Publications

31 Oct 2023
HBS Case

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

look for the line, you never want to be in the ZIP Code of the line.” Here’s a look at three sticky situations, along with Fubini’s advice about how to handle them. The case of the freeloading associate: A client grants a per-diem stipend to associates for View Details

Keywords: by Michael Blanding; Consulting

Web

Great American Business Leaders of the 20th Century - Leadership

Chesebrough Chesebrough Manufacturing Company, 1875–1909 Colby M. Chester General Foods Corporation, 1924–1935 Hugh J. Chisholm International Paper Company, 1899–1907 Walter P. Chrysler Chrysler Corporation, 1924–1935 Elisabeth Claiborne... View Details

05 May 2022
Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

May is Asian American & Pacific Islander (AAPI) Heritage Month. The Asian Affinity Business Association (AABA), in collaboration with students and organizations across campus, is proud to share and honor the stories of our community... View Details

April 2012
Case

Bayonne Packaging, Inc.

By: Roy D. Shapiro and Paul E. Morrison

A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages, and gift food and candy. The company specializes in creating innovative packaging solutions for its customers and... View Details

Keywords: Production Controls; Manufacturing; Capacity Analysis; Quality Control; Performance Management; Process Analysis; Quality; Production; Performance Productivity; Performance Capacity; Business Processes; Manufacturing Industry

December 2023 (Revised July 2024)
Case

Boortmalt: The Master Maltster

By: Forest Reinhardt, Jose B Alvarez, Damien McLoughlin, Lena Duchene and Emer Moloney

By May 2023, Boortmalt was the world’s leading producer of malt, with a production capacity of 3 million tonnes, 15% of global market share, and 27 malting plants across five continents. It had recently acquired a major competitor and had sustained an EBITDA growth of... View Details

24 Jul 2012
First Look

First Look: July 24

gain access to valuable knowledge because a KR is universally and constantly available and can be used without social interaction. However, for it to serve this equalizing function, those on the periphery of the organization must actually... View Details

Keywords: Sean Silverthorne

Web

Accounting & Management - Faculty & Research

Health Equity, a practical, principle-based tool designed to help healthcare organizations tailor equity initiatives to the specific needs of their communities and capabilities. Developed through in-depth study of Boston Medical Center’s... View Details

27 Jul 2020
Blog Post

HBS Summer Fellows Respond to COVID-19

The HBS Summer Fellowship Program provides an opportunity for students to develop skills and knowledge while having significant responsibility and high impact. This summer, HBS is supporting a record 162 Social Enterprise Summer Fellows, with many View Details

19 Apr 2011
First Look

First Look: April 19

the concept of threat rigidity to the class and explore some of the team behaviors that result from this condition. Book: http://www.amazon.com/Group-Communication-Analysis-Appreciation-Application/dp/0757582958/ref=cm_cmu_up_thanks_hdr View Details

Keywords: Sean Silverthorne

21 May 2018
Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

donated to nonprofits, Accion Chicago is a nonprofit organization whose purpose is to build communities through entrepreneurship. We all know that small business is the growth engine of any economy. This is even more true for distressed... View Details

Keywords: Nonprofit / Government

March 2012 (Revised October 2012)
Case

Gary Hirshberg and Stonyfield Farm

By: Nancy F. Koehn, Nora N. Khan and Elizabeth W. Legris

Gary Hirshberg and Stonyfield Farm is the story of one entrepreneur's vision and journey to create a market-leading, environmentally responsible business founded on the principles of product quality, organizational alignment, and sustainability. A former environmental... View Details

Keywords: Entrepreneurs; Values; Development Stage Enterprises; Innovation; Management By Objective; Experimentation; Emerging Technologies; Mission and Purpose; Management Style; Values and Beliefs; Social Issues; Organizational Culture; Environmental Sustainability; Business Growth and Maturation; Entrepreneurship; Business Startups; Innovation and Invention; Food and Beverage Industry; New Hampshire

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

When you enter an organization as its new leader, forget about plotting out the first 90 days. Focus on the first 90 hours. Why are those initial hours on the job so important? Because you don’t get a second chance to make a first... View Details

Keywords: by John Quelch

October 2014 (Revised August 2018)
Case

Caesars Entertainment

By: Janice H. Hammond and Aldo Sesia

This case describes the introduction of a regression analysis model for forecasting guest arrivals to Caesars Palace hotel in Las Vegas, Nevada. The company will use the forecast to staff the front desk in the hotel. The staff is unionized and the company has little... View Details

Keywords: Forecasting; Staffing; Gaming; Gaming Industry; Hotel Industry; Decision Making; Forecasting and Prediction; Human Resources; Selection and Staffing; Entertainment; Games, Gaming, and Gambling; Operations; Service Delivery; Service Operations; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Las Vegas

Web

Curriculum - Case Method Project

Civil War. It details the experience of former slaves in the South as they seek to exercise their rights as equal citizens in the face of pervasive racism and organized violence. The case culminates with a decision facing Democratic and... View Details

21 Jul 2009
First Look

First Look: July 21

(summer 2009) Abstract Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues. Read the paper (free registration required):... View Details

Keywords: Martha Lagace

2023
Working Paper

Firm Purpose and Problem Wickedness: A Review of the Academic Literature

By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti

Our understanding of the firm’s role in society has evolved greatly over the past 70 years, with more recent years seeing a sharp rise in interest for how firms can contribute more than profits to society – that is, have a purpose beyond profits. Businesses engaged in... View Details

Keywords: Mission and Purpose; Problems and Challenges