Publications

01 Feb 2002
News

HBS Press Books in Brief

(Harvard Business School Press) Information Markets: What Businesses Can Learn from Financial Innovation, by William J. Wilhelm, Jr., and Joseph D. Downing, is the finance professional’s must-have guide to understanding the changing role... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

with its star’s interests and goals? What if an organizational change prevents stars from undertaking the type of assignments they most enjoy? What if the nature of the firm’s culture and leadership is... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

01 Sep 2012
News

Curb Your Smartphone Habit

MIT, she grew deeply interested in “spending long periods of time living with and living like” the people she studied, “trying to understand the world from their perspectives.” In her new book, Sleeping with Your Smartphone: How to Break the 24/7 Habit and View Details

Keywords: Deborah Blagg; smartphones; Colleges, Universities, and Professional Schools; Educational Services; Telecommunications; Information

June 1996
Case

Becton Dickinson: Managing the Global Enterprise, 1996

Becton Dickinson, a U.S.-based maker of medical and diagnostic devices, has been organized into a mixed structure of U.S.-based divisions and country/region organizations. In 1995, three businesses shifted to become worldwide divisions, forcing a reexamination of the... View Details

Keywords: Organizational Change and Adaptation; Business or Company Management; Multinational Firms and Management; Organizational Structure; Medical Devices and Supplies Industry; United States

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September 2010
Case

Freddie Mac: Managing in Conservatorship

By: Robert Steven Kaplan, Nitin Nohria and Ben Creo

Ed Haldeman has recently become CEO of Freddie Mac, one of three major government sponsored enterprises (GSEs) charged with supporting U.S. residential mortgage finance. The company was placed into conservatorship by the U.S. treasury on September 7, 2008.... View Details

Keywords: Change Management; Financial Crisis; Mortgages; Leadership; Organizational Culture; Business and Government Relations; Financial Services Industry; United States

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01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Nonprofit Accountability Working Paper. Nonprofit leaders face multiple, and sometimes competing, accountability demands from numerous actors, for varying purposes, and requiring differing levels of organizational response. The challenge... View Details

Keywords: by Staff

15 Dec 2024
News

On The Case

case centers on how much of a stretch Mihaljevic and his team should build into the 2023 targets. “Dr. Tom Mihaljevic and Cleveland Clinic” by Linda A. Hill and Lydia Begag April 2024 Sweet Spot “I’m an organizational anthropologist, so I... View Details

Keywords: Jen McFarland Flint; Educational Support Services; Educational Services

01 Mar 2018
News

‘We were just doing what needed to be done’

Little did they know that their call for change would result in a legacy that would have lasting impact at the School. This year HBS is celebrating the 50th anniversary of the founding of the AASU by Clifford E. “Clif” Darden (MBA 1969,... View Details

Profile

Doha Tantawy

years to address things I didn't understand." Specifically, she wanted to know, "How to lead organizational change effectively; what's the best way to push a vision you're trying to accomplish? And... View Details

Keywords: Retail/Hospitality; Consulting

August 2008 (Revised July 2009)
Case

Repositioning CARE USA

By: V. Kasturi Rangan and Katharine Lee

CARE USA, a large ($600 million) international nonprofit/NGO, had recently revamped its external branding and positioning in support of its international development work. The case lays out the challenges facing its new CEO, Helene Gayle, as she manages through the... View Details

Keywords: Change Management; Management; Brands and Branding; Marketing Strategy; Product Positioning; Organizational Change and Adaptation; Non-Governmental Organizations; Adaptation; United States

March 1999
Case

Australia's Telstra Corporation (A): Going Public

By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis

Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details

Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia

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November 1998 (Revised June 2000)
Case

Jeanne Lewis at Staples, Inc. (B)

By: Linda A. Hill and Kristin Doughty

Supplements the (A) case. View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States

Web

2013 Symposium - Race, Gender & Equity

Game: Ultimate Truth or Enduring Myth? Negotiation is a Man’s Game: Ultimate Truth or Enduring Myth? Organizational Change William Bielby Speaks at the 2013 Gender & Work Symposium Interventions That Work:... View Details

31 Jan 2012
First Look

First Look: Jan. 31

negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction too frequently; miscoordination... View Details

Keywords: Sean Silverthorne & Carmen Nobel

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

2.94; so they did learn. And they certainly gave their coaches a lot of credit for helping them both in the start-up period and throughout the extraordinary change that occurred in that period. We were witness to a sea View Details

Keywords: by Sean Silverthorne

March 2024 (Revised September 2024)
Case

Supercell 2.0: Clash of Plans

By: Jeffrey F. Rayport and George Gonzalez

Founded in 2010, Supercell was a Helsinki, Finland-based mobile gaming company that had developed and launched five global hit mobile games: Clash of Clans, Clash Royale, Hay Day, Brawl Stars, and Boom Beach. The company’s early philosophy was that it could produce... View Details

Keywords: Business Growth and Maturation; Restructuring; Games, Gaming, and Gambling; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Strategy; Video Game Industry; Finland

04 Mar 2014
First Look

First Look: March 4

Organizational Psychology and Organizational Behavior Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct By: Edmondson, Amy C., and Zhike Lei Abstract—Psychological... View Details

Keywords: Sean Silverthorne

October 2005 (Revised February 2006)
Case

Reactivity: A Case of Re-Invention

By: Myra M. Hart and Sylvia Sensiper

By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details

Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry