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  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

headquarters maximize an organization's overall revenues by efficiently (and effectively) monitoring the desires of consumers representing a wide range of ethnicities and income levels, large families and singletons? Much has been written... View Details
Keywords: by Julia Hanna; Retail
  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

Builders are few and far between, but there is an even rarer type of leader who transcends the Builder: the Transcendent. Level-six leaders transcend their political party, their ethnic or racial group, and even their institutions. They... View Details
Keywords: by Mitch Maidique
  • 02 Jul 2013
  • First Look

First Look: July 2

  Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between firms and managers. The... View Details
Keywords: Anna Secino
  • 08 May 2023
  • Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

the sharpest pullback in support from financial backers on Kickstarter during the 2016 election cycle, while Chinese ethnic creators in the US faced a harder time meeting their financing goals during “episodes of Asian hate,” including... View Details
Keywords: by Scott Van Voorhis
  • Web

The 20th Century Zeitgeist - Leadership

Medium-High 70 1970 s 19 OPEC oil crisis Vietnam War ends Iran hostage crisis Imports outpace exports Influence: Medium-High 80 1980 s 19 Berlin wall falls End of cold war Iran-Contra Affair Influence: High 90 1990 s USSR dismantled; View Details
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 09 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

realized that I can’t resent a person for not understanding a culture they had never been exposed to. It wasn’t until I began working that I realized that my ethnicity might cause others to have different expectations of me. And so,... View Details
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

more mistakes” They made a similar effort to determine ethnicity, using software to assign ethnicity based on first and last name and location; for African Americans, who frequently have names similar to whites, they used a firm in India... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • 29 Sep 2023
  • Blog Post

HBS Latino Student Association Spotlight: Reyna Pacheco Rios (MBA 2025)

compared to any racial or ethnic demographic in the United States. 4. Latinos currently represent $1 trillion of spending while their market share continues to grow. I hope to use my education here to help change these statistics in my... View Details
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

organizations in the study are pulling away from the other two-thirds in diversity and inclusion, registering increasingly higher probabilities of being the most profitable. They are exhibiting progress in achieving greater gender and View Details
Keywords: by James Heskett
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

marginalized racial and ethnic groups were 54 percent less likely to be promoted than whites, and women were 36 percent less likely to be promoted than men, despite diversity efforts by advocates and government regulators. Bias-driven... View Details
Keywords: by Lane Lambert
  • June 2022 (Revised November 2022)
  • Case

Larry Miller

By: Francesca Gino, Frances X. Frei, Hise Gibson and Alicia Dadlani
Under the leadership of Larry Miller, chairman and former president of Nike’s Air Jordan brand, annual revenues for the Jordan brand soared from $150 million to over $4 billion. But for over 40 years, Miller guarded a secret. When he was younger, he spent nearly a... View Details
Keywords: Race; Ethnicity; Fairness; Values and Beliefs; Job Offer; Employment; Social Issues; Perspective; Personal Development and Career; Apparel and Accessories Industry; United States; Pennsylvania; Philadelphia; Portland; Oregon
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  • July 2011
  • Case

Shifting the Diversity Climate: The Sodexo Solution

By: David A. Thomas and Stephanie J. Creary
This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services... View Details
Keywords: Diversity; Business Strategy; Globalization; Management Teams; Gender; Race; Ethnicity; Age; Food and Beverage Industry; North America; Washington (state, US)
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  • Web

Research - Race, Gender & Equity

Alptug Yorulmaz We study funding gaps on Kickstarter across multiple ethnic groups from 2009 to 2021. Scaling the concept of racially salient events, we quantify the close co-movement of minority funding gaps in crowd-funding to inflamed... View Details
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

or ethnic origin.) The virtual watercooler sessions with managers also improved the job performance of those interns by 7 to 10 percent. And, based on an end-of-internship survey, the interns who had these informal online chats with... View Details
Keywords: by Lane Lambert
  • July 2022 (Revised January 2023)
  • Case

Vicky Tsai and Tatcha: Confronting Stereotypes

By: Geoffrey Jones and Veronica Tong
Teaching Plan for HBS Case No. 323-007. This case examines the career of Vicky Tsai, the creator of San Francisco-based TATCHA, a Japanese-themed luxury beauty brand launched in 2009. It explores how Tsai developed the concept, assembled management, and successfully... View Details
Keywords: Cosmetics Industry; Japan; Startup; Marketing; Entrepreneurship; Growth and Development; Product Development; Product Marketing; Acquisition; Identity; Brands and Branding; Ethnicity; Gender; Beauty and Cosmetics Industry; United States
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  • 01 Jun 2001
  • News

Richard Pechter: Learning New Lessons

national training program geared toward recent college graduates. He was eventually placed as a mathematics teacher at Jersey City, New Jersey’s Liberty High, an ethnically diverse high school for students who have struggled in... View Details
Keywords: Lory Hough; Elementary and Secondary Schools; Educational Services
  • Web

Charts & Statistics - Leadership

Great American Business Leaders of the 20th Century Charts & Statistics Birthplace Education Gender & Ethnicity Tenure Birthplace of Leaders Foreigners Gain CEO Access After Mid-Century Pre-1950 Founder 73% Family Business 2% Other CEO... View Details
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

research, have you encountered an organization that has been successful in making changes that have expanded leadership opportunities for women of all classes and ethnic backgrounds? A: Only a few. The example we give of Dewey and Levin... View Details
Keywords: by Mallory Stark
  • Web

Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

schools, we will identify, support, and advise organizations with missions to increase racial and ethnic diversity in pre-doctoral and doctoral programs . For example, The PhD Project is an organization devoted to diversifying the... View Details