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  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

Summing Up Are we approaching a "millennial watershed" in management? The next generation of managers, comprising many "millennials," will be more adept at managing in a changing, global, and networked environment.... View Details
Keywords: by Jim Heskett
  • September 2004 (Revised December 2004)
  • Case

Metso Paper: Globalization of Finnish Metal Workshops

By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen
Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a... View Details
Keywords: Production; Customer Value and Value Chain; Information Technology; Corporate Strategy; Knowledge Management; Machinery and Machining; Expansion; Service Delivery; Manufacturing Industry; Pulp and Paper Industry; Finland
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  • March 2013 (Revised July 2014)
  • Case

Bay Partners (A)

By: Josh Lerner and Lauren Barley
In April 2010, Salil Deshpande has recently resigned from Palo Alto, California-based Bay Partners (Bay) where he had been a general partner. Although Deshpande had built a successful track record at the venture firm, he resigned with two other Bay general partners as... View Details
Keywords: Risk and Uncertainty; Risk Management; Venture Capital; Conflict Management; Partners and Partnerships; Resignation and Termination; Policy; Management Teams; Financial Services Industry; California
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  • Web

Alumnae Circles - Alumni

since 2016. Regional Leaders Each Circles region requires multiple volunteer leaders for them to be successful. Together, Regional Leads manage program aspects that ensure smooth operations and an engaged community: Oversee and support... View Details
  • Web

Information Technology - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Key... View Details
  • 23 Oct 2012
  • First Look

First Look: October 23

firm was confident that it and the current management could work together to revamp the fortunes of China's leading electronic retailer. However, it did not anticipate the power Huang had behind bars. As the majority shareholder, Huang... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

union's members. Over the past 17 years, she has worked to create a culture of innovative thinking and member-oriented service. Horowitz sees a more active role in managing the health care of members as the logical next step. As... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • Article

Your Sales Training Is Probably Lackluster. Here's How to Fix It

By: Frank V. Cespedes and Yuchun Lee
U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details
Keywords: Salesforce Management; Training
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  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

data-id=_/STdeHQndptXujGr22R1f][/div] An associate professor of management at Babson College and founder of the Opie Consulting Group, Opie is Black and Christian. She collaborated with Beth Livingston, associate professor at the... View Details
Keywords: by Pamela Reynolds
  • August 2007 (Revised June 2010)
  • Case

JetBlue Airways: Valentine's Day 2007 (A)

By: Robert S. Huckman, Gary P. Pisano and Virginia Fuller
Describes an operational crisis for JetBlue Airways during an ice storm in the eastern United States in February 2007 and chronicles the airline's immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February... View Details
Keywords: Customer Relationship Management; Crisis Management; Growth Management; Management Teams; Service Delivery; Air Transportation Industry; Eastern United States
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  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

Insights & Advice 26 Jan 2024 Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective Becca Carnahan Author HBS Team tag All Locations Company Perspectives Nonprofit / Government Summer Internships Why We Recruit Emerson... View Details
  • Blog

Recent Insights from HBS Podcasts

electric vehicle production? In this episode of Managing the Future of Work, hosted by HBS professor Joe Fuller, Volvo's chief people officer Hanna Fager explains how the company revamped jobs throughout the organization. How to Manage:... View Details
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

the opportunity for growth. “I was able to join the management team responsible for carving out Cole Haan from Nike and standing it up as an independent company, growing it, transforming it, and turning it... View Details
  • September 2004 (Revised November 2004)
  • Case

Sanford C. Bernstein: Growing Pains

By: Boris Groysberg and Anahita Hashemi
To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively, were examining the need to expand the research department's size, not only domestically but also internationally.... View Details
Keywords: Global Strategy; Selection and Staffing; Management Teams; Organizational Culture; Competitive Strategy; Competitive Advantage; Expansion
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  • 01 Jun 2024
  • News

Again and Again

it from now on. The kids have to go along with it. You have an interesting power dynamic, where it’s easier to create a new ritual. In the workplace, rituals tend to be better received when they come from the bottom up and reflect the company’s values. When a View Details
Keywords: Publishing Industries (except Internet); Information
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

about the role of marketplace institutions and the timing of transactions. Download the paper: http://papers.nber.org/papers/W16556   Cases & Course MaterialsCDG: Managing in China's Economic Transformation Roy Y.J. Chua, Shaohui... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

HBS's Educational Technology Group. “The idea that you might offshore the reading of radiology films would have been unthinkable 25 years ago.” Each team assessed the potential offshorability of 20 occupations. (The positions of financial... View Details
Keywords: by Julia Hanna
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

Women and Black professionals are more willing to join a team that’s predominantly male or white if it helps them stand out in hyper-competitive situations, despite the potential psychological toll of being a “token,” new research says.... View Details
Keywords: by Danielle Kost
  • 06 Sep 2022
  • Blog Post

Student Spotlight: Summer Internships in Business & Environment

joining HBS. Omar Al Mulhem (MBA 2023, Section A), Summer Internship: Summer Associate, Sustainable Investing Team at BlackRock BlackRock is one of the world’s leading providers of investment, advisory and risk View Details
  • January 1990 (Revised September 1994)
  • Case

Cray Research, Inc.: Preparing for the 1990s

By: Francis Aguilar
Describes the major changes Cray Research faced from 1985 (the time of the original case) to 1990. The dramatic decision to divide the company into two separate firms sets the stage for an analysis of the major strategic and organizational challenges facing senior... View Details
Keywords: Policy; Management Systems; Change Management; Technology Adoption; Business Units; Organizational Structure; Business Strategy; Management Teams; Growth and Development Strategy; Information Technology
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