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  • All HBS Web  (5,359)
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    • News  (1,973)
    • Research  (2,542)
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    • Multimedia  (222)
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  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production... View Details
Keywords: by James Heskett
  • September 1995
  • Case

Ares-Serono

By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
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Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

variation. One of them might be some degree of turmoil in the group. Throughout the case, we see Paul trying on different leadership hats. A lot of them don't fit, in his estimation. It's remarkable how much doesn't work given the superb View Details
Keywords: by Martha Lagace; Music
  • February 2016 (Revised March 2022)
  • Case

Express Scripts: Promoting Prescription Drug Home Delivery (B)

By: John Beshears, Patrick Rooney and Jenny Sanford
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Health Care and Treatment; Service Delivery; Decision Choices and Conditions; Order Taking and Fulfillment; Compensation and Benefits
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Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (B)." Harvard Business School Case 916-040, February 2016. (Revised March 2022.)
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

patient satisfaction, and problems with patient safety. Nearly all U.S. health care organizations have used similar evidence to justify their investments in safety and quality. Herein, we provide... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2006
  • Research & Ideas

Report From Egypt: Studying Global Influences

government to create a new educational program that happened also to make new relationships and gain new business. One of the companies gave employees two hours a week to tutor at a school and was influential in raising standards for View Details
Keywords: by Sean Silverthorne
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

that their leaders have a realistic, rational, and focused path to the future. 2. How well are we treating the people who are being laid off? Intuit’s blog is worth reading for the care it demonstrates for the feelings and well-being of... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

the team. Have key technical skills so you can advise the team. Collaborate across the company. And finally, be a strong decision maker. Plant the greener pastures. Ensure that high-revenue employees have options within the company for “intrapreneurial” activities,... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference in the organization’s ability to... View Details
Keywords: by Danielle Kost
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

writing this book, just because the intellectual quality of the discourse of Hamilton and Gallatin was so high," says McCraw, author of the Pulitzer Prize—winning Prophets of Regulation, and Prophet of Innovation: Joseph Schumpeter... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • May 1999 (Revised September 2003)
  • Case

Advanced Inhalation Research, Inc.

This case presents a look at the early start-up phase and development of Advanced Inhalation Research (AIR), a company engaged in the development of a new drug-delivery technology. Focuses on the risks, the steps taken to manage it, and the manner in which the company... View Details
Keywords: Technological Innovation; Risk Management; Valuation; Financing and Loans; Health Care and Treatment; Acquisition; Business Startups; Medical Devices and Supplies Industry
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Roberts, Michael J., and Diana S. Gardner. "Advanced Inhalation Research, Inc." Harvard Business School Case 899-292, May 1999. (Revised September 2003.)
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

Think Team Stars don't shine alone. As Harvard Business School's Boris Groysberg and Linda-Eling Lee reveal in new research, it is imperative that top performers as well as their managers take into account the quality of colleagues.... View Details
Keywords: by Sean Silverthorne
  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

meeting the needs facing the threats of rising sea levels and record floods; converting energy systems to truly replaceable sources; reducing fresh water consumption or creating large desalination operations; saving top soils; reducing meat consumption; making View Details
Keywords: by James Heskett
  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

business has a role to play in addressing it." For example, in one video clip, Yusuf Hamied, chairman of Mumbai-based pharmaceutical company Cipla, comments, "I'm a firm believer that if you're in the health View Details
Keywords: by Julia Hanna
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

Petriglieri, associate professor at INSEAD: Making special accommodations for employees who are at high-risk of COVID infection is legally, morally, and reputationally the right course of action for employers. In many countries, employers have a legal duty of View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

is likely to have a meaningful effect on health care spending patterns. In addition, precision medicines can change the expected profitability of therapies both by allowing more sophisticated pricing systems... View Details
Keywords: Carmen Nobel
  • 17 Jul 2012
  • First Look

First Look: July 17

http://www.hbs.edu/research/pdf/10-060.pdf Investment Incentives in Proprietary and Open-Source Two-Sided Platforms Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study incentives to invest in platform quality in... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

Business School Case 711-415 At a time when ever-rising smartphone sales are driven as much by demand for devices that run must-have third-party "apps" as by the quality of traditional voice and data services, there is a myriad... View Details
Keywords: Sean Silverthorne
  • March 2017
  • Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth
Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details
Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Health Industry; Health Industry; Health Industry; Health Industry; Health Industry; Health Industry; United States; New Jersey
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Wells, John R., and Gabriel Ellsworth. "Cantel Medical." Harvard Business School Case 717-482, March 2017.
  • 23 Feb 2016
  • First Look

February 23, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman,... View Details
Keywords: Sean Silverthorne
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