Publications

03 Nov 2016
Cold Call Podcast

You're Fired: Managing Gray-Area Decisions

Keywords: Re: Joseph L. Badaracco

Fast Answer

Managing Global Operations

decolonization, etc. The database covers HBR and Fortune magazine. Challenges, and leading industry trends post-Pandemic Gartner Online Information Resources Technology-related market snapshot, news, analysis, trends, leading... View Details

January–February 1980
Article

Managing Your Boss

By: John J. Gabarro and John P. Kotter

Keywords: Management; Employees

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24 Apr 2006
Research & Ideas

Managing Alignment as a Process

help their organizational unit implement it. Enterprises must have active policies to communicate, educate, motivate, and align employees with the strategy. They must also align their ongoing management processes—for View Details

Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

August 2006 (Revised May 2007)
Teaching Note

People Management (TN)

By: Boris Groysberg, David Lane and Carin-Isabel Knoop

Keywords: Human Resources

2023
Working Paper

Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments

By: Lauren Cohen, Umit Gurun and N. Bugra Ozel

We find widespread evidence of firms appearing to avoid paying overtime wages by exploiting a federal law that allows them to do so for employees termed as “managers” and paid a salary above a pre-defined dollar threshold. We show that listings for salaried positions... View Details

Keywords: Wages; Organizational Design; Job Design and Levels; Compensation and Benefits

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May 2019
Case

Canada Mortgage and Housing Corporation: 'One CMHC' and Version 3.0

By: Boris Groysberg and Sarah L. Abbott

When Evan Siddall was appointed CEO of Canada Mortgage Housing Corporation (CMHC) five years earlier, he had embarked on a major organizational restructuring. Now he is spearheading another round of changes. CMHC has adopted an ambition vision and five year strategic... View Details

August 2009 (Revised November 2010)
Case

Managing Creativity at Shanghai Tang

By: Roy Y.J. Chua and Robert G. Eccles

Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In fall 2008, amidst a growing global economic crisis, Raphael Ie Masne, executive chairman of Shanghai Tang, had to decide what to do with the recently... View Details

Keywords: Talent and Talent Management; Financial Crisis; Employee Relationship Management; Selection and Staffing; Creativity; Apparel and Accessories Industry

2007
Casebook

Managing School Districts for High Performance: Cases in Public Education Leadership

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson

Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the... View Details

Keywords: Management; Strategy; Leadership; Public Sector; Organizational Design; Education; Performance Improvement

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08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

In an AI-world, leaders who speak technology’s language gain an edge. But that doesn’t mean every manager needs a computer science degree. A handle on a handful of basics goes a long way toward preparing View Details

Keywords: by Ben Rand; Technology; Information Technology

October 2013 (Revised October 2013)
Supplement

Henkel's CEO Kasper Rorsted: On Building a Winning Culture

By: Robert L. Simons

Keywords: Performance Measurement; Performance Appraisals; Human Resource Management; Work/life Balance; Strategy Execution; Values; Organizational Transformations; Pay For Performance; Organizational Change and Adaptation; Values and Beliefs; Work-Life Balance; Organizational Culture; Performance Evaluation; Compensation and Benefits

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

behavior. It becomes a vicious, self-fulfilling prophecy.” Perplexed, he posed the same question to employees from the human resources department of another corporation, and then again to the corporate... View Details

Keywords: by Carmen Nobel

November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry

1992
Chapter

Managing Relationships with Superiors

By: J. J. Gabarro

Keywords: Rank and Position; Employee Relationship Management; Interpersonal Communication

03 Nov 2016
News

You’re Fired: Managing Gray-Area Decisions

05 Mar 2008
What Do You Think?

Where Will Management Innovation Take Us?

of work must be revolutionized to put people—rather than things—at the centre of all endeavors." Hamel envisions a future in which the goal of management is to build "nimble" organizations in which innovation is everyone's... View Details

Keywords: by Jim Heskett

September 1992 (Revised August 2004)
Case

Martin Marietta: Managing Corporate Ethics (A)

By: Lynn S. Paine

Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees' fear of retribution--real or imagined--for alerting the corporate ethics office to potential problems. The case... View Details

Keywords: Ethics; Resignation and Termination; Employees; Law; Business or Company Management; Programs