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  • October 2016 (Revised October 2023)
  • Case

Bootstrapping at Lightricks

By: Robert White, Jeffrey J. Bussgang and Christine Snively
By August 2015, two-year-old mobile imaging software startup Lightricks had developed and released two best-selling paid mobile apps, grown to a team of 30, earned a revenue run rate of nearly $10 million, and achieved modest profitability. The bootstrapped company had... View Details
Keywords: Business Startup; Information Technology; Internet and the Web; Entrepreneurship; Mobile and Wireless Technology; Information Infrastructure; Business Startups; Digital Marketing; Finance; Strategy; Technology Industry; Israel
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White, Robert, Jeffrey J. Bussgang, and Christine Snively. "Bootstrapping at Lightricks." Harvard Business School Case 817-051, October 2016. (Revised October 2023.)
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

it), the development cycle is significantly shorter. Proponents of OSS claim that if this demand-side learning (as we call it) is sufficiently strong, OSS will oust traditional software. In addition, View Details
Keywords: by Sean Silverthorne; Technology

    Willy C. Shih

    Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration.  He is part of the Technology and Operations Management Unit, and he teaches in the MBA and Executive Education Programs.  His expertise is in manufacturing, product... View Details

    Keywords: aerospace; automotive; biotechnology; communications; computer; digital imaging; electrical equipment; electronics; entertainment; high technology; industrial goods; information technology industry; manufacturing; retailing; semiconductor
    • 07 Jul 2003
    • Research & Ideas

    The Organizational Model for Open Source

    a company to develop new productivity software was a complete non-starter. No sane VC would or should fund a venture to compete with the Microsoft monopoly." Even though his project is in the early... View Details
    Keywords: by Mallory Stark
    • September 2003 (Revised March 2004)
    • Compilation

    Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)

    By: Leslie A. Perlow
    Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case. View Details
    Keywords: Product Development; Time Management; Work-Life Balance; Information Technology Industry
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    Perlow, Leslie A. "Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)." Harvard Business School Compilation 404-058, September 2003. (Revised March 2004.)
    • November 2021 (Revised January 2022)
    • Case

    KFA, Inc.: Building the Future

    By: Lynda M. Applegate and Elizabeth M. Adams
    In 2021, Greg Bush, Jr., owner, president, and CEO of KFA, Inc. is working with his leadership team to plan for the future. KFA provides consulting services on software and project management needs for infrastructure projects. Bush and his team have just debuted a new... View Details
    Keywords: Small Business; Communication Technology; Developing Countries and Economies; Growth and Development Strategy; Infrastructure; Consulting Industry; Information Technology Industry; Chicago; United States
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    Applegate, Lynda M., and Elizabeth M. Adams. "KFA, Inc.: Building the Future." Harvard Business School Case 822-046, November 2021. (Revised January 2022.)
    • September 2005 (Revised August 2008)
    • Case

    Philip McCrea: Once an Entrepreneur...(A)

    By: William W. George and Andrew N. McLean
    In the spring of 2005, an exhausted Philip McCrea, president and CEO of software development company VitesseLearning, reflects on the demands of his successful start-up and his desire to be closer to his growing family. Profiles the youth, career, family life,... View Details
    Keywords: Business Startups; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Opportunities; Motivation and Incentives
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    George, William W., and Andrew N. McLean. "Philip McCrea: Once an Entrepreneur...(A)." Harvard Business School Case 406-018, September 2005. (Revised August 2008.)
    • January 2000 (Revised October 2001)
    • Case

    @Hoc: Leveraging Israeli Technology in the United States

    Describes @Hoc, an idea for an Internet software company, developed by two HBS MBA 1999 graduates, Guy Miasnik and Ly Tran. @Hoc's software, loaded into a browser, enables instant, context-sensitive information retrieval and shopping. @Hoc's R&D team is located in... View Details
    Keywords: Geographic Location; Internet and the Web; Applications and Software; Financing and Loans; Business Startups; Information Technology Industry; Israel; Boston
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    Kuemmerle, Walter, and William J. Coughlin Jr. "@Hoc: Leveraging Israeli Technology in the United States." Harvard Business School Case 800-264, January 2000. (Revised October 2001.)
    • 09 Jan 2017
    • News

    Business Lessons From the iPhone’s First Decade

    • August 2012
    • Case

    Jess Westerly at Kauflauf GmbH

    By: John J. Gabarro and Colleen Kaftan
    Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details
    Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany
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    Gabarro, John J., and Colleen Kaftan. "Jess Westerly at Kauflauf GmbH." Harvard Business School Brief Case 913-527, August 2012.

