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Publications

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    • All HBS Web  (120,094)
      • Faculty Publications  (37,174)
      ← Page 126 of 37,174 Results →
      • May 2023
      • Article

      Equilibrium Effects of Pay Transparency

      By: Zoë B. Cullen and Bobak Pakzad-Hurson
      The public discourse around pay transparency has focused on the direct effect: how workers seek to rectify newly-disclosed pay inequities through renegotiations. The question of how wage-setting and hiring practices of the firm respond in equilibrium has received... View Details
      Keywords: Pay Transparency; Online Labor Market; Privacy; Wage Gap; Corporate Disclosure; Wages; Negotiation
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      Cullen, Zoë B., and Bobak Pakzad-Hurson. "Equilibrium Effects of Pay Transparency." Econometrica 91, no. 3 (May 2023): 765–802. (Lead Article.)
      • May 2023
      • Article

      How Do Campaigns Shape Vote Choice? Multi-Country Evidence from 62 Elections and 56 TV Debates

      By: Caroline Le Pennec and Vincent Pons
      We use two-round survey data from 62 elections in 10 countries since 1952 to study the formation of vote choice, beliefs, and policy preferences and assess how televised debates contribute to this process. Our data include 253,000 observations. We compare the... View Details
      Keywords: Political Debates; TV Debates; Voting; Political Elections; Decision Choices and Conditions
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      Le Pennec, Caroline, and Vincent Pons. "How Do Campaigns Shape Vote Choice? Multi-Country Evidence from 62 Elections and 56 TV Debates." Quarterly Journal of Economics 138 (May 2023): 703–767.
      • May 2023
      • Article

      Incentive Effects of Subjective Allocations of Rewards and Penalties

      By: Wei Cai, Susanna Gallani and Jee-Eun Shin
      We examine the incentive effects of subjectivity in allocating tournament-based rewards and punishments. We use data from a company where reward and punishment decisions are based on a combination of objective metrics and subjective performance assessments. Rankings... View Details
      Keywords: Subjectivity; Tournament-based Incentives; Rewards; Penalties; Expectancy Theory; Employees; Compensation and Benefits; Management; Decisions; Performance; Measurement and Metrics
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      Cai, Wei, Susanna Gallani, and Jee-Eun Shin. "Incentive Effects of Subjective Allocations of Rewards and Penalties." Management Science 69, no. 5 (May 2023): 3121–3139.
      • May–June 2023
      • Article

      Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

      By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
      The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details
      Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry
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      Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research 71, no. 3 (May–June 2023): 876–894.
      • 2024
      • Working Paper

      Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

      By: Natalie Epstein, Santiago Gallino and Antonio Moreno
      Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
      We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
      Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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      Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, August 2024.
      • May 2023
      • Article

      Political Ideology and International Capital Allocation

      By: Elisabeth Kempf, Mancy Luo, Larissa Schäfer and Margarita Tsoutsoura
      Does investors' political ideology shape international capital allocation? We provide evidence from two settings—syndicated corporate loans and equity mutual funds—to show ideological alignment with foreign governments affects the cross-border capital allocation by... View Details
      Keywords: Capital Flows; Syndicated Loans; Mutual Funds; Partisanship; Polarization; Elections; Political Ideology; Banks and Banking; Institutional Investing; Behavioral Finance; Decision Choices and Conditions
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      Kempf, Elisabeth, Mancy Luo, Larissa Schäfer, and Margarita Tsoutsoura. "Political Ideology and International Capital Allocation." Journal of Financial Economics 148, no. 2 (May 2023): 150–173.
      • 2023
      • Article

      Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse

      By: Martin Pawelczyk, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci and Himabindu Lakkaraju
      As machine learning models are increasingly being employed to make consequential decisions in real-world settings, it becomes critical to ensure that individuals who are adversely impacted (e.g., loan denied) by the predictions of these models are provided with a means... View Details
      Keywords: AI and Machine Learning; Decision Choices and Conditions; Mathematical Methods
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      Pawelczyk, Martin, Teresa Datta, Johannes van-den-Heuvel, Gjergji Kasneci, and Himabindu Lakkaraju. "Probabilistically Robust Recourse: Navigating the Trade-offs between Costs and Robustness in Algorithmic Recourse." Proceedings of the International Conference on Learning Representations (ICLR) (2023).
      • 2023
      • Book

      Research Handbook on Digital Strategy

      By: Carmelo Cennamo, Giovanni Battista Dagnino and Feng Zhu
      This state-of-the-art Research Handbook presents a comprehensive overview of the key strategic challenges that firms face when dealing with digital markets, platforms, and products and services, from old strategy questions in need of different solutions to entirely... View Details
      Keywords: Digital Strategy
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      Cennamo, Carmelo, Giovanni Battista Dagnino, and Feng Zhu, eds. Research Handbook on Digital Strategy. Edward Elgar Publishing, 2023.
      • May 2023
      • Article

      Self-Preferencing at Amazon: Evidence from Search Rankings

      By: Chiara Farronato, Andrey Fradkin and Alexander MacKay
      We study whether Amazon engages in self-preferencing on its marketplace by favoring its own brands (e.g., Amazon Basics) in search. To address this question, we collect new micro-level consumer search data using a custom browser extension installed by a panel of study... View Details
      Keywords: Consumer Behavior; E-commerce; Product Positioning; Brands and Branding
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      Farronato, Chiara, Andrey Fradkin, and Alexander MacKay. "Self-Preferencing at Amazon: Evidence from Search Rankings." AEA Papers and Proceedings 113 (May 2023): 239–243.
      • 2023
      • Working Paper

