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  • All HBS Web  (913)
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    • News  (210)
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  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

that foreign companies employ 5.4 million in the United States. Clark is not optimistic about today's societies that have not had a long history of cultural foundations and functioning institutions that support the kind of formal and... View Details
Keywords: by by Jim Heskett
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

example, given the proliferation of networking technologies, will more and more innovation be carried out in communities that cross corporate lines? Following from this, one has to ask whether truly large innovations needed by society... View Details
Keywords: by Jim Heskett
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

the hiring process for as long as possible in the early stages. The first 10-15 employees will set the culture of your company, and how you lead them will set the tone for leadership going forward. As you start to bring on more members of... View Details
Keywords: by Julia Austin
  • 22 Jun 2010
  • First Look

First Look: June 22

self-sorting, and manager-directed joint learning. It shows that such culture will be stronger among more important employees and in older and more successful firms where employees make important decisions and the manager has strong... View Details
Keywords: Martha Lagace
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

their culture so that some of these ideas begin to permeate and shape the behaviors and actions of their employees. Level 4: At level 4, firms become agnostic about whether they produce all the inputs they provide to their customers and,... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

negotiated relationship that individuals have with other individuals or that individuals have with society. In addition, there is a cultural quality about what constitutes a leader that changes across social situations, whether we are... View Details
Keywords: by Martha Lagace; Education
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

between those two bosses and how to negotiate what will be your priorities, given their priorities. Q: Due to technological advances and globalization, more and more managers find themselves leading, collaborating with, and reporting to... View Details
Keywords: by Carmen Nobel
  • 23 May 2023
  • Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Riley was naturally drawn to graffiti because of its significance in hip-hop culture and for how it helped him find his voice. “Being neurodivergent and having learning differences, creative outlets like drawing were always a way for me... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
  • March 2001 (Revised July 2007)
  • Background Note

Power and Influence: Achieving Your Objectives in Organizations

By: Kathleen L. McGinn and Elizabeth Long Lingo
Power is the potential to mobilize energy. This rather neutral definition does not address the issues of how to exercise power or to what ends. The answers to these questions determine the ultimate value of an individual's power. This note is written to help readers... View Details
Keywords: Organizational Culture; Personal Development and Career; Power and Influence; Social and Collaborative Networks; Value
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McGinn, Kathleen L., and Elizabeth Long Lingo. "Power and Influence: Achieving Your Objectives in Organizations." Harvard Business School Background Note 801-425, March 2001. (Revised July 2007.)
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

the company." Borne of those interviews, the book advocates an approach called "organizational conversation," which applies to all processes a company uses to circulate information across the organization, rather than just from the top down. "It's about creating a... View Details
Keywords: by Carmen Nobel
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees   The coronavirus challenge demands an organization-wide, honest conversation that... View Details
Keywords: by Dina Gerdeman
  • 21 May 2009
  • Working Paper Summaries

Do Friends Influence Purchases in a Social Network?

Keywords: by Raghuram Iyengar, Sangman Han & Sunil Gupta; Technology
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

your prospects for developing innovative products and services. Rosabeth Moss Kanter How Do You Create a Culture of Innovation? Have you noticed the courage buried in the word encourage? To create a culture... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

in affiliates and associates that were started locally and were independent organizations. She wanted to build a culture around quality and accountability, and get more services out to the population that way, said Wei-Skillern. The... View Details
Keywords: by Martha Lagace
  • August 2014
  • Case

Opening the Valve: From Software to Hardware (A)

By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
  • 31 May 2011
  • Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

The full cultural and sociological aftershocks of the earthquake in Japan—the worst disaster to hit the country since World War II—are washing like a tsunami across many industries as manufacturers and their customers scramble to replace... View Details
Keywords: by Dennis Fisher; Auto; Technology; Computer; Electronics
  • 03 Jul 2012
  • First Look

First Look: July 3

and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional-in short, more conversational. Order the book:... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

HBS. The Canadian Red Cross puts pseudo-sets to the test The researchers proved the efficacy of pseudo-set framing through a series of laboratory and real-world field studies. In one study, they teamed up with the Canadian Red Cross, a... View Details
Keywords: by Carmen Nobel
  • 01 Nov 2022
  • What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

those crossing the border to request asylum without “waiting in line” for fully documented or legal entry. (As economist Tara Watson and writer Kalee Thompson point out in their recent book, it is more accurate to say that under current... View Details
Keywords: by James Heskett
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