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Show Results For
- All HBS Web
(3,502)
- People (2)
- News (871)
- Research (2,123)
- Events (32)
- Multimedia (9)
- Faculty Publications (1,196)
- 18 Apr 2011
- News
Capitalism Meets Conservation
compensate for carbon emitted elsewhere. Patagonia Sur partners with corporations, families, and academic institutions to offset all or a portion of their carbon footprint. HBS grads attending the 2011 Spring Reunion can purchase carbon... View Details
- 20 Oct 2009
- First Look
First Look: October 20
Working PapersGray Markets and Multinational Transfer Pricing (revised) Authors:Romana Autrey and Francesco Bova Abstract Gray markets arise when a manufacturer's products are sold outside of its... View Details
Keywords: Martha Lagace
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- 01 Sep 2020
- News
Elevator Pitch: First Byte
employees and customers.” Heard: “We’re working on a pilot with a foodservice provider in the Boston area. For us, the biggest milestone will be putting a robot in the market so we can become a more proven concept before we start... View Details
- 19 Dec 2006
- First Look
First Look: December 19, 2006
for peace, justice, and tolerable taxes. This paper defines capitalism as a system of indirect governance for economic relationships, where all markets exist within institutional frameworks that are provided... View Details
Keywords: Sean Silverthorne
- 28 Apr 2015
- First Look
First Look: April 28
and Entrepreneurship Institutional Innovation: Novel, Useful, and Legitimate By: Raffaelli, Ryan, and Mary Ann Glynn Abstract—This chapter advances the theoretical construct of institutional innovation,... View Details
Keywords: Sean Silverthorne
- 29 Oct 2020
- Research & Ideas
The COVID Gender Gap: Why Fewer Women Are Dying
with Vincenzo Galasso of Università Bocconi-IGIER in Italy; Paola Profeta of Università Bocconi in Italy; Michael Becher of the Institute for Advanced Study in Toulouse in France; and Sylvain Brouard and Martial Foucault of Centre de... View Details
- 01 Dec 2016
- News
Starting Lineup: Upturning Travel
“discover, buy, and sell authentic tour experiences.” Zhang, the founder of travel firm WildChina which serves foreign visitors, launched NewUGo to connect the rapidly growing domestic Chinese travel market to off-the-beaten-path tourism... View Details
Keywords: April White
- 19 Jan 2016
- First Look
January 19, 2016
market as a whole experienced high returns relative to Treasury bills. In the spirit of Fischer Black’s 1993 article “Beta and Return,” published in this journal, the author takes seriously the idea that this evidence reflects a risk... View Details
Keywords: Sean Silverthorne
- March 2011
- Teaching Note
Shenzhen Development Bank (TN)
By: Li Jin and Yuhai Xuan
Teaching Note for 210020. View Details
- 01 Jan 2013
- News
Thomas A. James, MBA 1966
result of the early 1970s stock market decline. "Mary and the boys hardly saw me because we were trying to survive as a company," recalls James, noting that at one point he sold part of his coin collection to keep the family afloat.... View Details
Keywords: Susan Young
- 01 Jun 1997
- News
Short Takes
market so that the venture capitalists can cash out their investments. To have a stock market, you need reliable financial reporting, reputable auditing bodies, and an independent financial press. Creating View Details
Keywords: Judith A. Ross
- 29 May 2008
- Research & Ideas
Global Change in the Built Environment
itself in recent years among institutional investors, partly because of the collapse of the stock market in 2001 and partly because of the high returns for over a decade relative to stocks and bonds. Because... View Details
- 01 Feb 1997
- News
New Releases
include essays from scholars at institutions such as HBS, Stanford, and MIT, as well as from senior managers at Intel, IBM, and Mercer Management Consulting. Drawing on lessons from leading companies of the information age, including... View Details
- 12 Mar 2013
- First Look
First Look: March 12
a district-industry predicts a greater share of subsequent entrepreneurs will be female. Moreover, higher female ownership of local businesses in related industries (e.g., those sharing similar labor needs, industries related via... View Details
Keywords: Sean Silverthorne
- 23 Jan 2019
- Sharpening Your Skills
Sports: Lessons for Managers
Marketing Maria: Managing the Athlete Endorsement A case study on the marketing of tennis powerhouse Maria Sharapova. Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)? Few of us want... View Details
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
process, and the economy. One explores changes in the ability of the US to attract talented foreign workers and the role of sponsoring institutions in shaping immigration policy. Another explains how the division of innovative View Details
Keywords: All Industries
Rick Grinnell
Systems (acquired by IBM), TrackVia (acquired by Primus Capital) and VeloBit (acquired by Western Digital). Rick also has deep operating experience, having held senior marketing and engineering roles at Adero (acquired by Inktomi),... View Details
- 17 Apr 2014
- News
Striking a Balance
1989. “She saw the tension between being mothers, wives, and professional managers.” It was a passion for Wilson, who had planned a research project on these issues before succumbing to cancer in 2003. Wilson took the HBS field study course Creative View Details
- 01 Jun 2003
- News
Male Consumers as Man-of-Action Heroes
be like the man–of–action heroes they find everywhere in the mass media. For the white working– and middle–class men in the study, these are the most potent role models — heroic figures who defy institutions but, in the end, actually... View Details