Publications

August 1985
Supplement

Marginalism in the State of New York: Edited Remarks of Alfred Kahn, Video

By: Richard H.K. Vietor

Find at Harvard

May 2016
Case

Revitalizing State Bank of India

By: Srikant M. Datar, N. M. Bhatta, Rishikesha T. Krishnan and Rachna Tahilyani

State Bank of India is India’s oldest and largest bank with the government of India as its majority shareholder. Arundhati Bhattacharya, a 35-year veteran of the bank, is appointed as its chairman in October 2013. Her appointment coincides with Moody’s downgrading the... View Details

Keywords: Change Management; Transformation; Communication Strategy; Leadership Style; Organizational Culture; Organizational Change And Adaptation; Performance Evaluation; Culture; Corporate Social Responsibility And Impact; Human Resources; Employees; Compensation And Benefits; Recruiting; Capital Markets; Performance Expectations; Financial Services Industry; Asia; India

2009
Working Paper

Strategy-proofness versus Efficiency in Matching with Indifferences: Redesigning the New York City High School Match

By: Atila Abdulkadiroglu, Parag A. Pathak and Alvin E. Roth

21 Sep 2017
Cold Call Podcast

State Street’s SHE: Investing in Women Leaders

Keywords: Re: Vikram Gandhi; Financial Services

August 2014 (Revised November 2015)
Case

Rick's Dilemma

By: Arthur I. Segel, Charles F. Wu, Siddharth Yog and Ben Eppler

In 2014, Rick is serving as a trustee for a large family trust whose principle asset is a plot of prime real estate in the Upper East Side of Manhattan. The land is currently subject to a ground lease which pays $4.6 million annually, with resets every 20 years at 4.5%... View Details

Keywords: Real Estate; New York Property; Appraisal Methods; Valuation Methodologies; Property; Finance; Real Estate Industry; New York (city, NY); United States

February 1991 (Revised April 1992)
Teaching Note

New York Against AIDS (A) & (B) and Ad Council's AIDS Campaign (A) & (B), Teaching Note

By: V. Kasturi Rangan

Teaching Note for (9-590-036), (9-590-037), (9-590-105), and (9-590-106). View Details

Keywords: Health Disorders; Advertising Campaigns; Advertising Industry

04 May 2017
HBS Seminar

Nicholas G. Hall, The Ohio State University

01 Dec 2022
News

The State of Play

New York Times called it the “great hope of the experience economy.” The company has skyrocketed right in pace with the expansion of the industry, but its focus is squarely on doing its own thing, Tolosa... View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

02 May 2008
What Do You Think?

What is the Future of State Capitalism?

Summing Up In state capitalism, is the operative word "capitalism"? State capitalism is neither to be applauded nor feared, judging from the tone of responses to this month's column. That is,... View Details

Keywords: by Jim Heskett

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details

Keywords: by Jim Aisner; Retail

01 Sep 2015
News

State of the Unions

broken. Wages don’t move with productivity, and they haven’t in any sustained way for decades.” While these new labor movements are promising, Silvers says the adjustment in wages paid to fast-food workers and Walmart employees are too... View Details

Keywords: Janelle Nanos; McDonald's; Walmart

October 2013
Case

Mitch Daniels and the State of Indiana

By: Robert Steven Kaplan and Wendy K. Winer

Mitch Daniels, Governor of the State of Indiana, knew he had to make a difficult choice as he sat in his office in December 2010. Should he aggressively push the state legislature to pass comprehensive education reform—a major priority of his administration—or,... View Details

Keywords: Education Reform; Priorities; Leadership; Education; Government and Politics; Public Administration Industry; Education Industry; Indiana

Mar 2012
Article

Choosing the United States

A location decision is, in many respects, a referendum on a nation's competitiveness. When a company decides, say, to build a new plant in China rather than in the United States, it is effectively voting on the question of which country... View Details

Article

How the United States Can Use Trade Policy to Prevent a New Sino-Russian Alliance

By: Jeremy Friedman

Read Now

01 Dec 2015
News

Golden State of Mind

pedigree, becoming a VC wasn’t the original plan. Instead, Tim Draper wanted to be an entrepreneur. He had some good ideas, he says, which ran the gamut from digitizing music (back in the early 1980s) to a new global stock market to... View Details

Keywords: Julia Hanna

28 Apr 2016
News

New Study Exposes the Growing Problem of Patent Aggregators and Aggregators’ Negative Impact on Innovation in the United States

March 2009 (Revised June 2012)
Case

Denmark: Globalization and the Welfare State

By: Arthur A. Daemmrich and Benjamin Kramarz

This case describes how Denmark has balanced the impacts of globalization, including outsourcing and movement of labor, with its social welfare offerings. Reforms implemented during the past two decades drove down unemployment, promoted new company formation, and put... View Details

Keywords: Macroeconomics; Trade; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Job Cuts and Outsourcing; Employment; Welfare or Wellbeing; Denmark

August 2008 (Revised July 2011)
Case

Consumer Payment Systems — United States

By: Benjamin Edelman and Andrei Hagiu

In 2008, the U.S. consumer payments landscape was characterized by the ongoing prevalence of credit and debit card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit.... View Details

Keywords: Borrowing and Debt; Financial Management; Personal Finance; Digital Platforms; Motivation and Incentives; Competitive Strategy; Internet and the Web; United States