      Trading Off Business and Family Investments: Evidence from U.S. Entrepreneurial Households

      By: Olivia S Kim
      Keywords: Downsizing; Small Business; Work-Life Balance; Household
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      Kim, Olivia S. "Trading Off Business and Family Investments: Evidence from U.S. Entrepreneurial Households." Working Paper. (Revise and Resubmit, Management Science.)
      • 2025
      • Working Paper

      Turning Points in Inflation: A Structural Breaks Approach with Micro Data

      By: Alberto Cavallo and Gaston Garcia Zavaleta
      We introduce a novel methodology for detecting inflation turning points that combines high-frequency, disaggregated price data with standard structural break techniques to provide policymakers with more precise and timely signals of inflation dynamics. The methodology... View Details
      Keywords: Inflation and Deflation; Global Range; Economic Slowdown and Stagnation; Analysis; Price
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      Cavallo, Alberto, and Gaston Garcia Zavaleta. "Turning Points in Inflation: A Structural Breaks Approach with Micro Data." Working Paper, May 2025. (Preliminary draft.)
      • May–June 2023
      • Article

      Unmasking Behaviors During the Pandemic with Video Analytics

      By: Shunyuan Zhang, Kaiquan Xu and Kannan Srinivasan
      In 2020, as the novel coronavirus spread globally, face masks were recommended in public settings to protect against and slow down viral transmission. People complied to varying extents, and their reactions may have been driven by a variety of psychological factors.... View Details
      Keywords: COVID-19 Pandemic; Social Influence; Social Norms; Health Pandemics; Behavior
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      Zhang, Shunyuan, Kaiquan Xu, and Kannan Srinivasan. "Unmasking Behaviors During the Pandemic with Video Analytics." Marketing Science 42, no. 3 (May–June 2023): 440–450.
      • April 2023
      • Supplement

      Fresh Food Generation

      By: Brian Trelstad
      Instructors should consider the timing of making videos available to students, as they may reveal key case details.

      This case highlights one of five BIPOC entrepreneuers in the Boston area as part of the HBS Impact Investment Fund. In fall 2021, a team of... View Details
      Keywords: Growth and Development Strategy; Entrepreneurship; Race; Food and Beverage Industry
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      Trelstad, Brian. "Fresh Food Generation." Harvard Business School Multimedia/Video Supplement 323-704, April 2023.
      • April 2023
      • Supplement

      Project Helios: Harvesting the Sun

      By: Mark Egan and Scott Mayfield
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      Egan, Mark, and Scott Mayfield. "Project Helios: Harvesting the Sun." Harvard Business School Spreadsheet Supplement 223-714, April 2023.
      • April 27, 2020
      • Article

      A Crisis Playbook for Family Businesses

      By: Josh Baron and Ben Francois
      In a business crisis, the power of family business owners is magnified. Unlike public companies, which typically focus on maximizing shareholder value, family owners value objectives that usually go well beyond financial returns (e.g., family legacy, reputation). This... View Details
      Keywords: COVID-19 Pandemic; Crisis Management; Family Ownership; Family and Family Relationships
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      Baron, Josh, and Ben Francois. "A Crisis Playbook for Family Businesses." Harvard Business Review (website) (April 27, 2020).
      • April 27, 2023
      • Article

      How to Build a Life: Make Yourself Happy: Be Kind

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Make Yourself Happy: Be Kind." The Atlantic (April 27, 2023).
      • April 2023 (Revised January 2024)
      • Background Note

      Note on Healthcare in Ghana

      By: Regina E. Herzlinger and Ben Creo
      This note provides an overview of the healthcare system in Ghana. It discusses the public and private sector as well as traditional medical practice. It also discusses the country’s pharmaceutical industry. It is recommended as a companion to Professor Regina... View Details
      Keywords: Africa; Pharmaceutical Companies; Pharmacy Benefit Manager; Health Care; Health Care Costs; Health Care Delivery; Health Care Entrepreneurship; Telehealth; Health Equity; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Business and Government Relations; Health Industry; Pharmaceutical Industry; Ghana
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      Herzlinger, Regina E., and Ben Creo. "Note on Healthcare in Ghana." Harvard Business School Background Note 323-112, April 2023. (Revised January 2024.)
      • April 27, 2023
      • Editorial

      Opinion | Chine-Etats-Unis: Macron dans le rôle du «good cop»?

      By: Jeremy Friedman
      Keywords: International Relations; United States; China; France
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      Friedman, Jeremy. "Opinion | Chine-Etats-Unis: Macron dans le rôle du «good cop»?" Les Echos (April 27, 2023).
      • April 2023 (Revised October 2023)
      • Supplement

      Driving Decarbonization at BMW – Instructor Spreadsheet Supplement

      By: Shirley Lu, George Serafeim and Michael W. Toffel
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      Lu, Shirley, George Serafeim, and Michael W. Toffel. "Driving Decarbonization at BMW – Instructor Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 123-712, April 2023. (Revised October 2023.)
      • April 2023 (Revised August 2023)
      • Teaching Note

      Adobe's Customer Journey

      By: Sunil Gupta, Rajiv Lal and Celine Chammas
      Teaching Note for HBS Case No. 522-033. View Details
      Keywords: Customer Journey; Marketing Effectiveness
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      Gupta, Sunil, Rajiv Lal, and Celine Chammas. "Adobe's Customer Journey." Harvard Business School Teaching Note 523-076, April 2023. (Revised August 2023.)
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