
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

Exeter Business School. You Might Also Like: More Proof That Money Can Buy Happiness (or a Life with Less Stress) The Pursuit of Passion Propagates Privilege Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

opinions of strangers, according to a Nielsen survey. "A human recommendation can be valuable even when it's inaccurate," Yeomans says. “If my colleague likes a show I don’t like, I’m still happy to hear her recommendation because it... View Details
Keywords: by Dina Gerdeman
  • September 2023
  • Case

Derek Aguirre

By: Leslie Perlow and Hannah Weisman
Derek Aguirre is the executive director of a nonprofit organization in Detroit, Michigan that uses the sport of squash as a vehicle to support young people in low-income urban areas. The case discusses his path to pursue meaningful work and his reflections on the... View Details
Keywords: Personal Development and Career; Job Search; Happiness; Well-being; Work-Life Balance; Nonprofit Organizations; Social Enterprise; Business Startups; Sports; Education; Mission and Purpose; Education Industry; Sports Industry; Service Industry; United States; Boston; Detroit
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Perlow, Leslie, and Hannah Weisman. "Derek Aguirre." Harvard Business School Case 424-019, September 2023.
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

John A. Quelch, Charles Edward Wilson Professor of Business Administration, Emeritus. Tip: Small talk works big wonders Another factor that workplaces can focus on right now is creating opportunities for informal conversations. Small talk can play an important role in... View Details
Keywords: by Sean Silverthorne
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in command. With an angry tweet, a happy... View Details
Keywords: by Carmen Nobel; Advertising
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

effect. Another time she told the dealer she wanted a car with a manual drive. “No you don’t,” the salesman snapped. Says Avery, “I felt disrespected.” “I’m happy with the car, but it was a roller coaster of emotions going through the... View Details
Keywords: by Sean Silverthorne; Auto
  • 30 Oct 2017
  • Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

learned from groups in terms of productivity or happiness when it comes to question asking? What do you think? Related Reading: New Insights into Career Development The Right Way to Cry in Front of Your Boss Master the One-on-One Meeting... View Details
Keywords: by Rachel Layne
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

would receive one ticket each day for washing their hands with soap, but that in two months they would begin receiving triple the number of tickets for every day they used the dispenser. The final group received the same incentive boost two months into the experiment,... View Details
Keywords: by Carmen Nobel
  • Article

Big Ideas Feature: Time for Happiness: Why the Pursuit of Money Isn't Bringing You Joy—and What Will

By: A.V. Whillans
Adam (real story, fake name) was a good employee who was given a plum project he believed could get him a promotion and a raise. Taking it seemed like the proverbial no-brainer: Work hard, nail the assignment, get more pay. He knew he’d have to put in long days and... View Details
Keywords: Time; Privilege; Guilt; Money; Happiness; Work-Life Balance
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Whillans, A.V. "Big Ideas Feature: Time for Happiness: Why the Pursuit of Money Isn't Bringing You Joy—and What Will." Special Issue on HBR Big Idea: Time Poor and Unhappy. Harvard Business Review (website) (January 29, 2019).
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

at happy hour by employees at the bar around the corner from the office—can go a long way toward informally educating employees on how the company really works. Managers can help institutionalize this kind of learning in a number of ways.... View Details
Keywords: by Michael Blanding; Health
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

the wealth to walk away. Put well-regarded, powerful executives in charge of acquisition integration. Divest them of all other responsibilities during an important integration. Make this into a core competency, and a high-visibility assignment. Spend equal amounts of... View Details
Keywords: by Joseph L. Bower
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

lunch gatherings, happy hours, cooking and crafting classes, talent shows, and even meet-the-pet sessions. Knowing that workers are bound to feel some screen fatigue these days, business leaders should encourage self-care by... View Details
Keywords: by Dina Gerdeman
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

annual salary offer of $115,000 is unfair on its own. They might be perfectly happy with that salary if it weren't for the information that it's below average." And it's not just a matter of money. In several studies of social comparison... View Details
Keywords: by Carmen Nobel
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