Publications

01 Sep 2005
News

Finishing Touches

of Harvard University’s future expansion. The addition of a south-facing entrance is both practical and symbolic, offering an open view through an airy, light-filled space as well as a clear reminder of the School’s future role at the... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

November 2007
Supplement

Differences at Work: Jason (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details

Keywords: Management Practices and Processes; Policy; Employees; Diversity

July 1999
Background Note

Comments on Standard Times and the Division of Labor

By: Roy D. Shapiro

A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten version of two earlier notes. View Details

Keywords: Labor; Management Practices and Processes; Standards; Production

Keywords: Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

25 Feb 2020
News

Why Layoffs are a Losing Strategy

recommends alternatives that can result in stronger companies in the long run and reduce the damage layoffs do to workers and communities. “Typical layoffs harm employees, communities, and companies,” Sucher says. Mass layoffs were uncommon prior to the late 1970s,... View Details

Keywords: April White; Telecommunications; Information

01 Dec 2001
News

A Close-Up Look at the Men behind the Empire

Giants of Enterprise: Seven Business Innovators and the Empires They Built (HarperBusiness), a new book by HBS professor Richard S. Tedlow, presents fascinating biographical essays of seven men whose products and practices have... View Details

August 1998 (Revised October 1998)
Background Note

Note on Lead User Research

By: Stefan H. Thomke and Ashok Nimgade

Describes the Lead User concept and method (step-by-step) with brief examples from industrial practice. View Details

Keywords: Customers; Management Practices and Processes; Industry Growth

December 1999 (Revised December 2012)
Background Note

Measuring Interim Period Performance

By: David F. Hawkins

Covers interim period accounting objectives, theories, and practices. Special financial analysis concerns related to this topic are discussed. A rewritten version of an earlier note. View Details

Keywords: Accounting; Business Ventures; Policy; Management Practices and Processes; Measurement and Metrics; Performance Evaluation

May 1996 (Revised October 2001)
Case

BAE Automated Systems (B): Implementing the Denver International Airport Baggage-Handling System

By: Lynda M. Applegate, H. James Nelson, Ramiro Montealegre and Carin-Isabel Knoop

Describes the negotiations between the City of Denver officials, airlines, consulting companies, and BAE for the construction of a backup baggage system to enable the Denver International Airport (DIA) to open. When DIA finally opens in February 1995, 16 months behind... View Details

Keywords: Performance Effectiveness; Management Practices and Processes; Projects; Negotiation; Outcome or Result; Problems and Challenges; Air Transportation Industry; Construction Industry; Colorado

10 Dec 2014
News

Front-Row Seat

room of La Brasserie, a Capitol Hill institution for political power lunchers and Hollywood A-listers. Bradley was anticipating a celebration; instead, he was assaulted with a list of 20 complaints about his management style and requests... View Details

Keywords: Julia Hanna; digital media; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

01 Jun 2012
News

Made in the USA

Jim Knott's Aquamesh lobster traps set a new standard for durability, quickly supplanting the wooden traps used by generations of lobstermen. Chinese knockoffs failed to match Aquamesh's patented process. Will business leaders reconnect with their communities and do... View Details

Keywords: Blagg, Deborah; cheese; lobster fishing; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

Article

How Actors Change Institutions: Towards a Theory of Institutional Entrepreneurship

By: Julie Battilana, Bernard Leca and Eva Boxenbaum

As well as review the literature on the notion of institutional entrepreneurship introduced by Paul DiMaggio in 1988, we propose a model of the process of institutional entrepreneurship. We first present theoretical and definitional issues associated with the concept... View Details

Keywords: Change; Corporate Entrepreneurship; Framework; Research; Theory; Organizations; Management Practices and Processes

Find at Harvard

April 2005
Module Note

Team Processes: Instructor's Overview

By: Jeffrey T. Polzer

Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials. View Details

Keywords: Groups and Teams; Curriculum and Courses; Management Practices and Processes

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

Bullard suggested that "Ruthless realism is, itself, pathological . The professional pilot denies a crash is inevitable until a second before impact, and that ability to believe one can save the ship is critical to the attitude of actually saving it."... View Details

Keywords: by Jim Heskett

1999
Book

Breaking Through: The Making of Minority Executives in Corporate America

By: D. A. Thomas and John J. Gabarro

Keywords: Talent and Talent Management; Management Practices and Processes; Diversity; United States

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Find at Harvard

01 Jun 2015
News

The Military and the MBA

Gene Markowski Unlearning some of the lessons of the military Unlearning some of the lessons of the military Richard Kondo Blending military leadership and private industry best practices Blending military leadership and private industry... View Details

03 Mar 2016
News

3-Minute Briefing: Pamela Meyer (MBA 1986)

(photo by Cade Martin) At my 20th HBS reunion I heard faculty member Michael Wheeler describe behavior people engage in when they’re being deceptive. The room was transfixed. No one was on their phone! It turned out there is a robust, well-funded body of... View Details

Keywords: Julia Hanna

February 2022
Technical Note

Ethical Analysis: Fairness

By: Nien-hê Hsieh

Concerns about fairness can arise across a wide range of contexts. They include the treatment of others, how much things cost, how much workers are paid, the outcome of a decision, and how we assign benefits and burdens across individuals. What counts as fair in a... View Details

Keywords: Fairness; Management Practices and Processes; Decision Choices and Conditions