      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: software; software; software; software; software; software; software; software; software; software
      • September 2013 (Revised November 2023)
      • Case

      Antoine Leboyer and GSX

      By: Richard S. Ruback and Royce Yudkoff
      Antoine Leboyer (HBS '92) acquired the Swiss-based software company GSX in February 2008. He managed through the recession of 2008–2009, dealt with a tumultuous separation from the founder/owner, rebuilt the management team, and upgraded the company's software... View Details
      Keywords: Acquisition; Small Business; Finance; Private Equity; Growth and Development Strategy; France; Switzerland
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      Ruback, Richard S., and Royce Yudkoff. "Antoine Leboyer and GSX." Harvard Business School Case 214-038, September 2013. (Revised November 2023.)
      • 2013
      • Case

      Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

      By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
      In July 2012, retired United States Army Major General Gale Pollock created Elevivo, a venture that worked on developing a comprehensive disease management software system to support the growing number of visually impaired individuals by providing them with tailored... View Details
      Keywords: Disease Management; Health; Health Care and Treatment; Education; Information Technology; Insurance; Entrepreneurship; Leadership; Information Technology Industry; Health Industry; United States
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      Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business Publishing Case 314-029, 2013.

        Thomas R. Eisenmann

        Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

        Keywords: software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software; software
        • Research Summary

        Antecedents and Consequences of Trust in Intraorganizational Relations: An International Comparison

        This project moves the level of analysis to the intraorganizational level. The empirical context consists of internal relationships between the Information Systems (IS) function and the user groups. Are better project management techniques, better software development... View Details

          Tsedal Neeley

          Tsedal Neeley is the Senior Associate Dean and Chair of the MBA program at Harvard Business School, where she is the Naylor Fitzhugh Professor of Business Administration, Faculty Chair of the... View Details

          • Research Summary

          THEME #1: BUILDING CAPABILITIES THROUGH TEAM FAMILIARITY

          Are organizational capabilities simply the aggregation of individual skills and experience, or do they also depend on particular connections between individuals developed through prior work experience?  Since a capability consists of the accumulated... View Details

          • January 2024 (Revised May 2024)
          • Case

          Generation Investment Management

          By: Vikram S. Gandhi, Michael Norris and David Allen
          In September 2021, the sustainable investment firm Generation Investment Management (Generation) considered whether to add Schneider Electric to the focus list of companies in which it was prepared to invest. Dedicated to promoting a sustainable world through its... View Details
          Keywords: Sustainable Investing; Climate Change; Environmental Sustainability; Governance; Private Equity; Public Equity; Financial Markets; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Institutional Investing; Corporate Social Responsibility and Impact; Financial Services Industry; United Kingdom; England; London
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          Gandhi, Vikram S., Michael Norris, and David Allen. "Generation Investment Management: Sustainable Investing in a Warming World." Harvard Business School Case 324-043, January 2024. (Revised May 2024.)
          • 2020
          • Book

          Experimentation Works: The Surprising Power of Business Experiments

          By: Stefan Thomke
          Don’t fly blind. See how the power of experiments works for you. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition,... View Details
          Keywords: Experimentation; Experiments; Market Research; Innovation and Invention; Innovation and Management; Customers; Research
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          Thomke, Stefan. Experimentation Works: The Surprising Power of Business Experiments. Boston, MA: Harvard Business Review Press, 2020.
          • July 2012 (Revised January 2014)
          • Case

          HGRM: Bringing Back High Touch Hospitality

          By: Lynda M. Applegate and Gabriele Piccoli
          The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer service and operations information system,... View Details
          Keywords: Entrepreneurship; Customer Relationship Management
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          Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Case 813-019, July 2012. (Revised January 2014.)
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