Publications

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2011
Article

Bias in Search Results?: Diagnosis and Response

By: Benjamin Edelman

I explore allegations of search engine bias, including understanding a search engine's incentives to bias results, identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses,... View Details

Keywords: Prejudice and Bias; Motivation and Incentives; Outcome or Result; Markets; Legal Liability; Policy; Search Technology; Performance Evaluation; Governing Rules, Regulations, and Reforms

Read Now

August 2001 (Revised October 2001)
Case

Shinsei Bank (A)

By: Michael Y. Yoshino and Perry Fagan

In a deal marking the first acquisition of a domestic Japanese financial institution by foreigners, a consortium of Western investors purchased the assets of the Long Term Credit Bank (LTCB) of Japan in March 2000. The new management renames the bank Shinsei Bank,... View Details

Keywords: Acquisition; Assets; Banks and Banking; Investment; Business or Company Management; Managerial Roles; Organizational Structure; Failure; Adaptation; Banking Industry; Japan

February 2019 (Revised October 2022)
Case

Scandal at Steinhoff

By: Kristin Mugford and Phil Caruso

Keywords: Volatility; Borrowing and Debt; Insolvency and Bankruptcy; Financial Liquidity; Bonds; Corporate Accountability; Failure; International Finance; Restructuring; Business Conglomerates; Crime and Corruption; Retail Industry; South Africa; Austria; Netherlands

January 2025 (Revised March 2025)
Case

Gavi and the 'Next' Pandemic

By: Tarun Khanna and Kerry Herman

In 2025, CEO Dr. Sania Nishtar and her team consider the lessons the Global Alliance for Vaccine and Immunizations (GAVI) learned from the pandemic. GAVI successfully brought COVID-19 vaccines to large swaths of the undeveloped and under-developed world by pooling... View Details

Keywords: Developing Countries and Economies; Health Care and Treatment; Health Pandemics; Crisis Management; Success; Innovation and Invention; Service Delivery; Organizational Change and Adaptation; Strategic Planning; Pharmaceutical Industry; Africa

2010
Article

The Strategic Use of Brand Biographies

By: Jill Avery, Neeru Paharia, Anat Keinan and Juliet Schor

We introduce the concept of a brand biography to describe an emerging trend in branding in which firms author a dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically... View Details

Find at Harvard

November 2001 (Revised October 2004)
Case

IBM Network Technology (A)

By: Michael L. Tushman and Robert C Wood

An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational... View Details

Keywords: Growth and Development; Growth and Development Strategy; Leadership; Corporate Entrepreneurship; Change Management; Management Practices and Processes; Business Plan; Organizational Design; Organizational Change and Adaptation; Success; Technology Industry

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53786 forthcoming Strategic Management Journal Scope versus Speed: Team Diversity, Leader Experience, and Patenting Outcomes for Firms By: Choudhury, Prithwiraj, and Martine R. Haas... View Details

20 Nov 2018
First Look

New Research and Ideas, November 20, 2018

Outcome measures top the list, with 60% of respondents saying they are extremely important. This survey suggests that many in health care see value-based reimbursement as a real solution to the nation’s current health care crisis.... View Details

Keywords: Dina Gerdeman

12 Oct 1999
Research & Ideas

Paid for Success: Options for Compensating CEOs

is higher than the exercise price of the option) within the agreed upon time frame, the likelihood can be so slight that they no longer provide much incentive. Hall has found that when options fall out of the money in this way, one of two undesirable View Details

Keywords: by Judith A. Ross

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

accepting full responsibility for outcomes and holding others accountable for their performance." Having established a framework for authentic leadership, George and his coauthor then personally interviewed 125 leaders they identify... View Details

Keywords: by Jim Heskett

02 Jul 2010
What Do You Think?

Is Profit as a “Direct Goal” Overrated?

Kay puts it, "The mistake is to make inferences about the relationships between outcomes and processes when we cannot observe and do not understand the processes themselves." The argument is that those things that contribute to... View Details

Keywords: by Jim Heskett

30 Aug 2019
Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

things in a way that I can be proud of instead of trying to climb up the ladder in the most efficient manner possible. The goal is to accept and learn from whatever the outcome is. Social: from desperately looking for "best... View Details

10 Apr 2025
Blog Post

IFC India 2025: SELCO - Decentralized Renewable Energy to Develop While Decarbonizing

impact, enabling cross-boundary replication of best practices. Despite operating with a lean team, SELCO achieves remarkable outcomes through ingenuity and collaboration. As one classmate remarked, SELCO embodies the spirit of... View Details

20 Feb 2025
Blog Post

IFC India 2025: Building Resilience - Mumbai’s Journey to Sustainable Water Management

infrastructure to informal settlements can enhance public health outcomes and ensure more inclusive access to services. Additionally, testing wastewater for infectious diseases could provide valuable data for tracking public health... View Details

November 2010
Supplement

Esquel Group: Building a Sustainable Partnership with Cotton Farmers in Xinjiang (B)

By: James K. Sebenius and Jason Cheng Qian

Details and evaluates results in Esquel's 2002 initiative to negotiate long-term partnerships with often-exploited farmers in Xinjiang (western China) to procure a superior cotton variety. View Details

Keywords: Contracts; Agreements and Arrangements; Corporate Social Responsibility and Impact; Outcome or Result; Leasing; Business and Community Relations; Business and Government Relations; Partners and Partnerships; Agriculture and Agribusiness Industry; Apparel and Accessories Industry; Manufacturing Industry; Hong Kong; Xinjiang Uygur Zizhiqu