Employees - Publications - Faculty & Research

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

may be the most important environmental objective, and in others it may be reducing the amount of water used. Racial and gender diversity can be a priority, but so too is ensuring some minimal amount of training for all employees every... View Details

Keywords: by Martha Lagace

October 2024
Article

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely

This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details

Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes

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16 Apr 2012
Research & Ideas

The Inner Workings of Corporate Headquarters

based on who communicates with whom. A large, multidivisional information technology company (referred to in the paper as "BigCo") agreed to let the researchers have access to internal e-mails among more than 30,000 employees... View Details

Keywords: by Michael Blanding

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

and continues to be a lack of good leadership! . . . The politics of international labor interaction are extremely complex and will require tremendous leadership ability to negotiate win-win deals across countries so that employees of... View Details

Keywords: by James Heskett

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details

Keywords: by Julia Hanna; Health

2010
Article

Estimating the Attributable Cost of Physician Burnout in the United States

By: Shasha Han, Tait D. Shanafelt, Christine A. Sinsky, Karim M. Awad, Liselotte N. Dyrbye, Lynne C. Fiscus, Mickey Trockel and Joel Goh

Background: Although physician burnout is associated with negative clinical and organizational outcomes, its economic costs are poorly understood. As a result, leaders in health care cannot properly assess the financial benefits of initiatives to remediate... View Details

Keywords: Physicians; Burnout; Health; Health Care and Treatment; Employees; Cost; Programs; Policy; Health Industry

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2019
Working Paper

Does Public Ownership and Accountability Increase Diversity? Evidence from IPOs

By: Rembrand Koning and John-Paul Ferguson

Does public ownership improve employment diversity? Organizational researchers theorize that increased transparency to regulators and the public should lead firms to conform to legal and social norms—but that social closure and decoupling should preserve the status... View Details

Keywords: IPO; Initial Public Offering; Employees; Diversity; Gender; Race; Entrepreneurship; United States

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May 1996
Background Note

The GM's Operational Challenge: Managing Through People

By: Christopher A. Bartlett and Ashish Nanda

Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details

Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value

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08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

Readiness is key. Obviously, some belt-tightening is in order, determining how to operate leaner. This is also a time to increase communication with employees and key stakeholders, and solicit their ideas. That can keep innovation (and... View Details

Keywords: by Danielle Kost

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

employee can work together on a project, so it's really about enhancing the value proposition instead of just defending against the threat of the Internet. If you think of the service side of it, you have businesses like PetSmart where... View Details

Keywords: by Sean Silverthorne; Retail

18 Jun 2014
Research & Ideas

Book Excerpt: ‘Collective Genius’

source of much stress because they almost always have implications that ripple throughout the film and force multiple changes, as we just saw. In that postmortem, one employee recalled that John Lasseter, director of the film and a... View Details

Keywords: by Linda Hill; Entertainment & Recreation

15 Mar 2011
First Look

First Look: March 15

Piovesan Abstract To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to... View Details

Keywords: Sean Silverthorne

01 Mar 2011
First Look

First Look: March 1

of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces perceptions of leader openness and team... View Details

Keywords: Sean Silverthorne

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

safety in popular media increased nearly three-fold in a five-year period beginning in 2013. The presence of psychological safety, according to a number of research projects, favorably affects things such as employee engagement, View Details

Keywords: by James Heskett

14 Mar 2016
Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

unionization In setting out to explain the differences in unionization rates by location, the researchers noticed that state-to-state union levels differed before and after the 1930s. Whether a state had a percentage of unionized View Details

Keywords: by Carmen Nobel

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details

Keywords: by James Heskett; Retail

02 May 2000
Research & Ideas

Leading Professional Service Firms

separates professional service firms from other businesses is that the employees are their most important assets. Yet professionals in any field — independent-minded, creative individuals—can be difficult to manage. In LPSF, we use an old... View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

November 2023
Article

Brokerage House Initial Public Offerings and Analyst Forecast Quality

By: Mark Bradshaw, Michael Drake, Joseph Pacelli and Brady Twedt

We examine how brokerage firm initial public offerings (IPOs) influence the research quality of sell-side analysts employed by the brokerage. Our main results focus on earnings forecast bias and absolute forecast errors as proxies for research quality. Using a... View Details

Keywords: IPOs; Research Analysts; ＂Brokerage Industry; Initial Public Offering; Employees; Behavior; Outcome or Result

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