Publications

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2016
Working Paper

The Mirroring Hypothesis: Theory, Evidence and Exceptions

By: Lyra J. Colfer and Carliss Y. Baldwin

The mirroring hypothesis predicts that organizational ties within a project, firm, or group of firms (e.g., communication, collocation, employment) will correspond to the technical patterns of dependency in the work being performed. A thorough understanding of the... View Details

Keywords: Modularity; Innovation; Product And Process Development; Organization Design; Design Structure; Organizational Ties; Mirroring Hypothesis; Industry Architecture; Product Architecture; Complex Technical Systems; Information Technology; Organizational Design; Organizational Structure; Relationships; Innovation and Invention; Product Development

SSRN

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June 2013
Teaching Note

Rock Health

By: Robert Higgins and Ian McKown Cornell

This is the teaching note associated with HBS Case #813035. The case should enable students to identify emerging challenges, evaluate Rock Health's funding model, debate the effectiveness of its incubation service and assess its long-term viability. View Details

Keywords: Innovation; Incubation; Healthcare Technology; Startups; Entrepreneurship; Innovation and Management; Health Care and Treatment; Business Startups; Health Industry; San Francisco; California; United States

October 2012 (Revised October 2013)
Case

Rock Health

By: Robert F. Higgins and Ian McKown Cornell

Rock Health was a San Francisco–based nonprofit organization offering accelerator services to spur innovation at the intersection of healthcare and technology. The company was the creation of Halle Tecco (HBS '11) and her HBS classmate Nate Gross (HBS '11), who met... View Details

Keywords: Innovation; Incubation; Healthcare Technology; Startups; Entrepreneurship; Innovation and Management; Health Care and Treatment; Business Startups; Health Industry; San Francisco; California; United States

January 2010 (Revised August 2012)
Background Note

Note on Telemedicine

By: Regina E. Herzlinger and Jillian Copeland

This note provides background in all the modalities of telemedicine. It accompanies the cases "Medtronic: Patient Management Initiative" (A) and (B), HBS Nos. 302-005 and 309-064. View Details

Keywords: Interactive Communication; Entrepreneurship; Health Care and Treatment; Technological Innovation; Information Technology; Health Industry; Telecommunications Industry

August 2008
Supplement

Philipp Justus at eBay Germany (C)

By: Linda A. Hill and Emily Stecker

This case traces the development of eBay Germany, eBay Inc., and the career of eBay Germany's first country manager, Philipp Justus. The case covers from 2000 through the fall of 2007. This case details how eBay Germany, once a small start-up, became one of eBay's most... View Details

Keywords: Innovation and Management; Leadership; Auctions; Organizational Structure; Personal Development and Career; Internet; Germany

May 2007 (Revised September 2007)
Case

Cleveland Clinic

By: Frances X. Frei, Amy C. Edmondson, Christine van Keuren and Eliot Sherman

Cleveland Clinic is consistently ranked among the nation's most eminent hospitals, and for decades has been a leader in pioneering cardiac care. This case evaluates the methods, processes, and personnel that the hospital has cultivated over the years in order to... View Details

Keywords: Health Care and Treatment; Medical Specialties; Innovation and Invention; Service Delivery; Expansion; Health Industry; Cleveland

2005
Chapter

Explaining Psychological Safety in Innovation Teams

By: A. Edmondson and Josephine Pichanick Mogelof

Keywords: Groups and Teams; Safety; Innovation and Management; Working Conditions; Social Psychology

May–June 1987
Article

Implementing Structured Software Methodologies: A Case of Innovation in Process

By: D. A. Leonard

Keywords: Applications and Software; Innovation and Invention; Governing Rules, Regulations, and Reforms

Find at Harvard

13 Nov 2020
News

Student Startups Help Fight COVID-19

Pictured at right: Sanchay Gupta (MD/MBA 2022) is cofounder of Umbulizer Gifts to the HBS Fund support a wide range of people and programs like this. Since its launch in 2012, the Venture Program at Harvard Innovation Labs has helped students from across the University... View Details

16 Nov 2020
News

Moderna Announces Promising Vaccine Trial Results

Moderna released promising news on the progress of their coronavirus vaccine this morning, noting that trials showed it to be 94.5% effective. “In this pandemic, what has been awful from a public health standpoint, an economic standpoint, is the worry people have to... View Details

06 Jan 2020
Working Paper Summaries

From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

Keywords: by Mihnea Moldoveanu and Das Narayandas; Education

01 Jun 2020
News

Prognosis

Image by John Ritter Back in January, the leadership at Massachusetts General Hospital, including President Dr. Peter Slavin (MBA 1990) (pictured above, right), took note of a virus that was spreading in China. They decided to activate the hospital’s emergency... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

09 Apr 2016
News

Introducing Panera 2.0

As Panera Bread opens its 2,000 location, founder and CEO Ron Shaich (MBA 1978) is preparing to launch Panera 2.0, the company’s ambitious plan to use technology to speed up the ordering process and enhance delivery options. Shaich tells The Street about Panera’s... View Details

01 Mar 2009
News

Your Taxi Is Waiting

Photograph Courtesy Blink On June 10, 2008, two years and two days after receiving their HBS diplomas, Peter Leiman and Cameron Ogden (both MBA ’06) watched a Cessna Citation Mustang with four passengers taxi down the runway at London’s Farnborough Airport for a short... View Details

Keywords: Julia Hanna; Air Transportation; Transportation

04 Dec 2014
News

The 32 Hottest Startup CEOs In America

Keywords: Gilt Groupe; Glamsquad; Mink; Hinge; Birchbox; Personal Services; Nonstore Retailers; Retail Trade

14 Aug 2014
News

E-Commerce Is Not Eating Retail

Keywords: e-commerce; bricks and mortar stores; retail industry; sales strategy; Miscellaneous Store Retailers; Retail Trade

04 Sep 2013
News

How Relevant is Long-Range Strategic Planning?

Keywords: Rita Gunther McGrath; Management of Companies and Enterprises; Management

January 2025
Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan

In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details

Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Technological Innovation; Growth and Development Strategy; Competitive Strategy; Banking Industry; Financial Services Industry; Technology Industry; United States; New York (city, NY)

October 2019
Teaching Note

Google: To TVC or Not to TVC?

By: William R. Kerr and Carl Kreitzberg

A Teaching Note for the "Google: To TVC or Not to TVC?" case study (HBS#820-048). The case discusses recent controversies regarding how Google manages temporary help agency workers, workers supplied by vendors, and independent contractors ("TVCs"). Such TVCs reportedly... View Details