Publications

March 2020 (Revised August 2020)
Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta

Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details

July 2011
Case

Shifting the Diversity Climate: The Sodexo Solution

By: David A. Thomas and Stephanie J. Creary

This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services... View Details

Keywords: Diversity; Business Strategy; Globalization; Management Teams; Gender; Race; Ethnicity; Age; Food and Beverage Industry; North America; Washington (state, US)

July 2022 (Revised January 2023)
Case

Vicky Tsai and Tatcha: Confronting Stereotypes

By: Geoffrey Jones and Veronica Tong

Teaching Plan for HBS Case No. 323-007. This case examines the career of Vicky Tsai, the creator of San Francisco-based TATCHA, a Japanese-themed luxury beauty brand launched in 2009. It explores how Tsai developed the concept, assembled management, and successfully... View Details

Keywords: Cosmetics Industry; Japan; Startup; Marketing; Entrepreneurship; Growth and Development; Product Development; Product Marketing; Acquisition; Identity; Brands and Branding; Ethnicity; Gender; Beauty and Cosmetics Industry; United States

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

organizations in the study are pulling away from the other two-thirds in diversity and inclusion, registering increasingly higher probabilities of being the most profitable. They are exhibiting progress in achieving greater gender and View Details

Keywords: by James Heskett

Web

Charts & Statistics - Leadership

Great American Business Leaders of the 20th Century Charts & Statistics Birthplace Education Gender & Ethnicity Tenure Birthplace of Leaders Foreigners Gain CEO Access After Mid-Century Pre-1950 Founder 73% Family Business 2% Other CEO... View Details

Web

Research - Race, Gender & Equity

Migration Fear Is High By: John (Jianqui) Bai, William R. Kerr , Chi Wan and Alptug Yorulmaz We study funding gaps on Kickstarter across multiple ethnic groups from 2009 to 2021. Scaling the concept of racially salient events, we quantify... View Details

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

research, have you encountered an organization that has been successful in making changes that have expanded leadership opportunities for women of all classes and ethnic backgrounds? A: Only a few. The example we give of Dewey and Levin... View Details

Keywords: by Mallory Stark

01 Jun 2001
News

Richard Pechter: Learning New Lessons

national training program geared toward recent college graduates. He was eventually placed as a mathematics teacher at Jersey City, New Jersey’s Liberty High, an ethnically diverse high school for students who have struggled in... View Details

Keywords: Lory Hough; Elementary and Secondary Schools; Educational Services

Web

Fundraising - Alumni

alignment with the School’s commitment to advancing racial equity , we are actively seeking alumni volunteers who represent the full range of racial and ethnic backgrounds; diversity of gender, region, and industry is also desired.... View Details

Web

US Business Immigration Overview - Alumni

announcements with campus career offices Advertising job openings in local and ethnic newspapers Advertising job openings in radio and/or TV ads From the Career Blog Make Social Media Work for You Abroad Looking to move to a new country?... View Details

January 2024 (Revised May 2024)
Case

Uncle Nearest: Creating a Legacy

By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone

Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details

October 2002 (Revised March 2013)
Case

Intermountain Health Care

By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman

Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details

Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

or ethnic origin.) The virtual watercooler sessions with managers also improved the job performance of those interns by 7 to 10 percent. And, based on an end-of-internship survey, the interns who had these informal online chats with... View Details

Keywords: by Lane Lambert

July 2004 (Revised October 2018)
Case

Opium and Entrepreneurship in the Nineteenth Century

By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron

This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details

Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom