Publications

Find at Harvard

07 Sep 2021
News

Growing Home

there was empty land for 25 years. We rented the land and created a temporary arena and a coffee shop, a studio, and a car park. It was like a complex. And that changed the people’s mindset in Mito, because that empty land right in the... View Details

Keywords: Dan Morrell

23 Jul 2014
Lessons from the Classroom

Innovation Is Magic. Really

When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business School Professor Stefan Thomke... View Details

Keywords: by Dina Gerdeman; Consumer Products

July 2001
Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Supplements the (A) case. View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge

June 2001
Case

Cerner Corporation (B)

By: D. Quinn Mills and Matt Salloway

Supplements the (A) case. View Details

Keywords: Management; Management Style; Leadership; Leadership Style; Change; Employees; Health Industry

12 Mar 2014
News

Managing the Family Business: Firing the CEO

Keywords: Management of Companies and Enterprises; Management

December 2016 (Revised December 2017)
Case

Faber-Castell

By: Ryan Raffaelli and Christine Snively

By 2016, Count Anton-Wolfgang von Faber-Castell had led the 255-year-old pencil manufacturer Faber-Castell through waves of technological change. The pocket calculator decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology... View Details

Keywords: Leadership Style; Leading Change; Family Ownership; Manufacturing Industry; Germany

17 Jan 2025
News

Tracking Modern Air Travel’s Takeoff

never did it. Yes, we could be blamed for some of that, but the unbundling, everybody likes to say, "Oh, it's terrible." But what they don't realize is that airline fares have barely changed over many years, and it's because airlines have... View Details

April 2019 (Revised December 2019)
Case

Turnaround at Mattel, 2017

By: Ted Berk

Just nine months into her new role as chief executive of Mattel, the world's leading toy maker, Margo Georgiadis faces a set of unexpected, inter-related decisions in the fall of 2017. Mattel's performance had been lagging for a number of years, and Georgiadis had been... View Details

Keywords: Turnarounds; Takeover; Leading Change; Financial Condition; Decision Making; Transformation

04 Sep 2014
News

Red Hat's Jim Whitehurst: How Did I Get Here?

15 Apr 2021
News

Bringing Light to the Fight

underwent a mastectomy and survived, and Smyth kept the family secret for more than a decade. That’s all changed now—in part thanks to Smyth, who joined the volunteer board of the fledgling Breast Cancer Foundation NZ in the mid-1990s.... View Details

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

believe in? Do we have the capabilities to execute that strategy? Is our leadership effective? The conversation has to be collective and public. Successfully realigning an organization with a new strategic direction almost always requires... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

October 2007 (Revised August 2009)
Case

Perfect Storm over Zurich Airport (A)

By: Michael L. Tushman and David Kiron

Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details

Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry

April 2014
Supplement

Interview: Man Jit Singh at Sony Entertainment Television

By: Linda A. Hill and Allison J. Wigen

Contains excerpts from an interview with Man Jit Singh. Singh discusses the results of events covered in the case "Man Jit Singh at Sony Entertainment Television," including his decision to begin evaluating employees on values as well as performance.
This short... View Details

Keywords: Performance Appraisals; Leading Change; Leadership; Emerging Markets; Organizational Culture; Performance Evaluation; Groups and Teams; Change Management; Media and Broadcasting Industry; India