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Show Results For

  • All HBS Web  (11,119)
    • People  (64)
    • News  (2,723)
    • Research  (6,002)
    • Events  (35)
    • Multimedia  (88)
  • Faculty Publications  (4,071)
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  • Program

Senior Executive Leadership Program—India

take your leadership skills and your career to the next level. You will become a stronger leader who can design competitive strategies in a global context, promote continuous innovation, and overcome obstacles to growth. Key Benefits Focused on helping growing View Details
  • March 2002 (Revised October 2002)
  • Background Note

Service on the Internet: The Effect of Physical Service on Scalability

Develops a framework for exploring the idea of, how service affects the economics of Internet organizations. Development of the framework requires an understanding of the different forms service takes in organizations that conduct business through the Internet. These... View Details
Keywords: Internet and the Web; Service Delivery; Service Industry
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Hallowell, Roger H. "Service on the Internet: The Effect of Physical Service on Scalability." Harvard Business School Background Note 802-146, March 2002. (Revised October 2002.)
  • January 2011 (Revised October 2014)
  • Case

Dropbox: 'It Just Works'

By: Thomas R. Eisenmann, Michael Pao and Lauren Barley
Dropbox is a venture-backed Silicon Valley startup, founded in 2006, that provides online storage and backup services to millions of customers using a "freemium" (free + premium offers) business model. The case recounts Dropbox's history from conception through... View Details
Keywords: Business Model; Growth and Development Strategy; Management Practices and Processes; Distribution; Product Design; Product Development; Internet; Service Industry; California
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Eisenmann, Thomas R., Michael Pao, and Lauren Barley. "Dropbox: 'It Just Works'." Harvard Business School Case 811-065, January 2011. (Revised October 2014.)
  • 24 Oct 2014
  • News

Series Is On, and Everybody’s Watching ... Football

  • 16 Sep 2012
  • News

'Green' warrior says doing nothing has a cost, too

  • 04 Jun 2025
  • News

Shifting Perspectives: The MBA Class of 2025 Looks Back

  • 22 May 2011
  • News

Change the World, and Win Fabulous Prizes

  • 29 Jan 2018
  • News

B-School Bulletin: Fighting Cancer More Efficiently

    Katherine Wang

    Katherine is a doctoral student in the Business Economics program. She is interested in labor, public, and development economics with a focus on issues of gender and gender-based violence. Prior to joining HBS, Katherine led field experiments as a data scientist on the... View Details
    • January 2008 (Revised March 2008)
    • Case

    Mayhem on Madison (A)

    By: A. Eugene Kohn and David Lane
    In his first project, an aspiring property developer negotiates the development rights above a one-story bank branch in Manhattan's tony Carnegie Hill. Community resistance erupted immediately, spearheaded by celebrity and socialite residents. Facing rejection of his... View Details
    Keywords: Buildings and Facilities; Development Economics; Business and Community Relations; Conflict and Resolution; Urban Development; Real Estate Industry; New York (city, NY)
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    Kohn, A. Eugene, and David Lane. "Mayhem on Madison (A)." Harvard Business School Case 208-067, January 2008. (Revised March 2008.)
    • March 2018
    • Module Note

    Module Note for Instructors: Responsibilities to Society

    By: Nien-hê Hsieh
    This note outlines a framework to help managers discern and deliver on their responsibilities to society that has been taught in the “Responsibilities to Society” module in Leadership and Corporate Accountability (LCA), a semester-long, first-year required course for... View Details
    Keywords: Corporate Social Responsibility and Impact; Leadership; Society
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    Hsieh, Nien-hê. "Module Note for Instructors: Responsibilities to Society." Harvard Business School Module Note 318-125, March 2018.
    • Research Summary

    Overview

    Dr. Crawford conducts research on innovation in the energy industry, with a special focus on emerging business models. She is developing several cases for the EC course, "21st Century Energy," that specifically examine innovations at the interface of IT and Energy — ... View Details
    • 13 Feb 2012
    • Research & Ideas

    The Case Against Racial Colorblindness

    "It's so appealing on the surface to think that the best way to approach race is to pretend that it doesn't exist," says behavioral psychologist Michael I. Norton, an associate professor at Harvard Business School. "But research shows... View Details
    Keywords: by Carmen Nobel
    • March 2009
    • Case

    Incept LLC and Confluent Surgical (A)

    By: Bhaskar Chakravorti, Toby E. Stuart and James Weber
    A venture capitalist must decide whether to invest in a medical technology company that licenses intellectual property from a privately held IP holding company based on a platform technology. Entrepreneurs Amar Sawhney and Fred Khosravi founded Incept LLC to... View Details
    Keywords: Business Model; Entrepreneurship; Intellectual Property; Rights; Agreements and Arrangements; Partners and Partnerships; Trust; Medical Devices and Supplies Industry
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    Chakravorti, Bhaskar, Toby E. Stuart, and James Weber. "Incept LLC and Confluent Surgical (A)." Harvard Business School Case 809-062, March 2009.
    • 26 Nov 2019
    • News

    Who Killed Healthcare? Dr Regina Herzlinger Knows Who’s Guilty

    • 14 Aug 2017
    • News

    U.S. Cities Increasingly Focused on Resilience, but Funding Challenges Persist

    • February 2007 (Revised November 2007)
    • Case

    Latvia: Economic Strategy after EU Accession

    By: Michael E. Porter and Christian H.M. Ketels
    Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had... View Details
    Keywords: Developing Countries and Economies; Economic Growth; Policy; Business and Government Relations; European Union; Latvia
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    Porter, Michael E., and Christian H.M. Ketels. "Latvia: Economic Strategy after EU Accession." Harvard Business School Case 707-515, February 2007. (Revised November 2007.)
    • Teaching Interest

    Data Science for Managers

    • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
    • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
    • Developed interactive web... View Details
    • Teaching Interest

    Driving Organizational Agility - Virtual

    By: Ranjay Gulati
    Today's businesses must be alert to changes in the external environment, develop competitive strategies quickly—and adapt the organization to execute. In this virtual program, you'll explore organizational structures and processes that have enabled businesses to... View Details
    • 01 May 2023
    • Video

    Innovating in Health Care: Course Overview with Professor Regina Herzlinger

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