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  • July–August 2025
  • Article

Case Study: Do We Reskill or Replace Our Workforce?

By: William Kerr
To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving from hardware to software in the form of smart, connected elevators.... View Details
Keywords: Training; Competency and Skills; Employees; Change Management; Leading Change
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  • 27 Sep 2011
  • First Look

First Look: September 27

development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human... View Details
Keywords: by James Heskett
  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

college degree, so qualified people are often shut out of the candidate pool before hiring managers can get a closer look at them. But especially now, when employers need workers—and workers need jobs—it just makes sense for human... View Details
Keywords: by Jay Fitzgerald
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

wider pool of talent. Workers and potential employees can take control, too, by: Being realistic about which jobs are available where they live. Too often, says Fuller, young workers will study in fields like video game programming that... View Details
Keywords: by Pamela Reynolds
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

sophisticated programs for developing executives within the firm, and ordinarily choose a next chief executive officer from among them. American CEOs average about thirty years with their firms and own less than 4 percent of its shares.... View Details
Keywords: by D. Quinn Mills
  • 16 Aug 2016
  • First Look

August 16, 2016

has been substantial growth in the number of physicians pursuing Master of Business Administration (MBA) degrees over the past decade, but there is continuing debate over the utility of these programs and the career outcomes of their... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

at least from its public institutions, China has shown an unmatched ambition to build more of the best, ‘world-class’ universities than anyone else. To this effort it has mobilized both state and private resources, and it has at hand more of the best View Details
Keywords: by Dina Gerdeman; Education
  • 2024
  • Working Paper

Automating Short-Term Payroll Savings: Evidence from Two Large U.K. Experiments

By: Sarah Holmes Berk, James J. Choi, Jay Garg, John Beshears and David Laibson
Automatic enrollment is often used to increase retirement savings. What are the effects of using it (or, alternatively, requiring an active enrollment choice) to increase short-term savings? We evaluate two experiments in the U.K. at employers that enable workers to... View Details
Keywords: Retirement Savings; Participation; Automatic Enrollment; Retirement; Human Resources
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  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

expensive than wage-subsidy programs backed by the federal government that were designed to address the same concern. “I was surprised by how effective modest, low-cost incentives can be when it comes to increasing the hiring of... View Details
Keywords: by Jay Fitzgerald
  • September 2016 (Revised July 2017)
  • Case

Transferring Knowledge Between Projects at NASA JPL (A)

By: Dorothy Leonard and Christopher Myers
The Jet Propulsion Laboratory, a federally funded research institution within NASA, the U.S. National Aeronautics and Space Administration, has played a large role in many space and planetary explorations, particularly to the planet Mars. As a project-based... View Details
Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Aerospace Industry; United States
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  • 04 Mar 2014
  • First Look

First Look: March 4

so as not to lose themselves, their loved ones, or their foothold on success. Those who do this most effectively involve their families in work decisions and activities. They also vigilantly manage their own human capital, endeavoring to... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

frequently non-governmental organizations (NGOs), in locations such as Ghana, Tanzania, Romania, Philippines, and Vietnam. The case provides data for students to assess the first year of operation and recommend what changes IBM should make to the View Details
Keywords: Martha Lagace
  • 2010
  • Article

Estimating the Attributable Cost of Physician Burnout in the United States

By: Shasha Han, Tait D. Shanafelt, Christine A. Sinsky, Karim M. Awad, Liselotte N. Dyrbye, Lynne C. Fiscus, Mickey Trockel and Joel Goh
Background: Although physician burnout is associated with negative clinical and organizational outcomes, its economic costs are poorly understood. As a result, leaders in health care cannot properly assess the financial benefits of initiatives to remediate... View Details
Keywords: Physicians; Burnout; Health; Health Care and Treatment; Employees; Cost; Programs; Policy; Health Industry
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  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

incentivized entrepreneurs through Start-Up Chile, which provides qualified entrepreneurs with a year-long visa and $40,000 in equity-free grants. In return, entrepreneurs must participate in Chile’s economy. So far, the program has... View Details
Keywords: by Kara Baskin
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

under-invest in those firm attributes that may enhance long-term performance, such as human capital and technology (proxied by intangible assets in our paper). Indeed we do find evidence that ethnically Chinese firms invest far less in... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • 08 Dec 2020
  • Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

previously relied on their local networks to find viable candidates. Now, with a few online searches, they can identify ideal potential employees around the world. “If I’m a company, I can just say, ‘Show me everybody who knows how to View Details
Keywords: by Michael Blanding; Employment
  • 20 Jan 2015
  • First Look

First Look: January 20

and follow through on a goal and not related to impulsivity, suggesting that some children are poorer at holding the norm in mind and following through on enacting it. We discuss the implications of these results for education and View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

from a manufacturing to an innovation-led enterprise. How would they balance short-term pragmatism versus long-term vision? Do they have the appropriate human resources to scale and innovate? Is their India-centric strategy appropriate,... View Details
Keywords: Martha Lagace

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