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Publications

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  • All HBS Web  (359)
    • News  (51)
    • Research  (263)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (140)

Show Results For

  • All HBS Web  (359)
    • News  (51)
    • Research  (263)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (140)
← Page 13 of 359 Results →
  • 06 Aug 2013
  • First Look

First Look: August 6

during the class period. Named directors receive more negative recommendations from Institutional Shareholder Services (ISS), a proxy advisory firm, and significantly more negative votes from shareholders than directors in a benchmark... View Details
Keywords: Anna Secino
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

they must be specific to the strategy of the business. Company scores on these metrics may be benchmarked against direct competitors and/or outstanding companies in other industries. Second, CEOs must ensure an adequate pipeline of new... View Details
Keywords: by John Quelch
  • 29 Sep 2022
  • News

Securing a Resilient Future for Senegal

examined benchmarks on fiscal and monetary measures that were being implemented across the world. The team also consulted leading actors in the public and private sectors. “We received data from different ministries—tourism,... View Details
Keywords: Maureen Harmon
  • 01 Jun 2005
  • News

Better than Cash

benchmarking to an art museum, a local YMCA, and a philanthropic organization. Alumni volunteer for CAP projects out of their desire to go beyond a simple donation to a good cause. “They want to be involved in the community,” says... View Details
Keywords: Margie Kelley; CAP; HBS; nonprofits; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

the same crucial questions as phase 2, but across a stratified sample of employees at several multinational companies. The researchers wanted the impressions of frontline workers as well as corporate executives. The goal was to develop a View Details
Keywords: by Carmen Nobel
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

matter if it’s correct information or incorrect information—sellers altered their price quote,” Israeli says. “What is interesting is that once any benchmark price is mentioned, all gender differences disappear, and that is what’s very... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined communication plan that includes benchmarks and standards for timely and transparent outreach... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

for bureaucrats. A sample recommendation is that the WHO should “devise a regular, independent, transparent and objective assessment mechanism to evaluate country performance” against precise benchmarks defined in conjunction with member... View Details
Keywords: by John Quelch; Health
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

function of having an engaged and motivated workforce. So how do you keep talent engaged and motivated? There is a table stakes component that I believe is compensation related, and we obviously try to benchmark and maintain that. But... View Details
Keywords: Dan Morrell
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

tactic to encourage that diversity would be a revenue-sharing program that partitions content into different categories, with different benchmarks for success. "If your target audience is scientists, I'm not going to compare the... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 08 Jun 2011
  • Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

advantage; other options include auctioning permits to the highest bidders, or assessing each firm's operations by size and industry and then estimating benchmark pollution levels; if a firm exceeded those levels, it would need to buy... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

unite partners' objectives for creating a flexible supply chain; benchmark performance against other retailers; and evaluate and manage new technologies. Raman and Fisher provide specific, detailed metrics and techniques that can be used... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 19 Sep 2012
  • Research & Ideas

Book Excerpt: “The Architecture of Innovation”

corporations face when rewarding innovators within their labs. For instance, when Lilly Ventures was hit by its initial wave of defections, it benchmarked its compensation levels against those of independent firms. The conclusion was that... View Details
Keywords: by Josh Lerner; Financial Services
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

meet internal production benchmarks associated with salient calendar periods...,” according to the researchers. Salespeople who scramble to meet end-of-term quotas are familiar with the phenomenon. Read the paper: Internal Deadlines, Drug... View Details
Keywords: by Sean Silverthorne
  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

at it through different lenses.—F. Warren McFarlan Q: What is some of your basic advice for helping companies align their portfolios? A: Understand your portfolio by looking at it through different lenses; try to benchmark yourself... View Details
Keywords: by Martha Lagace
  • 15 Jul 2014
  • First Look

First Look: July 15

of investors―extracted from co-search patterns―in addressing long-standing benchmarking problems in finance. Publisher's link: http://ssrn.com/abstract=2171497 August 2013 Academy of Management Journal Exposed: Venture Capital, Competitor... View Details
Keywords: Carmen Nobel
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

dominance, mainly through the design of new businesses and products before the competition might get to them. They wrote, "To set a company on a strong, profitable growth trajectory it won't work to benchmark competitors Nor is conducting... View Details
Keywords: by Jim Heskett; Technology
  • 07 Mar 2024
  • Blog Post

IFC India: Green-tech Entrepreneurship in India

and acquisitions, often look outward for later-stage investments and exit opportunities. ConclusionLog 9’s dedication to aligning their products with the real-world demands of India's market, coupled with their commitment to empowering their workforce and strengthening... View Details
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

perceptions of firms' size and/or market power. Benchmarks as Limits to Arbitrage: Understanding the Low-Volatility Anomaly Authors:Malcolm Baker, Brendan Bradley, and Jeffrey Wurgler Publication:Financial Analysts Journal 67, no. 1... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

functioned using a benchmark pricing mechanism, in which large steel mills in Japan (now in China) negotiate the benchmark price with the largest of the big three iron ore producers (Vale do Rio Doce). Yet... View Details
Keywords: Martha Lagace
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