Information Sharing In Teams - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

customers to come to them, they need to go to their customers. Past research demonstrates that firms who maintain or accelerate customer-centric philosophies consistently outperform firms that do not. In fact, they gain market View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

09 Mar 2023
Blog Post

African American Student Union Spotlight on Joint Degrees

HBS has provided me with a wealth of opportunities to grow as a leader in the biotech industry. I have been fortunate to work closely with mentors who are leaders in the field, and I have also learned a... View Details

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

Management division. His second-year elective course, Founder's Dilemmas, was a building block for the book. Last spring, HBS offered four sections of the course to 272 students; it was so popular that another 170 students were wait-listed.) Wasserman also discusses... View Details

Keywords: by Noam Wasserman

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

success—strategies that could be applied in a variety of business departments. 1. Managers must assume a new professional identity. It’s crucial for managers to acknowledge they are shedding one professional identity to take on a new role... View Details

Keywords: by Dina Gerdeman

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

cast your successes in light of the team's performance. "You should be talking informally to your boss regularly," says Zimmerman. "Over coffee, you mention how well the View Details

Keywords: by Paul Michelman

Web

Globalization - Faculty & Research

U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the share of a firm's... View Details

01 Dec 2019
News

Bridging the Gap

digging deep into planning, strategy, and available resources. It’s work that doesn’t come naturally, but the future of Chattanooga—and other US cities—depends on it. The realization that better cross-sector collaboration would be key to generating View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

known in advance, would an embarrassing situation have been avoided entirely? Are such irregularities waiting to be uncovered in other organizations that don’t make compensation View Details

Keywords: by James Heskett; Financial Services

01 Mar 2024
News

The War Within

fear together?’ And that’s what they did.” As a Volunteers team member read the email out aloud, Ames and the other adults in the room struggled to keep their composure. “We weren’t just thinking of a child.... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

12 Mar 2014
Lessons from the Classroom

Managing the Family Business: Firing the CEO

knew more than others, even though the top management team had been in place for 20 years and had helped secure the father-son transition. The son felt the business could be run View Details

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

economics and political system. Datar: MBAs need to understand what it means to be a general manager in a global world and the differences in institutions, norms, cultures, and legal frameworks. It would be... View Details

Keywords: by Martha Lagace; Education

Web

Published CSV Cases - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases Published CSV Cases Published CSV Cases Please find... View Details

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

which customers exchange with each other. For example, telecommunications is a user network because we send information to you, and you send it to us. In education, this will mean that the tools of the... View Details

Keywords: by Martha Lagace; Education

Web

Online Business Analytics Course | HBS Online

challenges and drive informed decision-making. 8 weeks 5 hours per week 5 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn . Overview Syllabus Enrollment Stories... View Details

01 Jan 2011
News

Seth Klarman, MBA 1982

taking time to coach his daughters' soccer teams and attend his son's piano recitals. Together with his wife, Beth, he has also given generously to causes they believe in. "Giving back has been a theme for us from a very early stage,"... View Details

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

Author Francesca Gino is the Tandon Family Professor of Business Administration at Harvard Business School. She's the author of Rebel Talent: Why It Pays to Break the Rules in Work and Life. [Image: iStockphoto/IPGGutenbergUKLtd] How do... View Details

Keywords: by Francesca Gino

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

29 Mar 2016
First Look

March 29, 2016

scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare. Consumers, Corporations, and Public Health assembles 17 case studies at the intersection of business and public... View Details

Keywords: Sean Silverthorne

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

understood in the light of her findings on restricting women’s promiscuity. Becker’s research shows that countries that historically relied more on pastoralism than agriculture have wider gender gaps in the... View Details

Keywords: by Kara Baskin

January 2014 (Revised January 2017)
Case

Nivea (A)

By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar

The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details