Publications

November 2003
Article

Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-verification.

By: William B. Swann Jr., Virginia S. Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Groups and Teams; Creativity; Identity

20 Oct 2010
Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

momentum for adoption? Investors? Regulators? Or is this, as Eccles said, "a giant collective-action problem--no one group can change it." What metrics would be most useful and actionable to regulators, stakeholders, and the... View Details

Keywords: by Sean Silverthorne; Accounting

July – August 2011
Article

The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service

By: Julie Battilana

This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that diverge from the institutional status quo. I explore this relationship using... View Details

Keywords: Status and Position; Transformation; Organizational Change and Adaptation; Projects; Leading Change; Managerial Roles; Relationships; Power and Influence; Health Industry; United Kingdom

Purchase

August 2000
Article

Should We Create a Niche or Fall in Line? Identity Negotiation and Small Group Effectiveness

By: W. Swann, L. Milton and J. Polzer

Keywords: Identity; Negotiation; Groups and Teams

Web

Connections & Relationships | Social Enterprise | Harvard Business School

which I did. But the Social Enterprise Club, where I served as co-president, is so much more than a group of people with experience in the nonprofit sector—there are more than 350 members with an incredible... View Details

November 1980
Article

Patient Perspective on the Curative Process: A Comparison of Day Treatment and Outpatient Psychotherapy Groups

By: Timothy Butler and Adelaide Fuhriman

Keywords: Health; Groups and Teams; Health Care and Treatment; Perspective

March 2002 (Revised October 2002)
Case

The Museum of Fine Arts, Boston/Fleet Financial Group Sponsorship of Monet in the 20th Century

By: Stephen A. Greyser and David Crockett

The Museum of Fine Arts in Boston and Fleet Financial Group's sponsored the Monet in the 20th Century exhibition, the world's largest, in 1998. The case chronicles the solicitation of a large corporate sponsor, as well as the growth and development of their... View Details

Keywords: Nonprofit Organizations; Finance; Product Development; For-Profit Firms; Partners and Partnerships; Arts; Brands and Branding; Innovation and Invention; Fine Arts Industry; Financial Services Industry; Massachusetts

Educators

Purchase

2015
Working Paper

Do People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay

By: Pablo Hernandez, Dylan B. Minor and Dana Sisak

We experimentally study ways in which the social preferences of individuals and groups affect performance when faced with relative incentives. We also identify the mediating role that communication and leadership play in generating these effects. We find... View Details

Keywords: Social Preferences; Relative Performance; Collusion; Motivation and Incentives; Leadership; Attitudes; Performance

SSRN

December 1996
Article

Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction

By: C. I. Nass, B. J. Fogg and Y. Moon

Keywords: Groups and Teams; Identity

1999
Chapter

A Safe Harbor: Social Psychological Factors Effecting Boundary Spanning in Work Teams

By: A. Edmondson

Keywords: Groups and Teams; Boundaries; Social Psychology; Safety

May, 2019
Article

Who Would You Like to Work With?: Use of Individual Characteristics and Social Networks in Team Formation Systems

By: Diego Gomez-Zara, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch and Noshir Contractor

People and organizations are increasingly using online platforms to assemble teams. In response, HCI researchers have theorized frameworks and created systems to support team assembly. However, little is known about how users search for and choose teammates on these... View Details

Keywords: Team Formation; Groups and Teams; Recruitment; Networks; Diversity

Web

A Broad Spectrum of Opportunities | Social Enterprise | Harvard Business School

and 2008 New Orleans Service Immersions at HBS. “The community around Social Enterprise activities at HBS is a large, diverse group of faculty, staff, and students—there are definitely a lot of people here... View Details

Web

Impact on a Global Scale | Social Enterprise | Harvard Business School

collaboration and risk taking, Tierney acknowledges—two qualities essential to his past and future leadership of Bridgespan and the Social Enterprise Initiative. Thomas Tierney, MBA 1980 Job Title Chairman & Co-founder, The Bridgespan... View Details

Web

Navigating a Career in Education | Social Enterprise | Harvard Business School

Navigating a Career in Education When I was at American Express, I thought that business school would be a good way to learn about different career options and to possibly transition into an area that would be more mission-driven. Careers & Connections I joined the... View Details

2022
Working Paper

Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice

By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris

Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details

Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior

September 2013
Article

Testimonials Do Not Convert Patients from Brand to Generic Medication

By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn Reynolds

Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name prescription medications to lower-cost therapeutic equivalents, and whether the testimonial's efficacy increases when... View Details

Keywords: Testimonial; Peer Information; Social Proximity; Communication; Generic Medication; Familiarity; Marketing Communications; Decision Choices and Conditions; Identity; Health Care and Treatment; Marketing Reference Programs; Power and Influence; Brands and Branding; Health Industry

August 28, 2018
Article

How Intermittent Breaks in Interaction Improve Collective Intelligence

By: Ethan Bernstein, Jesse Shore and David Lazer

People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher average solution quality due to exploitation of existing answers through social learning) and costs (lower maximum solution quality due to a... View Details

September 2013
Article

Status Boundary Enforcement and the Categorization of Black-White Biracials

By: Arnold K. Ho, Jim Sidanius, Amy J.C. Cuddy and Mahzarin R. Banaji

Individuals who qualify equally for membership in more than one racial group are not judged as belonging equally to both of their parent groups, but instead are seen as belonging more to their lower status parent group. Why? The present paper begins to establish the... View Details

Keywords: Hypodescent; Social Dominance Orientation; Intergroup Threat; Hierarchy Maintenance; Equality and Inequality; Race; Rank and Position; Attitudes; Identity