Publications

March 2020 (Revised May 2020)
Case

Redefining Mogul

By: Ethan C. Rouen

Tiffany Pham taught herself to code and created a technology platform, Mogul, with the goal of providing girls and women around the world with information and opportunities. After several years Mogul had reached more than 146 million women around the world and had... View Details

Keywords: Women; Inclusion; Technology; Branding; Social Impact; Entrepreneurship; Internet and the Web; Information; Knowledge Dissemination; Gender; Diversity; Brands and Branding; Expansion; Strategy; Media; Personal Development and Career; Technology Industry; Media and Broadcasting Industry; United States

16 Dec 2010
News

The Emergent Arab World

Maurice Obeid (HKS/HBS 2012) made clear in a passionate opening statement. In his remarks, Obeid, who is from Lebanon, echoed some of the personal anguish expressed by Arab-American Sharjeel Kashmir (PLDA 4, 2007) in the current... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Government

01 Dec 2008
News

What Went Wrong?

Until recently, I thought of myself as a fairly well-informed observer of this country’s financial marketplace. In years past, I wrote about personal finance for a business magazine. I keep up with business news. And I’m no stranger to... View Details

Keywords: Roger Thompson; Finance

20 Dec 2004
Research & Ideas

How an Order Views Your Company

into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps... View Details

Keywords: by Sarah Jane Johnston

06 Mar 2006
Research & Ideas

Winners and Losers at the Olympics

than silver; silver is better than bronze, and not medaling usually puts you out of the endorsement money. The third element focuses on the personality of the athletes and the "story line" that they bring to the table. Joey... View Details

Keywords: Re: Stephen A. Greyser; Consumer Products; Entertainment & Recreation; Sports

01 Dec 2005
News

What’s Next for You?

seasoned MBAs, the experts urged career downshifters to begin any transition by doing what Jeans described as “some personal R&D.” “You should try to look at what it is in your current work that makes you feel most alive,” Radtke... View Details

Keywords: Educational Support Services; Educational Services

August 2008 (Revised July 2011)
Case

Consumer Payment Systems — United States

By: Benjamin Edelman and Andrei Hagiu

In 2008, the U.S. consumer payments landscape was characterized by the ongoing prevalence of credit and debit card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit.... View Details

Keywords: Borrowing and Debt; Financial Management; Personal Finance; Digital Platforms; Motivation and Incentives; Competitive Strategy; Internet and the Web; United States

01 Dec 2002
News

Porter Course Goes Abroad

beyond Boston. The Microeconomics of Competitiveness: Firms, Clusters, and Economic Development used Internet technology and digitalized video to make teaching materials, guest speakers, and class lectures available via the Web to faculty... View Details

01 Jun 1999
News

Where Main Street Meets Wall Street

another significant advance. For if the mutual fund first empowered the "little guy" by encouraging him to visit Wall Street, the Internet has captured the Street and placed it at his disposal, inside his personal computer. A Nation of... View Details

Keywords: Garry Emmons

01 May 2008
Research & Ideas

The Marketing Challenges of the China Olympics

Take Lenovo, for example. The fourth largest personal computer manufacturer in the world is the first and only Chinese company to be a global sponsor of an Olympics. Lenovo's investment in the Games is around $100 million. The company... View Details

Keywords: by John Quelch; Sports

01 Mar 2004
News

Reforming Company Boards

been a lot of good talk by directors about what should be done. Charters and guidelines have been published on corporate Web sites about all the things that boards and companies are going to do to improve governance. But they’re not doing... View Details

Keywords: Corporate Services

05 May 2011
News

Blazing a Trail for Glenn Beck

Morgan: Sees great potential in the nation’s diehard conservative audience. Betsy Morgan (MBA ’95) set media-world tongues wagging when talk-show host Glenn Beck announced in early January that he had hired the former Huffington Post CEO to head his new View Details

Keywords: News, Library, Internet, and Other Services; Information

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

we already know. The functionality of these businesses is clear, but their immense popularity can be perplexing. After all, people managed to get married and maintain friendships for eons before the Web ever existed. So, are these virtual... View Details

Keywords: by Carmen Nobel; Technology

December 2003
Teaching Note

Capital One Financial Corporation (TN)

By: Bharat N. Anand and Michael G. Rukstad

Teaching Note to (9-700-124). View Details

Keywords: Customization and Personalization; Industry Structures; Internet and the Web; Competitive Strategy; Information Management; Financial Services Industry

October 2000 (Revised May 2001)
Case

Richard Spellman (B)

Presents the final version of the agreements introduced in the (A) case. View Details

Keywords: Contracts; Agreements and Arrangements; Internet and the Web; Executive Compensation; Personal Development and Career; Business Startups; Management Teams