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  • All HBS Web  (9,681)
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    • News  (2,657)
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    Gary P. Pisano

    Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

    Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals
    • News

    How to beat Amazon and other leadership lessons

    • April 2011
    • Case

    The Sandbox: Creating a Bottom-Up Entrepreneurial Ecosystem

    By: Shikhar Ghosh, Lynda M. Applegate, Rhea Ghosh and Amar Kumar
    Discussion of new model of Social Enterprise that applies the venture capital model to social enterprise. View Details
    Keywords: Social Entrepreneurship; Non-Governmental Organizations; Venture Capital; Business Model
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    Ghosh, Shikhar, Lynda M. Applegate, Rhea Ghosh, and Amar Kumar. "The Sandbox: Creating a Bottom-Up Entrepreneurial Ecosystem." Harvard Business School Case 811-053, April 2011.
    • June 2007 (Revised April 2009)
    • Case

    Opening Pandora's Box

    By: Willy C. Shih, Stephen P. Kaufman, Melissa Marie Blakeley and Marissa Wairy Dent
    Pandora.com provided a highly customizable online radio service tailored to listeners' musical preferences and had registered explosive growth since its September 2005 launch. But proposed changes in royalty rates threatened to kill off many Internet radio sites,... View Details
    Keywords: Business Model; Entrepreneurship; Disruptive Innovation; Intellectual Property; Growth and Development Strategy; Service Operations; Internet; Media and Broadcasting Industry
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    Shih, Willy C., Stephen P. Kaufman, Melissa Marie Blakeley, and Marissa Wairy Dent. "Opening Pandora's Box." Harvard Business School Case 607-135, June 2007. (Revised April 2009.)
    • April 2025
    • Case

    Salesforce Agentforce: The Limitless Workforce

    By: Suraj Srinivasan, Allison Ciechanover and George Gonzalez
    In early 2025, Salesforce was a global leader in cloud-based enterprise software, best known for pioneering customer relationship management (CRM) delivered as a service. Over the past two decades, the company had expanded into marketing, customer service, analytics,... View Details
    Keywords: Business Model; Customer Relationship Management; Price; AI and Machine Learning; Technology Adoption; Organizational Change and Adaptation; Sales; Business Strategy; Ethics; Product Launch; Technology Industry; United States
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    Srinivasan, Suraj, Allison Ciechanover, and George Gonzalez. "Salesforce Agentforce: The Limitless Workforce." Harvard Business School Case 125-096, April 2025.
    • 01 Nov 2018
    • News

    On Hold for 45 Minutes? It Might Be Your Secret Customer Score

    • September 2011 (Revised May 2012)
    • Case

    GoodGuide

    By: George Serafeim, Robert G. Eccles and Tiffany A. Clay
    GoodGuide, a high-technology start-up company, founded by University of California Professor at Berkley Dara O'Rourke is at a critical junction. The venture capital funded company has yet to find the business model to monetize a very promising product that provides... View Details
    Keywords: Entrepreneurship; Growth and Development Strategy; Strategic Planning; Venture Capital; Goods and Commodities; Business Model; Information Technology; Knowledge; Education Industry; California
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    Serafeim, George, Robert G. Eccles, and Tiffany A. Clay. "GoodGuide." Harvard Business School Case 112-031, September 2011. (Revised May 2012.)
    • 12 Feb 2020
    • News

    A Conversation with Rosabeth Moss Kanter

    • September 2009
    • Case

    ZINK Imaging: 'Zero Ink™'

    By: William A. Sahlman and Sarah Flaherty
    "ZINK Imaging" describes the issues confronting CEO Wendy Caswell as she uses a partnership model to commercialize ZINK's disruptive printing technology platform, ZINK Paper. The case focuses on the frameworks ZINK has used to decide which markets to target and which... View Details
    Keywords: Entrepreneurship; Capital; Disruptive Innovation; Technological Innovation; Marketing Strategy; Partners and Partnerships; Horizontal Integration; Technology Industry
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    Sahlman, William A., and Sarah Flaherty. "ZINK Imaging: 'Zero Ink™'." Harvard Business School Case 810-050, September 2009.
    • January 2015
    • Case

