Show Results For
- All HBS Web
(10,649)
- Faculty Publications (2,587)
Show Results For
- All HBS Web
(10,649)
- Faculty Publications (2,587)
- Research Summary
India Transformed? Insights from the Firm Level 1988-2005 (with Anusha Chari)
- Forthcoming
- Book
Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models
- Teaching Interest
Investment Managment for Professional and Personal Investors
- Research Summary
Management Control Systems in Multiunit Companies
Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details
- Research Summary
Managing Customer Information
- Research Summary
Managing Marketspace Service Interfaces
Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details
- Research Summary
Managing Networked Businesses
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- Research Summary
Managing Service Operations Course Development
- Research Summary
Managing sustainability in supply chains
- Research Summary
Managing the Operating Role of Customers
- Forthcoming
- Article
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
- Forthcoming
- Article
No Line Left Behind: Assortative Matching Inside the Firm
- Research Summary
Organizational Effectiveness
- Teaching Interest
Overview
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details
- Teaching Interest
Overview
- Teaching Interest
Overview
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
- Research Summary
Overview
- Research Summary
Overview
- Research Summary