Publications

17 Jul 2017
Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job... View Details

Keywords: by Bill George

April 2014
Supplement

Interview: Man Jit Singh at Sony Entertainment Television

By: Linda A. Hill and Allison J. Wigen

Contains excerpts from an interview with Man Jit Singh. Singh discusses the results of events covered in the case "Man Jit Singh at Sony Entertainment Television," including his decision to begin evaluating employees on values as well as performance.
This short... View Details

Keywords: Performance Appraisals; Leading Change; Leadership; Emerging Markets; Organizational Culture; Performance Evaluation; Groups and Teams; Change Management; Media and Broadcasting Industry; India

November 2001
Case

IBM Network Technology (B)

By: Michael L. Tushman

Supplements the (A) case. View Details

Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry

January 1999 (Revised February 2000)
Case

GE...We bring good things to life. (A)

By: James L. Heskett

Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years. View Details

Keywords: Change Management; Leadership Style; Six Sigma; Quality; Organizational Change and Adaptation

June 2003
Case

Peabody Elementary School (A)

By: Rosabeth M. Kanter and Kevin Morris

A new principal, Marty Pettigrew, has just joined this inner-city optional school--which offers special programs in international studies to attract children from all over the city. Entering mid-way through the school year, he observes a number of areas of concern,... View Details

Keywords: Change Management; Leading Change; Early Childhood Education; Education Industry

April 2019 (Revised December 2019)
Case

Turnaround at Mattel, 2017

By: Ted Berk

Just nine months into her new role as chief executive of Mattel, the world's leading toy maker, Margo Georgiadis faces a set of unexpected, inter-related decisions in the fall of 2017. Mattel's performance had been lagging for a number of years, and Georgiadis had been... View Details

Keywords: Turnarounds; Takeover; Leading Change; Financial Condition; Decision Making; Transformation

02 Sep 2021
News

Back to School

investment banking to become a seventh-grade math teacher at Harlem West Middle School, teaching for three years before taking positions in school leadership at Success Academy Midtown West and Harlem Central Middle School. The experience... View Details

Keywords: Julia Hanna

17 May 2017
News

Nisa Godrej Takes Over

she met considerable resistance from the parent company chiefs, including her father. "Godrej has been one of those lifetime employers, and you don't change management," Nisa explains. "Within that year, I probably said I was quitting two... View Details

07 Sep 2021
News

Growing Home

there was empty land for 25 years. We rented the land and created a temporary arena and a coffee shop, a studio, and a car park. It was like a complex. And that changed the people’s mindset in Mito, because that empty land right in the... View Details

Keywords: Dan Morrell

25 Feb 2020
News

The Past Informs the Future of Work

workforce is inherently of interest,” says Assistant Professor Daniel Gross, who examines the historical effects of automation. He coauthored the case “AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th... View Details

Keywords: Jennifer Gillespie; Telecommunications; Information

09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 14, 2008 Moderator: Robert S. Kaplan, HBS Faculty Speakers: James Colica, Senior Vice... View Details

Keywords: Re: Robert S. Kaplan

25 Sep 2015
News

Q and A with New USA Cycling CEO Derek Bouchard-Hall

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Sep 2005
News

Clark Bids Farewell to HBS

limit to what can be accomplished. When there’s a change of leadership like this, it’s a wonderful opportunity for innovation. HBS has a bright future ahead of it, and it will be taken forward by a great new... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

December 2021
Case

Zoetis

By: David E. Bell, Damien McLoughlin and Natalie Kindred

Keywords: Strategy; Food; Change Management; Leadership; Diversity; Pharmaceutical Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; United States

June 2020
Teaching Note

The New LAX: Ready for Takeoff?

By: Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein

This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025. View Details

November 2000 (Revised November 2005)
Case

Meg Whitman at eBay Inc. (A)

By: Linda A. Hill and Maria Farkas

Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising eBay's unique external customer culture and internal culture--its key success factors. A rewritten version of... View Details

Keywords: Leadership Style; Change Management; Organizational Change and Adaptation; Growth Management; Organizational Culture; Success