    The Blonde Salad

    By: Anat Keinan, Kristina Maslauskaite, Sandrine Crener and Vincent Dessain
    In 2014, Chiara Ferragni, a globe-trotting founder of the world's most popular fashion blog The Blonde Salad, and Riccardo Pozzoli, her co-founder and business partner, had to decide how to best monetize her blog as well as her shoe line called the "Chiara Ferragni... View Details
    Keywords: Social Media; Digital Influencers; Fashion Blogger; Brand Authenticity; Digital Marketing; Brands; Start-up; Fashion; Shoe; Chiara Ferragni; Celebrity Endorsement; Celebrity Management; Lifestyle Brand; Digital Brand; New Brand Development; Branding; Instagram; Online Followers; Fashion Blog; Marketing Partnerships; Brand Portfolio; Luxury Brand; Louis Vuitton; Dior; Designer Brands; Authenticity; Luxury; Blogs; Product Positioning; Commercialization; Consolidation; Brands and Branding; Entrepreneurship; Business Model; Fashion Industry; Apparel and Accessories Industry; Publishing Industry
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    Keinan, Anat, Kristina Maslauskaite, Sandrine Crener, and Vincent Dessain. "The Blonde Salad." Harvard Business School Case 515-074, January 2015.
    • 22 Nov 2019
    • HBS Seminar

    Edward Glaeser (Paper Joint with Naomi Hausman), Harvard University

      Lauren H. Cohen

      Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

      Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
      • 09 Nov 2020
      • Video

      Muhammad Musa

      Muhammad Musa, the Executive Director of the BRAC International since 2015, explains the NGO’s operating model which includes establishing for-profit and social enterprise businesses and the provision of micro-finance. View Details
      • June 2003 (Revised October 2004)
      • Case

      StorageNetworks: Restarting a Public Company (A)

      By: Joseph B. Lassiter III and Todd H Thedinga
      Peter Bell, founder and CEO of StorageNetworks, faces the problem of "restarting" a public company by changing its business model from being a storage-services provider to being a storage software developer. The task seems challenging, but surely doable, with $200... View Details
      Keywords: Business Model; Diversification; Change Management; Cash; Entrepreneurship; Problems and Challenges; Corporate Finance; Information Technology Industry
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      Lassiter, Joseph B., III, and Todd H Thedinga. "StorageNetworks: Restarting a Public Company (A)." Harvard Business School Case 803-198, June 2003. (Revised October 2004.)

        Archie L. Jones

        Archie Jones is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School, where he currently teaches Venture Capital and Private Equity, Field... View Details

        • 30 Oct 2019
        • Video

        Kutayba Alghanim

        Kutayba Alghanim, Chairman of Kuwait-based Alghanim Industries, a highly diversified business group, discusses how to create a corporate culture which motivates employees of many different nationalities to be... View Details
        • February 2006 (Revised March 2008)
        • Case

        ChoicePoint (A)

        By: Lynn S. Paine and Zack Phillips
        The CEO of ChoicePoint, a leading company in the rapidly growing U.S. personal data industry, must reexamine the company's business model after a serious breach of data security affecting some 145,000 U.S. citizens. He must decide on steps to strengthen data protection... View Details
        Keywords: Business Model; Safety; Rights; Analytics and Data Science; Ethics; Information Technology; Information Industry; United States
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        Paine, Lynn S., and Zack Phillips. "ChoicePoint (A)." Harvard Business School Case 306-001, February 2006. (Revised March 2008.)
        • 01 Jan 2002
        • News

        • December 2002
        • Article

        Something Old, Something New: A Longitudinal Study of Search Behavior and New Product Introduction

        By: Riitta Katila and Gautam Ahuja
        We examine how firms search, or solve problems, to create new products. According to organizational learning research, firms position themselves in a unidimensional search space that spans a spectrum from local to distant search. Our findings in the global robotics... View Details
        Keywords: Problem Solving; New Products; Organizational Learning; Uncertainty; Organizational Research; Knowledge Management; Robotics; Organizational Behavior; Organizational Effectiveness; Innovation Adoption; Strategy; Product Design; Business Processes; Product Development
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        Katila, Riitta, and Gautam Ahuja. "Something Old, Something New: A Longitudinal Study of Search Behavior and New Product Introduction." Academy of Management Journal 45, no. 6 (December 2002): 1183–1194.
        • January 2008
        • Article

        Learning the Fine Art of Collaboration

        By: Alan MacCormack and Theodore Forbath
        Innovations are increasingly brought to the market by networks of firms, selected for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance... View Details
        Keywords: Digital Platforms
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        MacCormack, Alan, and Theodore Forbath. "Learning the Fine Art of Collaboration." Forethought. Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 10–11.
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